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[from gminks] Social Learning Measurement : eLearning Technology

Tony Karrer

The recent MIT Study that showed that more highly networked individuals were more productive (see Workplace Productivity ). A lot of them are for environments that face the customer, but some are for internal. As an example, we might be focusing on Customer Loyalty. Rachel Happe suggested some measurements of ROI.

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7 Warning Signs Your Business Needs A Learning System

KnowledgeAnywhere

?The path to improved productivity and employee satisfaction begins with an enjoyable, fulfilling training platform. In addition to hindering productivity, a revolving door of employees can damage your company’s reputation. Your customer reviews have plummeted. Jonas Sickler, Marketing Director at Reputation Management.

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195 posts about MOOCs

Jay Cross

Oh, and those 200 paying customers? It’s easy enough technically to implement some sort of collaborative filtering or reputation management system, but the result would conflict with the objectives of the design of the MOOC. MOOCs just hijacked my attention for the next few days. Who says MOOCs are impersonal?