7 Steps for Effectively Handling Customer Complaints
JANUARY 16, 2019
Handling customer complaints can be a drag. More than half of the time, those customers will do business with you again if you work with them to solve the problem. In fact, if you respond quickly to clear up the issue, nearly all customers will come back to you. In the world of customer service, complaints are always going to arise—it’s how you deal with them that sets you apart from your competition and keeps you on the path to success.