Re-thinking Learning and Performance from a Business Standpoint

ID Reflections

Yesterday, I wrote a post on Learning vs. Performance – the Dichotomy. It was more of a theoretical exposition on why learning doesn’t necessarily translate into performance, and delved into some of the psychological and behavioral aspects of the same. Why is it that learning and training don’t translate into performance? Why are businesses failing? In today’s post, I have tried to analyze the learning – performance dichotomy from a more practical standpoint.

This Is What I Believe About Learning in Organizations

The Performance Improvement Blog

The Purpose of Business is Learning. Yes, the purpose of business is to make a profit, retain customers, be sustainable, satisfy shareholders, and, for some, make a difference in the community. But none of this is possible without learning. Training Is Not Learning.

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Manager's Role in Learning and Performance Improvement

The Performance Improvement Blog

What should be a manager’s role in employee learning? In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Learning isn’t in addition to a manager’s job; it IS a manager’s job.

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Pull, Don’t Push, Employee Learning

The Performance Improvement Blog

* This post first appeared in The Business Thinker and The Knowledge Star Blog and is co-authored by David Grebow. The major change in business today is the rate of change. Now, crowdfunding can raise millions of dollars for a new business in a few weeks." – John Psarouthakis.

Learn From Success or Learn From Failure: You Decide

The Performance Improvement Blog

We learn more from studying successes than we do from studying failure. We can see this in the contrast between the approach of columnists Dan and Chip Heath and that of Harvard Business School professor Amy Edmondson. However, there is a time to learn from failure.

A Year of “The Performance Improvement Blog” in Review

The Performance Improvement Blog

The topics ranged from creating a learning culture to increasing employee engagement to improving organizational communication to evaluating executive coaching, and more. It’s time to do a little year-end reflecting on my blog posts from 2012.

The Great Training Robbery Continues

The Performance Improvement Blog

Then the training must be followed up with more learning on-the-job. Rob Brinkerhoff and I wrote about the shortcomings of training in our 1994 book, The Learning Alliance , which was based on the research and experience of others who came before us.

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Learning to Lead in the Time of Disruption

The Performance Improvement Blog

Nearly every business has or will have a disrupter. Organizations must be learning constantly to ensure survival. It’s not a question any longer if a business or industry will face disruption, but rather, when it happens, will leaders and managers know what to do.

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Continuous Workplace Learning

The Performance Improvement Blog

I might quibble with Jane Hart’s assertion that continuous learning is a new role for learning and development professionals. Workers don’t need a course schedule ; they need to continually acquire new knowledge, new skills, and new attitudes.

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The Future of Work and Learning

The Performance Improvement Blog

It’s fun but risky to speculate about the future of work and learning. Sometimes they start out in business incubators and then grow into a more cooperative arrangement. Lifelong learning – Workers need to be learning continually because of a world that is constantly changing.

“Digital Mindset”: What Is It All About?


“Digital mindset” seems to have become another buzzword–rather buzz-phrase to be grammatically precise–whenever the conversation (online or offline) veers toward social business, social learning, collaboration, and other 21st Century phenomenon in general.

Design Thinking Culture Change in IBM

The Performance Improvement Blog

The need for creating and sustaining a learning culture in organizations is critical given the rise of digital technology, the rapid pace of change, the complexities of globalization, and the growing development demands of a diverse workforce.

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Games To Gamification


Then, as man evolved to the agrarian stage, around 12,000 years ago, he learned to domesticate a few animals and, alongside, grow crops. So we know that game based learning and gamification are not new. All these activities can be turned to games to learn physics or any related subject.

Integrating Social Learning In The Workplace


I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. The catch is that “social learning” cannot just be implemented or enforced. For social learning to thrive (i.e.,

How to Manage Temporary Employees

The Performance Improvement Blog

The May 10 issue of Crain’s Detroit Business confirms this prediction. The author writes: Increased consumer demand, a greater need for flexibility and new health-care requirements are prompting businesses from Dearborn-based Ford Motor Co.

50 Ways to Lever Learning

The Performance Improvement Blog

In a learning culture , formal training is just one of many methods used to facilitate employee learning. Instructor-centered class (fact to face) – traditional classroom in which instructor controls the content and learning process. (My apologies to Paul Simon.).

How to Use Feedback From Employee Surveys to Change Organizations

The Performance Improvement Blog

You name it, somebody is trying to measure it: employee satisfaction, employee engagement,   organizational pulse, leadership, attitudes toward a recent change, etc. What will be changed that will improve the work environment and increase organizational success?

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Clive Shepherd – Crystal Balling with Learnnovators


ABOUT CLIVE SHEPHERD (Founding Director – The More Than Blended Learning Company): Clive Shepherd is a consultant learning technologist. He works with a broad range of public and private sector organisations internationally, helping them to build capability in the application of new media to learning, and to transform workplace learning through the effective integration of formal, informal, on-demand and experiential learning.

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Top 3 gamification techniques to include in your business training


Business training doesn't really have the best reputation among employees. As I said in a previous post, Gamification: the spoonful of sugar for the training medicine , e-learning professionals had to find ways with keeping trainees engaged with their courses and gamification turned up to be exactly what they needed. However, I was always competing against my yesterday self: Did I learn something new today?

What do we know and how do we know it?

The Performance Improvement Blog

Surveys say that only 30% of employees are engaged in their work, 54% of employees are likely to look for a different job as the economy improves, and 96% of CEOs believe their companies should be doing more to measure the business impact of learning and development programs. Every day it seems, a new measure of employee attitudes and behavior is reported in the press.     Tags: Evaluation Organizational Learning evaluation learning measurement research

2015 - Year of the Learning Culture

The Performance Improvement Blog

The theme that cuts across most of my blog posts from last year is creating and sustaining a learning culture in organizations. As a way of review, I’ve selected five blog posts about a learning culture from 2015 that have the most interest for readers.

Origins of “eLearning”

Jay Cross

e Commerce, which was mainly about buying things online, was morphing into e Business, which involved doing things online. The meme of learning was replacing training. Learning is whatever gets past their personal firewalls (AKA skulls) and lodges in the brain. e + learning.

Which Comes First? Diversity or Inclusion?


Inclusive and diverse work environments positively impact the bottom line for business. Diversity Is Good for Business. The business results are in and they’re conclusive: diversity in the workplace leads to superior financial results. Learning to Move Beyond Compliance.

Collaboration, Communication, and Cooperation

Clark Quinn

In thinking about the Coherent Organization , the original proposal from my colleague Harold Jarche was that were two key attitudes: collaboration and cooperation. It’s time to try to reconcile those, and propose why I think collaboration is a new business watchword.

The Changing Face of Corporate L&D


THE QUOTE: “ Learning & Development needs a makeover…It’s time for a change.” – Clark Quinn. THE JOURNEY: ‘Learning at the speed of need’ is a significant factor that powers up workplaces around the world today.

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L&D's Role in the VUCA World: Part 1

ID Reflections

Each area is critical today in building an organization and an organizational culture that will not only attract the best employees but will also provide them with the necessary platform to give their best. Learning how to learn" is a skill not everyone has.

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How Fostering A Learning Culture Will Help Your Organization Grow!


We’re talking, of course, about organizational culture. Organizational What? Initially sidelined as a ‘wishy-washy HR concept’, organizational culture has earned its recognition as one of the most influential assets an organization can possess today. Learn New Habits.

How to take your compliance training strategy from tick-box to transformational


Compliance training has a bad reputation, and that’s on us as learning designers or commissioners. Stella Collins, a learning psychologist, talks more about this in our interview with her , but in a nutshell: .

Top 9 Competencies of an Informal/Social Learning Designer


It is exciting to be part of the learning revolution happening around us, with new learning paradigms and technologies emerging on a daily basis. Thanks to the inherent quality of learning designers, we find it easy to adapt to most of these changes. ATTITUDE: 8.

eLearning in the Workplace


Workplace learning, professional development and eLearning are phrases with increasingly blurred meanings. Information technology systems are used to develop business infrastructure and conduct operational protocols like CRM, Finance and Human Resources.

Free L&D webinars for August 2019

Limestone Learning

Thursday, August 1, 2019, 9AM – 10AM PT: gomo Authoring: Authoring technology for Modern Learning Design Today’s modern learner demands specific requirements when it comes to skill development. How different generations view blended learning and microlearning. Design learning?

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The 70:20:10 Model – Today, Tomorrow & Beyond


ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce.

Origins of “eLearning”

Jay Cross

e Commerce, which was mainly about buying things online, was morphing into e Business, which involved doing things online. The meme of learning was replacing training. Learning is whatever gets past their personal firewalls (AKA skulls) and lodges in the brain. e + learning.

Free e-Learning books


> If you have read any of the following books I will highly appreciate if you share your opinion with the e-Learning community. => Here at CU Online, we believe in the power of online learning. Dunlap Learning 2.0 e-Learning Practices - Editor: Prof. Learning 2.0

Five Myths of Social Learning


Home > Social Learning > Five Myths of Social Learning Five Myths of Social Learning December 3rd, 2009 Goto comments Leave a comment There is no question that the rise of social networks is creating a profound shift in the way training departments are delivering knowledge to their employees, partners, and customers. revolution has brought learning networks front and center with “ Connect and Communicate ” becoming the new mantra for training organizations.