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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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eLearning Glossary: Definitions for the Most Commonly Used Terms

Association eLearning

If a customer service agent has had to sit through dry lecture videos that were filmed ten years ago, which are now online, that may be their image of eLearning.” AMS- An Association Management System or AMS is the association membership equivalent to a company’s Customer Relationship Management System (CRM).

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Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Matrix

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

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How to Develop a Custom LMS to Improve Corporate Learning

Paradiso

In this blog post, we will delve into the issues that a customized LMS addresses, explore the latest trends in LMS development, and provide guidance on selecting the ideal software provider for your specific needs. How Does Custom LMS Development Enhance Business Performance?

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How to Find the Best Custom eLearning Services Provider

Hurix Digital

Outsourcing custom eLearning services help you with the translation of the material as well, allowing you to increase knowledge retention. You also save a lot of money – outsourced services, on average, account for 42% of the training budget. What do these services offer that sets them apart? Diversified Scope.

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Coronavirus Update

CourseArc

A Letter to CourseArc Clients, We know that our clients are champions of high-quality online learning and are already creating and deploying online content for your learners. We also want to encourage you to consider asynchronous learning as opposed to synchronous learning which is much more taxing on our servers.

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Top 5 Customer Training Best Practices

Training Orchestra

Even if you’re super experienced at creating employee training, customer education is a whole different ball game. Creating a training program for your extended enterprise audience opens up a new world of opportunities – but that doesn’t mean it’s easy right off the bat.