Allison Rosset Guest Post: Evaluation—Words Into Action?
The Learning Circuits
MAY 7, 2012
When workplace learning and performance (WLP) professionals are asked about the four levels of evaluation, in the USA and beyond, they respond in unison: “Level 1 is reaction, 2 is knowledge; 3 is behavior in the workplace; and Level 4 is results.” An ASTD benchmarking study looked at course evaluations by Kirkpatrick level. ASTD’s own studies of practice, and others, show steady increases in the use of technology for learning and performance.