Mindflash

MAY 23, 2012

The first post I wrote here was Critical Skills Learning Professionals Need Now , back in October 2010. Since then, I’ve been on a quest to help people in the learning and development industry continuously learn new skills and stay current. Today, I’ll summarize the five skills: Business Acumen.

Enterprise 2.0 91

Enterprise 2.0 Authoring Tools Instructional Design Skills 91

eLearning 24-7

MARCH 6, 2023

“It’s a terrible product.” From a learning system standpoint, and an e-learning tool/product or even generative A.I. In five years’ time, a product without GAI, will be seem as outdated, and old school. It is not easy at the moment, and technical skill sets are a must, but it is doable.

Digital 84

Digital Learning Technologies Technology vendor 84

Web Courseworks

SEPTEMBER 3, 2014

As the demand for training within organizations, professional associations, industries, and businesses continues to outpace the supply of formally credentialed instructional designers, individuals with diverse backgrounds and skill sets are often recruited or incidentally assimilated into the professional ranks.

Instructional Design 185

Instructional Design Blended Learning Instructional Instruction 185

Marcia Conner

SEPTEMBER 30, 2013

When I lead education at PeopleSoft a gazillion years ago, I shared with the head of all customer-facing services a copy of Training Magazine ‘s annual numbers issue, published each November (now their November/December issue ). training expenditures—including payroll and spending on external products and services—fell 6.5

Blended Learning 103

Blended Learning ASTD Budget PeopleSoft 103

Performance Learning Productivity

NOVEMBER 24, 2014

ATD has been producing this annual report for years (originally as the ASTD). It is worthwhile measuring individual, team and organisational learning and development to understand how we are adapting to change, innovating, improving our customer service, reducing our errors and so on. Some data may be readily available.

Metrics 186

Metrics Personal Personalization Diversity Training 186

eLearning 24-7

JANUARY 26, 2014

On the expo side, and I know ASTD Events are going to disagree with me (err, they already have via Linkedin), I wasn’t overly impressed on the number of vendors’ booths. Video e-learning tools or video of some kind – Minimal, but one did spark my interest – more in my “Show Product” topic.

ADL 66

ADL ASTD vendor Social Networks 66

Enyota Learning

MAY 22, 2019

Organizations across the globe have started leveraging training as a crucial means to approach issues related to skill-capability. Here’s how to achieve a competitive advantage through training: Training Improves Efficiency and Productivity. The people, their skills, and passion make the company stand out.

Training 60

Training Train ASTD Companies 60

KZO Innovations

NOVEMBER 20, 2014

9) On-demand learning yields 50% higher net sales per employee (ASTD). According to buyer surveys, one of the most common gripes is that salespeople show off their product knowledge too much. Video teaches reps how to better respond to customer NEEDS. 14) 13% of customers feel understood by salespeople. Josaine Feigon).

Sales 65

Sales Case Study IBM ASTD 65

Learning Visions

APRIL 24, 2012

These are my notes from the final workshop session at ASTD Learn Now in. When we measure the first two moments of learning need (new and more) we can measure with knowledge & skills gain -- certification, demonstrable skills, compliance. customer/employee loyalty, morale, and/or retention. San Francisco. Who’s using.

Metrics 157

Metrics Conversation Yahoo Performance Support 157

Rapid eLearning

APRIL 17, 2012

One way to work around that is to be inspired by those who have graphic design skills. But hopefully you’ll take the time to practice some of the techniques so that you develop more proficient skills in PowerPoint. PowerPoint Production Tips. After previewing the template, check out the production tips below. Great price.

PowerPoint 77

PowerPoint Templates Rapid eLearning Free 77

Rapid eLearning

MAY 15, 2012

If you didn’t have the skills you couldn’t use them in your courses. iPad-based performance support like this demo to assist customer service agents (view on the iPad). Just today I was talking to a friend of mine who’s an executive recruiter and teaches interviewing skills. Do You Have the Skills to Succeed?

Rapid eLearning 86

Rapid eLearning Course ASTD Articulate 86

eLearning 24-7

MAY 13, 2014

Debuts of a few products that intrigued me. An ILT product that has so much e-learning potential and recognized it as a possibility down the road – I respect that! : ). Generally speaking, I didn’t see a lot of e-learning new vendors making their debut – i.e. for their product – a shame really.

Authoring Tools 69

Authoring Tools Conference ASTD Blended Learning 69

The Training by Nelle Blog | Corporate Training and Consulting

MAY 12, 2020

ASTD findings show that almost all organizations (92 percent of respondents) use the first level of evaluation which measures participant reaction. Plus, Carnegie Mellon found that lost productivity, due to the learning curve of new employees, end up costing between 1% to 2.5% What level of evaluation did you administer? 2018, July 9).

Metrics 52

Metrics ASTD Evalution Social Networks 52

Upside Learning

FEBRUARY 25, 2013

Interestingly, these statistics are only marginally better than those reported by ASTD for the US market in May 2012. To manage and support the new workplace and mobile workforce, ‘enterprise mobility solutions’ is a rapidly evolving trend in driving productivity. Custom app for a specific task. So what ails mobile learning?

Mobile Learning 277

Mobile Learning Mobile Compliance Training Flash to HTML5 Conversion 277

Mindflash

SEPTEMBER 20, 2013

In other words, how do one really know whether that new product eLearning course was effective? Customer satisfaction matters. Are participants using the new technique or skill that was taught in your course? If you work for a company that values customer satisfaction, I would focus on Level 1. Did sales go up?

Effectiveness 100

Effectiveness eLearning Phillips Instructional Design 100

Mindflash

APRIL 25, 2012

Studies show it improves productivity, quality, employee satisfaction, and customer service. Each manager had an amount they could spend to fix customer problems without getting prior approval. Here were some of their reactions: “The policies say that customer service representatives get a lower dollar amount for a reason.”. “If

Customer Service 88

Customer Service ASTD Policies Trust 88

Mindflash

APRIL 18, 2012

However, even though training cannot be the main solution to our development needs at work, the “training department” can make available resources to help people-development skills. I shared with the group a simple, three-part model for how each one of us can constantly develop our skills and prepare for the next stages in our careers.

Tutorial 107

Tutorial Leadership Microsoft ASTD 107

Enyota Learning

OCTOBER 15, 2018

The ASTD or the American Society for Training and Development surveyed 2500 firms. This is in addition to benefits like an increase in productivity, better employee engagement, and fewer errors. In 2013 December, more than 400 million iPhones and 1 billion smartphones were shipped to customers worldwide.

Trends 40

Trends Corporate eLearning Cloud Computing iPhone 40

OpenSesame

FEBRUARY 14, 2012

From a high level perspective, the broadest categories of interest are management skills , compliance content and industry- or product-specific knowledge. If you’re creating elearning content, think globally about all the different ways people learn, discuss, share and practice new skills.

Sexual Harassment Training 52

Sexual Harassment Training Harassment Training Compliance Training Diversity Training 52

Mindflash

APRIL 25, 2012

Studies show it improves productivity, quality, employee satisfaction, and customer service. Each manager had an amount they could spend to fix customer problems without getting prior approval. Here were some of their reactions: “The policies say that customer service representatives get a lower dollar amount for a reason.”. “If

Customer Service 83

Customer Service ASTD Policies Trust 83

Mindflash

MAY 4, 2011

Today, employees are face-to-face and phone-to-phone with customers – they are no longer hidden behind machines or out of view. That means how an employee does his job and what he feels about his job is now in plain sight of your customers. Businesses grow when employees create an emotional connection with customers.

ASTD 83

ASTD Association Twitter Job 83

Mindflash

JUNE 23, 2011

The first of the two programs each month is a performance skill (customer service, communication, time management, etc.); the second of the two programs is a specific workplace skill (product or service education, using a tool/equipment/resource, etc.). This creates an organization that thinks its way through the day. >

Expert 68

Expert Organization ASTD Teach 68

Mindflash

JUNE 6, 2012

Many training designers probably think they can’t move any faster than they already to; they don’t have the resources, or the quality of their work will suffer if they try to crank up their production any higher. Instructional designer skills are needed, just in a different way. But that mindset has to change. And act fact.

Instructional Design 105

Instructional Design Instructional Instruction Design 105

Learning Visions

MAY 20, 2009

I see a listing of products and tools. Youll be interested to hear that when 200 CLOs/e-learning managers/training directors were asked to name 10 custom content development companies, most couldnt name 5. Responder listed themselves as internal purchasers of outsourced services too so it wasnt like they didnt use custom developers.

Brandon Hall 100

Brandon Hall Corporate eLearning eLearning Consultant Moodle 100

Learning Visions

JANUARY 27, 2009

When you design learning interventions, are you trying to create better learning or are you just taking the customers order and delivering what they asked for? At times our customers are pleased, and often surprised, with the results. So far, weve been order-taking and making minimal suggestions to the customers. Kia ora Cammy!

Instructional Design 100

Instructional Design Moodle eLearning Guild ASTD 100

Rapid eLearning

APRIL 5, 2011

Production tips come from people who produce. So asking questions provides answers; but it also helps the experts broaden their skills, which in turn adds additional value to the community. She shows how to trace objects using the Bezier curves to create your own custom clip art and illustrations. There’s lots of free stuff.

Community 76

Community Authoring Tools Tips Rapid eLearning 76

OpenSesame

NOVEMBER 15, 2011

Assumption 10 hours of new hire training (performed by other employee) plus average annual direct expenditure per employee ( ASTD ). And then you invest in their ongoing training to develop new skills and abilities. Boosting their skills improves your productivity and their engagement. Still need to be convinced?

Cost 52

Cost Job Create ASTD 52

Learning Visions

JULY 7, 2009

My canvas for the past four years has been custom Flash. We also do a lot of custom Flash, Mohive, etc.) Reflecting on #ASTD10 Recommended: "In Defense of the LMS" Chicago Bound: Kineo at ASTD ICE #astd10 One Year on at Kineo #yam Now that’s an Enterprise Moodle! -- Kineo Moodle f.

Articulate 100

Articulate Design Moodle Instructional Design 100

Tony Karrer

AUGUST 25, 2010

Data Driven - eLearning Technology , December 10, 2008 Will the retail sales training change behavior in ways that improve customer satisfaction? Their large sales team sells a diverse and complex set of products and services to multiple markets. ASTD is born. Specifically, the web. Most action plans last four to six weeks.

Blended Learning 173

Blended Learning Sales Case Study Diversity Training 173

Learnnovators

MARCH 15, 2014

Where do today’s learning designers stand with respect to their skills in designing informal/social learning experiences? Though most learning designers possess high levels of skills around the traditional training (formal learning) area, their skill levels fall short around the informal or social learning areas.

Social Learning 100

Social Learning Informal Social Blended Learning 100

Rapid eLearning

MARCH 29, 2011

It’s what separates great players from other players with comparable skill. But those that understand their customers and then strive to meet their needs prove to be successful. Who are your customers? Without a portfolio, how can you document your skills? But you shouldn’t let them determine how you develop your skills.

Rapid eLearning 80

Rapid eLearning Authoring Tools Portfolio ASTD 80

Learning Visions

JULY 31, 2009

Is it the vendors? -- The LMS companies, the custom content developers, the off-the-shelf content creators. Is it the associations? -- the eLearning Guild and ASTD. To me, "industry" evokes the big business machine and not the customer. ► March (11) eLearning Geeks on Spring Break and New Skills for.

Blended Learning 100

Blended Learning Industry Corporate eLearning eLearning Guild 100

Jay Cross

NOVEMBER 29, 2013

A landmark study by ASTD and IBM interviewed CLOs and CxOs at 26 leading companies across 11 industries (see The C-level and the Value of Learning , T+D magazine, October 2005). The CLOs reported that most learning was technical and focused on skills; training enables the organization to operate. By being aware of your creative role.

Scanning 68

Scanning CLO IBM ASTD 68

Tony Karrer

JUNE 18, 2007

If you've been a reader of my blog for a while, you may have figured out that I'm almost continually surprised by what I consider to be obvious problems with the conferences I regularly attend - and no offense to the eLearningGuild, ASTD, etc. Having a really great Southern dinner at ASTD and talking about the implications of eLearning 2.0

Conference 100

Conference ASTD eLearningGuild Brandon Hall 100

Learning Visions

MARCH 5, 2008

eLearning vendors (those that design custom courseware) are often handed the course to be built. Ive been working with a pharmaceutical manufacturing facility, revising operating procedures for three product lines. ► March (11) eLearning Geeks on Spring Break and New Skills for. Evaluation complete.

Instructional Design 100

Instructional Design Instructional Instruction Authoring Tools 100

Learning Visions

FEBRUARY 8, 2008

Designers are beginning to help others author content and that should leave the more complex projects, where quality of instruction and assurance of skills is needed, in the hands of capable instructional designers. Why this critical skill isnt considered a must-have has me scratching my head. Curry said.

Instructional Design 100

Instructional Design eLearning Consultant Consulting Blended Learning 100

Trivantis

APRIL 19, 2012

Custom Development Services. Custom Content Creation. Live Product Demonstrations. Customer Support. Product User Guides. Jeremy is a driven and creative e-Learning professional that has six years of experience using Lectora for a variety of applications from skills based, to soft skills, and informative training.

Lectora 40

Lectora Conference CourseMill Authoring Tools 40