Attention, Reputation Management, Services and Trust

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7 Steps for Effectively Handling Customer Complaints

KnowledgeCity

JANUARY 16, 2019

In the world of customer service, complaints are always going to arise—it’s how you deal with them that sets you apart from your competition and keeps you on the path to success. Pay attention: Maintain relaxed eye contact and don’t multi-task while you’re handling customer complaints. If you or your company made a mistake, admit it.

Custom

Custom Effectiveness Reputation Customer Service

7 Warning Signs Your Business Needs A Learning System

KnowledgeAnywhere

JANUARY 24, 2020

In addition to hindering productivity, a revolving door of employees can damage your company’s reputation. Millennials are especially likely to leave employers prematurely, highlighting the need to devote increased attention to retaining them. Jonas Sickler, Marketing Director at Reputation Management.

Compliance Training

Compliance Training Learning System System Business

eLearning Learning

7 Steps for Effectively Handling Customer Complaints

7 Warning Signs Your Business Needs A Learning System

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