Using Decreasing Attention Spans to your Advantage

Origin Learning

We have been constantly bombarded with data-driven reports and survey-results that mark the sharp dip in learner attention-spans. These reports also highlight the reduced attention span among learners in the corporate world.

How to Create Engaging Training in the Age of the Eight Second Attention Span

TalentLMS

To teach someone anything, you first got to get their attention. That’s often a tall order in these days when the average attention span of an adult can be less than 10 seconds. Can I have your attention? 11 tips to create engaging training.

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eLEARNING: The Struggle for Online Attention

The Logical Blog by IconLogic

64% of customers say they are more likely to buy a product online after watching a video.   Whiteboard videos have proven to be especially attention-getting as they allow a story to unfold in front of your eyes on a blank canvas. Scribing brings a message to life through visual metaphors, captivating the viewer and holding attention until the last scene plays out. Anticipation creates surprise which then rewards the brain with dopamine. by Karin Rex, COTP.

eLEARNING: The Struggle for Online Attention

The Logical Blog by IconLogic

64% of customers say they are more likely to buy a product online after watching a video.   Whiteboard videos have proven to be especially attention-getting as they allow a story to unfold in front of your eyes on a blank canvas. Scribing brings a message to life through visual metaphors, captivating the viewer and holding attention until the last scene plays out. Anticipation creates surprise which then rewards the brain with dopamine. by Karin Rex, COTP.

eLEARNING: The Struggle for Online Attention

The Logical Blog by IconLogic

64% of customers say they are more likely to buy a product online after watching a video.   Whiteboard videos have proven to be especially attention-getting as they allow a story to unfold in front of your eyes on a blank canvas. Scribing brings a message to life through visual metaphors, captivating the viewer and holding attention until the last scene plays out. Anticipation creates surprise which then rewards the brain with dopamine. by Karin Rex, COTP.

The Importance of Listening to Your Customers (+How It Will Benefit Your Business)

Docebo

So, what about what our peers, managers, and customers have to say? In business, listening is one of the most important skills that you can have , especially if you take care of a team or have a customer-facing role. Why you Should Listen to Your Customers.

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The 29 Costly Implications of Losing Customers

Your Training Edge

A lost customer means lost feedback and the opportunity to improve. A lost customer means lost sales and revenue that is lost forever! A lost customer causes asking, “Why didn’t we recognize the problem before losing them?”

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How to Identify Customer Types and Resolve Complaints

KnowledgeCity

For those of us working with clients and customers regularly, it only takes a few words to make our skin crawl: “I’d like to speak to management, please.” Being confronted by a difficult or unhappy customer is not pleasant. The Types of Customers You Could Encounter.

The 29 Costly Implications of Losing Customers

Your Training Edge

A lost customer means lost feedback and the opportunity to improve. A lost customer means lost sales and revenue that is lost forever! A lost customer causes asking, “Why didn’t we recognize the problem before losing them?”

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Empower your company trainings with Custom LMS by Paradiso Solutions

Paradiso

Most learning management systems can offer custom LMS solutions that could include features like changing the logo or the colors of your LMS. You’ll need to decide if including branding elements like a logo, company colors and custom URL is enough. Why you need a Custom LMS solution?

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Learning The Language of Customer Education: A Pocket Guide

Talented Learning

We’re living in an increasingly customer-centered world. But what I don’t always get is how to distinguish one customer-centered business term from another. And where exactly does customer education fit in? Access (How easily can the customer do business with you?).

How to create an online course in 5 easy steps

Wyzed

Creating content can be daunting, but it doesn’t have to be! Everyone knows that creating any type of content can be daunting. It’s easier than you think to create and deliver your own beautiful online courses like this! How to Create Killer Courses [Header].

5 Training Strategies to Improve Customer Retention

Pract.us

Focus training at all levels of your business on making customers happy. Many corporate dollars today are directed at retaining customers and building loyalty. Once you’ve won a customer, it’s much less costly to keep them than win a new one. Teach customers how to be delighted.

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Grab Their Attention!

SmartBuilder

Aren’t learners entitled to content that grabs their attention, involves them in the action, and engages their imagination and desire to do well? Here are some ideas: Grab their attention with a story, humor or drama. These articles could be woven into an attention grabbing story.

7 Techniques to Capture Attention in eLearning

Integrated Learnings

Regardless of the extent of your background in instructional design, I think just about everyone can agree that capturing learners’ attention at the start of an eLearning course (and engaging interest throughout) is critical. In the spirit of sharing some basic ideas while keeping this simple, below are seven techniques designers can use to capture learners’ attention at the start of an eLearning course. --1-- By Shelley A. Gable.

eLearning: Voiceover Audio That Will Keep the Learner's Attention

The Logical Blog by IconLogic

by Jennie Ruby    How can you use your voiceover script to keep the learner's attention within an eLearning lesson? How short is our typical learner's attention span these days, after all? Probably This capability is not entirely new but was previously available via pass-through to and from a custom module, which is a function of most programming languages. Now, you can embed your own custom functions directly inside another function.

9 of Your Customer Service Training Questions, Answered

Continu

Planning a customer service training brings up a lot of questions. But if you don’t get your customer service training right, you’re going to lose sales to the companies who do. Customer service is the key competitive differentiator in the digital age. Attentiveness.

Learning to Face Customers

Litmos

Dealing with customers successfully is a critical skill for an organization, yet developing these abilities is not a given. How can you systematically develop and deliver great customer experience skills? Facing customers is complex. What goes into good customer relations?

Microlearning – Bite-sized Custom Content Delivery to Transform Learning Experience

G-Cube

With short attention spans of the new-age workforce, microlearning approach is becoming the new buzz. The effective delivery of short chunks of custom content drives overall levels of learner engagement and knowledge retention. e-Learning custom content custom elearning Microlearning

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Five Easy Ways to Improve Customer Service

KnowledgeCity

In today’s competitive business world, customer service can be a competitive advantage for your business. If you are able to provide excellent customer service, you can produce a steady stream of repeat business and referrals, leading to long-term longevity and success.

The Best eLearning Course to Fit Custom Requirements

Hurix Digital

A popular trend is companies hiring skilled professionals to build their own custom eLearning courses and contnet. Let us take a look at what makes custom eLearning courses stand out when compared to their off-the-shelf counterparts. Custom eLearning Courses vs Off-the-shelf Courses.

3 Ways to Improve Your Company’s Customer Experience in 2020

Your Training Edge

As your company welcomes in a fresh new year, it’s always a good time to take a look at where things stand at this moment, reassess the business goals that have been set out, and look for areas of weakness that could benefit from some attention and help in 2020.

How To Make An Effective Customer Testimonial Video

Your Training Edge

A customer testimonial video is a wonderful piece of social media that converts audiences who see it. You will do well to include lots of personal details of the customer to make it realistic and interesting. Identify the Potential Customer.

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Business Impact of Learning: What is Customer Experience Worth to You?

Talented Learning

In both cases, employee learning directly influenced our customer experience. Wineries depend heavily on customer discretionary income. Successful high-end wineries know which aspects of their business directly influence customer decisions.

Creating a Positive Course Experience

LearnDash

Any course you create needs to have solid content. But in addition to content you also need to pay close attention to the experience you provide. One of the biggest aspects in creating this experience are the design elements.

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Screenchump to Screenchamp Review 4: Focus Viewer’s Attention

TechSmith Camtasia

One of the challenges of creating video is that it’s hard to judge your own work. Then, zoom into 100% to focus attention on specific areas and make your text clear and readable. Then, when you bring the video into Camtasia, use callouts to direct viewer attention.

Custom eLearning Development: When Does It Make Sense?

eLearning Brothers

That’s why custom eLearning development exists–not every course is a one-size-fits-all endeavor. Just last year, we were able to help our friends at Acumen Learning to create a truly stellar course. The post Custom eLearning Development: When Does It Make Sense?

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9 Ways to Create Highly Effective Learning Videos

Hurix Digital

Creating learning videos or micro-learning videos is a blessing in disguise. Following this guide will help you in creating engaging, interactive videos. You can create information-intensive, thoughtful videos with the practical implementation of the concepts.

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Why And How You Should Educate Customers On Your Products

TalentLMS

But do customers know how to use it to its full potential in order to get the most value from your product? In the modern business world, too little attention is paid to customer education. This is why “customer education” is also thought of as “customer empowerment”.

Adobe Captivate: Custom Cursors Anyone?

The Logical Blog by IconLogic

by Kevin Siegel    A student in a recent  online Captivate class  asked me if it was possible to create a custom mouse cursor for a Captivate eLearning lesson. Note:  Pay particular attention to where you saved the file.

How to create an online course in 5 easy steps

Wyzed

Creating content can be daunting, but it doesn’t have to be! Everyone knows that creating any type of content can be daunting. It’s easier than you think to create and deliver your own beautiful online courses like this! How to Create Killer Courses [Header].

Humans vs. Goldfish: who is winning the attention span war?

SmartUp

We all know the study done by Microsoft : the rising popularity of smartphones, mobile data, messaging apps, and social media is the cause behind falling attention rates to fall below that of goldfish. Humans are simply becoming more selective about what we devote our attention to.

Custom eLearning Trends To Increase Learner’s Engagement

Wizcabin

However, they must always shift and focus their learning on custom eLearning trends in order to remain unique and relevant in L&D. In this article, we’ll be exploring 6 custom eLearning trends that increase employee engagement. One of the custom eLearning trends that increase employee engagement is micro-videos. Videos are visually appealing and, as such, can help engage and grab the learners’ attention quickly.

5 Reasons to Invest in Custom eLearning Course Development

Enyota Learning

Although these options spoil you for choice, it is important to know if these are pre-developed or can be customized as per the learners’ requirements. In this blog, we give you five concrete reasons to invest in custom eLearning course development.

Why Customer Service is Just as Important as Software in the SaaS Business Model

Overnite Software

When researching and making decisions on software that fits your particular company’s needs, pay careful attention to the level of customer service you will be receiving. A company can provide amazing software, but if customer service is lacking, potential clients should look elsewhere.