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5 New Year’s Resolutions for Customer Education in 2021

Cloudshare

Ready to start 2021 strong with an awesome customer education program done right? Here are 5 must-haves to take your customer education to the next level this year. When implemented intelligently, customer education programs can help with improving many of the key metrics that organizations put on their roadmap.

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Optimizing training with virtual labs: New ebook shows how customer education leaders successfully made the move

Cloudshare

The following is an overview, with each section supported by a “case in point” – real-world examples of customer successes in this realm. Further, on-demand training enables employees to learn at their convenience, maximizing productivity. After evaluating all its options, Atlassian switched to CloudShare.

eBook 52
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7 Ways for L&D to Look Ahead to 2023

Learning Rebels

WhosYourBuddy Here are the 7 ways you can look ahead in 2023 Setting Goals Productivity Tools Learning from Failure Connecting Learning to Business Need Addressing the Skills Gap Helping Managers Support Workplace Learning Building a Culture of Collaboration Don’t miss out! We do this with our own productivity too.

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10 Knowledge Sharing Platforms

Ed App

Text, graphics, video, files, tasks, embeds, code blocks, and more can all be a part of this. With Flowlu , you can discuss projects, plan workflows, exchange information, and maintain alignment with customer communication procedures. Customer help center. Video transcription. Knowledge Sharing Platform #3 – Flowlu.

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The 2-Word HR Lesson United Airlines Taught Us

Training Industry

First, a video went viral of a passenger being dragged off the plane. United’s handling of and initial response to these incidents reinforces a two-word HR and management key – customer success – with huge implications for those in HR, management or customer-facing roles. Why is Customer Success So Important? “If

Lesson 41
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10 Knowledge Management Tools

Ed App

What impresses its customers the most is its native course authoring tool, which harnesses the power of simplicity. Everything is in drag and drop function, and the customization of content works like your usual Microsoft Word. Confluence by Atlassian. Documents with text, images, and video clips. Discussion boards.

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Why Starting at the End of L&D Strategy Pays Off

Acorn Labs

I mean, I think, you know, if you're a big organisation with a big budget that's used to operating slowly, then it's like, why not shoot all video in 4k? You know, go with the, you know, $35,000 custom video commercial thing, you know, I mean, it's just, it's kind of like, the why not? And why not? Yep, Yep, absolutely.