Remove Attention Remove Customer Service Remove Reputation Management Remove Trust

7 Steps for Effectively Handling Customer Complaints

KnowledgeCity

Handling customer complaints can be a drag. More than half of the time, those customers will do business with you again if you work with them to solve the problem. In fact, if you respond quickly to clear up the issue, nearly all customers will come back to you. In the world of customer service, complaints are always going to arise—it’s how you deal with them that sets you apart from your competition and keeps you on the path to success.

7 Warning Signs Your Business Needs A Learning System

KnowledgeAnywhere

In addition to hindering productivity, a revolving door of employees can damage your company’s reputation. Millennials are especially likely to leave employers prematurely, highlighting the need to devote increased attention to retaining them. Your customer reviews have plummeted.