Measuring Impact (or not)
Clark Quinn
DECEMBER 1, 2020
Moving needles like fewer errors, more revenue, reduced costs, happier employees and customers, etc. If it’s like what I saw in (then) ASTD’s State of the Industry report, it’s metrics like employees served per L&D employee or cost/seat/hour for training. So, first, what is general training output data?
Let's personalize your content