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Important Employee Training Considerations for Engaging a Multi-Generational Workforce


These people grew up long before the internet (at least before the internet was widely used), not to mention smartphones, instant messaging, and social media. The American Society for Training and Development (ASTD) found that companies that offer comprehensive training have a 24% higher profit margin than those that invest less in training. Baby Boomers and the Silent Generation grew up learning mostly from personal interactions rather than media.