article thumbnail

Tips to Create an Internal Knowledge Base for Employees

EduPivot Knowledge Center

We will then provide tips for how to create one, and share our favorite knowledge base software. Tips to create an internal knowledge base Conduct a thorough analysis To begin creating an internal knowledge base, you need to gather input and feedback from current employees – similar to conducting a learning needs analysis.

article thumbnail

Optimizing training with virtual labs: New ebook shows how customer education leaders successfully made the move

Cloudshare

The following is an overview, with each section supported by a “case in point” – real-world examples of customer successes in this realm. The platform enabled it to create immersive, in-depth courses to help students master complex software. All virtual platforms aren’t created equal, though. Any time, anywhere.

eBook 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 New Year’s Resolutions for Customer Education in 2021

Cloudshare

Ready to start 2021 strong with an awesome customer education program done right? Here are 5 must-haves to take your customer education to the next level this year. When implemented intelligently, customer education programs can help with improving many of the key metrics that organizations put on their roadmap.

Custom 52
article thumbnail

7 Ways for L&D to Look Ahead to 2023

Learning Rebels

To help keep our BHAGs front of mind, I created a short video to help work through the Learning Rebels BIG ROCK goal planner. So the organization keeps its customers happy, increasing your satisfaction numbers, leading to a bonus, that’s so what. Get your BIG rock goal planner. Many managers want to be part of the process.

article thumbnail

Soren Kaplan, Leapfrogging to Learning Breakthroughs and Innovation, Opening Keynote at #LSCon

Learning Visions

So how do we create breakthrough innovations? TechKnow Bar – you can walk right up to the IT desk and get help (like the Apple Genius Bar) Customers come in once a month so they can hear directly from them… Design for Delight: Deep customer empathy, go broader to go narrow, rapid experiments with customers.

Kaplan 200
article thumbnail

Developing Learning Objects in a Team

Raptivity

There was a subject matter expert to develop the content, an editor to revise grammatical mistakes, an artist dedicated to design graphics, and some managers to help us with customer's details, business model, etc. With so many people involved, the process to create a simple learning object generally took a lot of time.

article thumbnail

You do you: Helping Degreed host client content

Rustici Software

We often find ourselves talking to our customers about things that our products may not even help with, and that’s great! While the beauty of the LXP is to more easily connect learners with a wide variety of external content, many clients still have a ton of content they have created in house that they also want to deliver via their LXP.