article thumbnail

Make Your Social Network A Learning Tool

CLO Magazine

By understanding how informal networks communicate and collaborate, social network analysis can facilitate more effective learning program design and promote more innovative collaboration. Behind every official organization chart is a web of informal networks composed of individual relationships.

article thumbnail

How to support informal learning

Jay Cross's Informal Learning

Cross: Formal learning can be somewhat effective when things don’t change much and the world is predictable. Morris: In Return on Learning , Donald Vanthournout and his associates on Accenture’s Capability Development team claim that their firm achieved an ROI of 353% on its commitment to enterprise learning.