Remove Association Remove CLO Remove Exercise Remove Score
article thumbnail

Case study: Make Believe Works inspires innovation at Mars

CLO Magazine

Each has many brands and associates within it. Rousseau says his favorite part of it is the Associate Concept. Within the Five Principles is the Associate Concept, which is about respecting and valuing our differences and ensuring that we all feel heard, appreciated and empowered,” Rousseau says.

article thumbnail

DAU: Becoming a modern learning platform in 2021 … it’s about the song!

CLO Magazine

During Woolsey’s own tenure, and due to his leadership, DAU continued in its excellence journey and was repeatedly recognized and ranked in the top 10 by Chief Learning Officer’s LearningElite awards, culminating in its recognition as CLO’s Organization of the Year in 2018. appeared first on Chief Learning Officer - CLO Media.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

My Customer Service Reps Are Better Than Yours

CLO Magazine

It can’t be a once a year exercise where most people do surveys.”. Bravetta Hassell is a Chief Learning Officer associate editor. Tags: customer service , employee engagement , front-line employees The post My Customer Service Reps Are Better Than Yours appeared first on Chief Learning Officer - CLO Media.

article thumbnail

Petco Maps Out a New Leadership Strategy

CLO Magazine

The new strategy called for more effective leadership, better associate engagement and greater customer engagement to drive profitability and growth. One module — Take Back the Leadership — became an internal battle cry for managers and their associates. I’m certain that is not a coincidence.”

article thumbnail

Kevin Bruny: Man of the People

CLO Magazine

” The Road to County CLO Bruny’s journey to the county was circuitous. In 2003, he was appointed to the county’s newly created CLO position, and became director for the county’s Center for Organizational Excellence. In 2013, the average pre-test score was 71 percent; the average post-test score was 93 percent.

article thumbnail

The Essential Guide to Learning Analytics in the Age of Big Data

Lambda Solutions

LMSs can track key indicators, such as forum participation and completed assessments, to calculate a risk score. This includes the learner’s satisfaction with the training, their active engagement with learning exercises, and the perceived relevance to their actual work. Gradebook scores – quizzes, exams, homework submissions.

Analytics 130
article thumbnail

Cox Drives Sales Training

CLO Magazine

As the Cox Automotive salespeople submit their response to the prompts, the videos are reviewed by peers who provide time-stamped feedback and comments with a score based on a set of pre-established criteria. Ave Rio is a Chief Learning Officer associate editor. Comment below or email editor@CLOmedia.com. video , video practice.

Sales 0