The Six Hats of a Community Manager
DECEMBER 15, 2011
graphically represents a number of things a community manager needs to be aware of in her/his role. In my post, I want to explore all the "hats" a community manager needs to wear to execute her role. This shift callsfor some intense community management and community building, and the postfocuses on the different roles a community manager needs to play during thistime. And to be honest, email is themost frictionless, asynchronous mode of communication today.