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Educating Your Customers the Mobile Way

CommLab India

Unless we’re in touch with our customers, our model of the world can diverge from reality. Customer engagement plays a key role in enhancing the profitability of a company. But, how can corporate customers be engaged? Unleashing mobile learning for customer education .

Make Reading Accessible To All With Our Ebook Conversion Services

Magic EdTech

Magic has a great tool aptly named SmarTouch that allows authors, production engineers and publishing house to easily convert and export their content. . The interactive eBook creator (EPUB3 Converter) enables the customization of eBooks to suit their reading and learning style. .

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Streamlining Your E-Learning Production Process for Efficiency—Q&A

E-learning Uncovered

Diane and I had the pleasure of sharing some ways we have streamlined our production process in last week’s “Best of DevLearn” Webinar presented by The eLearning Guild, which you can view here. How to map out your production process at both a macro and micro level.

User Onboarding with an LMS: The Complete Guide

LearnUpon

Winning more customers helps your business grow. All that time, money and resources put into acquisition goes to waste if new users don’t turn into long-term, engaged customers. This educates them on your product/service and leads them to success. Blog Customer Training

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Using Video in Training: Should You or Shouldn’t You?

The Learning Dispatch

Fortunately, high production values seems to have little impact on video watching or learning engagement. High production values might be worth the extra cost. It’s a lot easier to avoid recording audio hiss than it is to clean it up in post-production.

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Innovative LMS Features: Real or Hype?

Talented Learning

One thing you can count on from learning systems – there’s never a lack of new LMS features to grab your attention. As a result, many organizations limit their microlearning scope to the classification of discrete digital assets, such as video clips, Microsoft Office documents and PDF files.

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

Elearning can include: PDF files that are available to be downloaded and read on a device such as a tablet or computer. In other cases, accessibility requires attention to design. And some, like Lectora and SoftChalk (PDF, 2.7 Voluntary Product Accessibility Template.

How to Make Online Courses Engaging

LearnUpon

From PDF docs to video tutorials to webinars, you’ve got lots of options. Specific: A customer will be able to create an account and be able to demonstrate how to use our software’s interface. . For customers using software, a friendly, supportive video could do the trick. .

Everything You Need to Make a Successful User Manual

TechSmith Camtasia

If you’ve reached this point, we can only assume that you’ve got a great product to showcase! All great products come with a great user manual to help customers find their way around. What is your product? The two biggest types of products here are physical and digital.

GOLD Win for PulseLearning and Western Union at LearnX 2018

PulseLearning

Pulse Learning is delighted to announce that our “Introduction to International Payments” program developed for Western Union Business Solutions has won a Gold award in the Best Product & Knowledge Training Project category at LearnX 2018. Increased number of transactions by product.

Human-Centered Training: One L&D Trend to Rule Them All?

Bottom-Line Performance

She has packed her schedule with customer visits. Kate is expected to not just know about a wide range of products and competitors, but be able to articulate it in a meaningful way to her highly educated customers. The one getting the most hype and attention in the industry.

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Gamification: The Perfect Learning Solution for A Few Business Situations

CommLab India

Broadly, these are to grab learners’ attention, immerse them in the game concept, and motivate their active participation. Most of them dislike it when you dump lengthy courses, bland PowerPoint presentations, or PDF documents containing the organization’s rules and policies.

Have We Forgotten What Microlearning Means?

Axonify

The profound transformation currently underway has reached a level of maturity where established principles are now being shamelessly misused and exploited for the attention they grab. Let’s take a walk around the modern corporate learning ecosystem.

5 Proven Ways To Create Great Help Content

TechSmith Camtasia

Whether or not it’s needed or ever used, many users (and businesses) evaluate help during their product purchase decision. With all that in mind, here are a few proven ways for content and support teams to create high quality help and build rapport with their customers.

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Why Your Software Company Needs Virtual Training Labs

Appsembler

The instructor is droning on, while the only new knowledge you think you’ll retain after today is the exact length of your attention span, and a rough calculation of how much work you could have done if you hadn’t been stuck in a classroom.

Close the Sale With Quality Content

Inkling

Your salespeople can spend months learning the ins and outs of your products and services, and still be stumped by a well-placed question. Don’t let the sales dialogue end prematurely–arm your sales team with high-quality reference materials, complemented by customized content designed specifically for the lead. Your product and your brand evolves with time, and it’s important to always offer your sales team the best possible representation of both. .

Personalization: The Secret Ingredient of eLearning Success

ProProfs

Since, consumers nowadays demand ‘personalization’, businesses are readily following this approach to make a product or service more endearing to the target audience. Similarly, some learn faster by watching a video, many prefer a PDF file or a PPT.

DMA Professional Development Portal

Association eLearning

Download the DMA Association Learning Management System Case Study as a PDF. Digitec Interactive’s commitment to excellent customer support and industry-leading service level agreement with a guaranteed uptime of 99.99% put minds at ease.

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Create Effective Dialogue Simulations for Online Sales Training with iSpring Version 8.3

CommLab India

How important is it for sales personnel to say the correct thing at the correct time to a potential customer? They help sales people develop the required soft skills when interacting with customers.

Six Proven Steps for Successful LMS Implementation (Part 2 of 6)

AbaraLMS

Hence, make use of your vendor’s expertise with their product and your own core team’s expertise and align it with your organization’s needs. For organizations who plan to train their employees and customers, having an LMS that allows you to configure multiple domains is recommended.

How to Create Job Aids that Skyrocket Your Team’s Performance

TechSmith Camtasia

Sometimes they’re digital—an image or PDF file on a computer, a smartphone app, or a short video. Sometimes, the task requires that the employee keep full attention and gaze on the task at hand (such as in a health-care setting, on a patient, or in manufacturing, on a piece of machinery).

The Ultimate Guide to Creating an Online Course in 2018

learnWorlds

Services & Customer Support Centers. Customer Education (Marketing & Sales). A mini-course is a bit-sized alternative to offer as a lead-capture mechanism for your business, educating your customers or presenting your skills to nurture leads into customers.

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Have We Forgotten What Microlearning Means?

Axonify

The profound transformation currently underway has reached a level of maturity where established principles are now being shamelessly misused and exploited for the attention they grab. MCAP delivers daily training bursts to more than 200 mortgage specialists, helping to support the company’s onboarding and ongoing coaching programs by reinforcing knowledge around products, policies and procedures. Let’s take a walk around the modern corporate learning ecosystem.

LearnDash Program with 10,000+ Users

LearnDash

Micah: Yeah, I love WordPress as well, I started building sites custom and tried some other things and when I made it to WordPress I was just like “Are you kidding?” The design itself creates a culture of better customers and better use of program.

How to Animate Your Lesson Videos with eLearning Video Creator Kim Merritt

LifterLMS

But if you don’t have a process to show on screen or a product to display, then students won’t want to watch the video. Not if you wanna hold the viewer’s attention, and you can’t use one screen that’s got, basically, you’re just reading it.

B2B content exists to spread valuable information

Aptara

In both cases, there is a product, a buyer and a seller. This means there's more room for information exchange in B2B fields, and that's what content production in these industries should focus on. There is also value in letting customers know they aren't alone.

How I Created This Interactive E-Learning Course

Rapid eLearning

There is one custom piece in lesson 6 where I inserted a Storyline interaction. It’s a great way to draw attention to important points. I attached some additional content and you can download a PDF. In this lesson, I inserted it using custom blocks.

How to Record Your Desktop with Screencasting

TechSmith Camtasia

We make both screen recording and video editing software because we know that being able to capture your computer screen at work increases productivity. 9 Ways Screencasting Can Make you More Productive at Work Today. Make a software or product demo. the value of your product?

Insights from a presentation master: Q&A with Echo Swinford

BrightCarbon

There is so much competing for our attention and people are starting to see the value in being able to connect with their CEO with a very high-level presentation, for example, and understanding who they are talking to and what is going to help the audience respond. I also really like the fact that Designer is now not just working with Microsoft themes but will work with custom corporate themes.

How Course Creators Can Improve Their Affiliate Marketing Programs with Dustin Howes

LifterLMS

The industry standard is around 25%, but checking out your competitors and your profit margins for your products can provide some insights for how much in commissions you can give out and still be profitable while incentivizing affiliates to promote your products. We love the product-.

35 Tips for Significantly Better eLearning

LearnUpon

Best of all, they can be accessed anywhere, anytime, which means that you can improve your productivity. Additionally, you should also include your customer success team that you are working with through your LMS as they are sure to be involved in your eLearning success. There are TONS of studies about how long the average person’s attention span is. Grab your learners attention with eye-catching banners. Grab attention with a great intro.

Master your LMS implementation with this checklist

LearnUpon

If you need to train customers, partners or resellers then a multi-portal setup is best. . These images are great for capturing your learner’s attention and illustrating what the course topic is about. White-labeling places the LMS on a custom domain that you control.If

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Virtual classrooms and smart-boards are used in a more student-centered way (not putting all the attention to one person up-front=bad). Production of content into eLearning is becoming much more of a commodity. This month's #LCBQ is the first with the Big Question Thought Leaders.

My 2012 Enterprise mLearning Predictions Recap

mLearning Trends

The acceptance of mobile learning within the business community probably won’t happen with much fanfare, it will just happen and be accepted as a “norm” wherein the market no longer asks “should we offer learning to our employees (or partners or customers) via mobile device?”

Collecting Knowledge and Learning - 4/04/2007

Big Dog, Little Dog

They must choose the tools that will best help them make business decisions that lead to enhanced processes, products and services - and result in superior performance. PDF file. Implementing a few sound strategies can make your presentation process more predictable and painless, keep the audience's attention and help ensure approval for project goals. Follow four principles to deliver customer satisfaction year after year

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