Re-thinking Learning and Performance from a Business Standpoint

ID Reflections

Yesterday, I wrote a post on Learning vs. Performance – the Dichotomy. It was more of a theoretical exposition on why learning doesn’t necessarily translate into performance, and delved into some of the psychological and behavioral aspects of the same. Why is it that learning and training don’t translate into performance? Why are businesses failing? In today’s post, I have tried to analyze the learning – performance dichotomy from a more practical standpoint.

This Is What I Believe About Learning in Organizations

The Performance Improvement Blog

The Purpose of Business is Learning. Yes, the purpose of business is to make a profit, retain customers, be sustainable, satisfy shareholders, and, for some, make a difference in the community. But none of this is possible without learning. Training Is Not Learning.

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Manager's Role in Learning and Performance Improvement

The Performance Improvement Blog

What should be a manager’s role in employee learning? In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Individual, team, and enterprise performance can’t improve without learning. Learning isn’t in addition to a manager’s job; it IS a manager’s job. An engineer in a prototype department of a manufacturer learns how to operate a 3D printer.

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Learn From Success or Learn From Failure: You Decide

The Performance Improvement Blog

We learn more from studying successes than we do from studying failure. We can see this in the contrast between the approach of columnists Dan and Chip Heath and that of Harvard Business School professor Amy Edmondson. However, there is a time to learn from failure.

Pull, Don’t Push, Employee Learning

The Performance Improvement Blog

* This post first appeared in The Business Thinker and The Knowledge Star Blog and is co-authored by David Grebow. The major change in business today is the rate of change. Now, crowdfunding can raise millions of dollars for a new business in a few weeks." – John Psarouthakis. In a push training model, learning is test-based. We are hard-pressed to think of any other business function still managed as it was a century ago.

A Year of “The Performance Improvement Blog” in Review

The Performance Improvement Blog

The topics ranged from creating a learning culture to increasing employee engagement to improving organizational communication to evaluating executive coaching, and more. Here are the links with a short excerpt from each post: How to Create a Learning Culture in Organizations - Organizational learning is not about training. It’s time to do a little year-end reflecting on my blog posts from 2012.

Continuous Workplace Learning

The Performance Improvement Blog

I might quibble with Jane Hart’s assertion that continuous learning is a new role for learning and development professionals. Workers don’t need a course schedule ; they need to continually acquire new knowledge, new skills, and new attitudes. And they need L&D professionals to help them with this learning. Hart writes that L&D professionals must change their role in these ways: From “order takers” to business partners [working as a partner with team managers].

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The Great Training Robbery Continues

The Performance Improvement Blog

When I ask the training and development leaders who participate in my ATD Essentials of Developing an Organizational Learning Culture workshop to say what percentage of employees who attend training programs actually apply what they’ve learned on the job, the answers range from about 10% to about 50%, with most at the lower end of that range. Then the training must be followed up with more learning on-the-job.

Learning to Lead in the Time of Disruption

The Performance Improvement Blog

Uber and Lyft have disrupted urban transportation, online banking and investing have disrupted the financial services industry, self-driving cars are disrupting the automobile industry, drones are threatening to disrupt the package delivery business, specialty drop-in health clinics are disrupting health care, Fiverr is disrupting the creative services business, Warby Parker has disrupted the retail eyeglass business. Nearly every business has or will have a disrupter.

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The Future of Work and Learning

The Performance Improvement Blog

It’s fun but risky to speculate about the future of work and learning. Sometimes they start out in business incubators and then grow into a more cooperative arrangement. Lifelong learning – Workers need to be learning continually because of a world that is constantly changing. Whether one stays in the same job or moves to a new job, there will always be more to learn just to stay current.

“Digital Mindset”: What Is It All About?

Learnnovators

“Digital mindset” seems to have become another buzzword–rather buzz-phrase to be grammatically precise–whenever the conversation (online or offline) veers toward social business, social learning, collaboration, and other 21st Century phenomenon in general. Exceptions, unusual business models disrupting traditional ways of operating, disruptive tech with their emergent nature, all fall in the Complex category.

Design Thinking Culture Change in IBM

The Performance Improvement Blog

The need for creating and sustaining a learning culture in organizations is critical given the rise of digital technology, the rapid pace of change, the complexities of globalization, and the growing development demands of a diverse workforce. So I was intrigued to hear that IBM, a 100 year old, world-wide company of over 370,000 employees, is embarking on a culture change that is heavily dependent on learning. People need to learn the principles and tools (e.g.,

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Games To Gamification

Learnnovators

Then, as man evolved to the agrarian stage, around 12,000 years ago, he learned to domesticate a few animals and, alongside, grow crops. So we know that game based learning and gamification are not new. With so many types of games and sports, there should be no dearth of ideas to gamify the learning of a subject in educational and business settings. All these activities can be turned to games to learn physics or any related subject.

Integrating Social Learning In The Workplace

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “social learning” cannot just be implemented or enforced. How is this change related to social learning?

How to Manage Temporary Employees

The Performance Improvement Blog

The May 10 issue of Crain’s Detroit Business confirms this prediction. The author writes: Increased consumer demand, a greater need for flexibility and new health-care requirements are prompting businesses from Dearborn-based Ford Motor Co. Are business leaders prepared for this change in the workforce? And if they are customer-facing, then they are shaping customer attitudes toward the company. with them for the purpose of their learning and success.

How to Use Feedback From Employee Surveys to Change Organizations

The Performance Improvement Blog

You name it, somebody is trying to measure it: employee satisfaction, employee engagement,   organizational pulse, leadership, attitudes toward a recent change, etc. What will be changed that will improve the work environment and increase organizational success?

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Clive Shepherd – Crystal Balling with Learnnovators

Learnnovators

ABOUT CLIVE SHEPHERD (Founding Director – The More Than Blended Learning Company): Clive Shepherd is a consultant learning technologist. He works with a broad range of public and private sector organisations internationally, helping them to build capability in the application of new media to learning, and to transform workplace learning through the effective integration of formal, informal, on-demand and experiential learning.

50 Ways to Lever Learning

The Performance Improvement Blog

In a learning culture , formal training is just one of many methods used to facilitate employee learning. In a learning culture, we start with the performance goal and then select the mix of methods that will help employees acquire and retain the knowledge, skills, attitudes, and beliefs they need in order to achieve those goals. Instructor-centered class (fact to face) – traditional classroom in which instructor controls the content and learning process.

GAMES TO GAMIFICATION

Learnnovators

Then, as man evolved to the agrarian stage, around 12,000 years ago, he learned to domesticate a few animals and, alongside, grow crops. So we know that game based learning and gamification are not new. And this can be further divided into another lengthy list.With so many types of games and sports, there should be no dearth of ideas to gamify the learning of a subject in educational and business settings. It can change attitudes from ‘I have to’ to ‘I want to’.

INTEGRATING SOCIAL LEARNING IN THE WORKPLACE

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “social learning” cannot just be implemented or enforced. How is this change related to social learning?

What do we know and how do we know it?

The Performance Improvement Blog

Surveys say that only 30% of employees are engaged in their work, 54% of employees are likely to look for a different job as the economy improves, and 96% of CEOs believe their companies should be doing more to measure the business impact of learning and development programs. Every day it seems, a new measure of employee attitudes and behavior is reported in the press.     Tags: Evaluation Organizational Learning evaluation learning measurement research

2015 - Year of the Learning Culture

The Performance Improvement Blog

The theme that cuts across most of my blog posts from last year is creating and sustaining a learning culture in organizations. As a way of review, I’ve selected five blog posts about a learning culture from 2015 that have the most interest for readers. Developing a Learning Culture Infographic This infographic explains briefly and concisely the need for a learning culture, barriers to a learning culture, actions of a learning culture, and results from a learning culture.

Top 3 gamification techniques to include in your business training

Matrix

Business training doesn't really have the best reputation among employees. As I said in a previous post, Gamification: the spoonful of sugar for the training medicine , e-learning professionals had to find ways with keeping trainees engaged with their courses and gamification turned up to be exactly what they needed. However, I was always competing against my yesterday self: Did I learn something new today?

Origins of “eLearning”

Jay Cross

e Commerce, which was mainly about buying things online, was morphing into e Business, which involved doing things online. The meme of learning was replacing training. Learning is whatever gets past their personal firewalls (AKA skulls) and lodges in the brain. e + learning.

Collaboration, Communication, and Cooperation

Clark Quinn

In thinking about the Coherent Organization , the original proposal from my colleague Harold Jarche was that were two key attitudes: collaboration and cooperation. It’s time to try to reconcile those, and propose why I think collaboration is a new business watchword. Amy Edmondson, in her book on organizational agility Teaming , suggested using the term ‘learning’ instead of innovation, as it focused on longer term and made it safer.

The Changing Face of Corporate L&D

Learnnovators

THE QUOTE: “ Learning & Development needs a makeover…It’s time for a change.” – Clark Quinn. THE JOURNEY: ‘Learning at the speed of need’ is a significant factor that powers up workplaces around the world today. This great realisation also seems to have dawned on the Learning and Development (L&D) function, which has been doing its best to address these performance issues through ‘trainings’ all these years.

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THE CHANGING FACE OF CORPORATE L&D

Learnnovators

THE QUOTE: “ Learning & Development needs a makeover…It’s time for a change.” – Clark Quinn THE JOURNEY: ‘Learning at the speed of need’ is a significant factor that powers up workplaces around the world today. This great realisation also seems to have dawned on the Learning and Development (L&D) function, which has been doing its best to address these performance issues through ‘trainings’ all these years.

Which Comes First? Diversity or Inclusion?

NovoEd

Inclusive and diverse work environments positively impact the bottom line for business. While forward progress is needed on both diversity and inclusion initiatives, organizational learning and development is critical to the development of the inclusive work cultures needed to ensure diversity initiatives thrive. Diversity Is Good for Business. The business results are in and they’re conclusive: diversity in the workplace leads to superior financial results.

L&D's Role in the VUCA World: Part 1

ID Reflections

Each area is critical today in building an organization and an organizational culture that will not only attract the best employees but will also provide them with the necessary platform to give their best. While we (L&D) keep talking about complexity and ambiguity and enabling learners to acquire the skills of "learning how to learn", we know that we need to transform and redefine ourselves and our role in the organization to add value to business.

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How Fostering A Learning Culture Will Help Your Organization Grow!

TalentLMS

We’re talking, of course, about organizational culture. Organizational What? Initially sidelined as a ‘wishy-washy HR concept’, organizational culture has earned its recognition as one of the most influential assets an organization can possess today. A unique, immeasurable combination of the shared intellect, informal habits, attitudes and knowledge that shape how you do business. What organizations should be striving for is a positive organizational culture.

Top 9 Competencies of an Informal/Social Learning Designer

Learnnovators

It is exciting to be part of the learning revolution happening around us, with new learning paradigms and technologies emerging on a daily basis. Thanks to the inherent quality of learning designers, we find it easy to adapt to most of these changes. However, some of the shifts may require us to move beyond the traditional definitions of ‘learning’. Course design (formal learning blended with the right mix of informal and social learning). ATTITUDE: 8.

eLearning in the Workplace

TalentLMS

Workplace learning, professional development and eLearning are phrases with increasingly blurred meanings. Information technology systems are used to develop business infrastructure and conduct operational protocols like CRM, Finance and Human Resources. The same systems are extended to include learning management systems (LMS) that enable education and employee development. eLearning has become the cornerstone of education services to the mobile and the busy employee.

How to take your compliance training strategy from tick-box to transformational

Elucidat

Compliance training has a bad reputation, and that’s on us as learning designers or commissioners. In our data protection demo , we use real cases taken from the Information Commissioner’s Office website to share stories of individuals (not businesses) who have drummed up huge fines with exactly that kind of simple error. . Stella Collins, a learning psychologist, talks more about this in our interview with her , but in a nutshell: .

The Essential Guide to Learning Analytics in the Age of Big Data

Lambda Solutions

Download The Essential Guide to Learning Analytics in the Age of Big Data and keep it as your eLearning secret weapon! This article is designed to be your A-to-Z guide to learning analytics. Use this as a valuable resource to successfully initiate a learning analytics approach within your company. You’ll discover: The basic concepts of learning analytics. How to use learning analytics for evaluation. How to implement learning analytics in your organization.

TOP 9 COMPETENCIES OF AN INFORMAL / SOCIAL LEARNING DESIGNER

Learnnovators

It is exciting to be part of the learning revolution happening around us, with new learning paradigms and technologies emerging on a daily basis. Thanks to the inherent quality of learning designers, we find it easy to adapt to most of these changes. However, some of the shifts may require us to move beyond the traditional definitions of ‘learning’. Course design (formal learning blended with the right mix of informal and social learning).

How microlearning can result in deep learning

Ed App

Classical philosophy posits that any meaningful learning must combine an existential knowledge of the self alongside the cognitive domain. In this sense, deep learning goes beyond learning ‘content,’ and is more concerned with the gaining of long-term wisdom and critical competencies that interact with our environment and can be transferred and revised in different contexts. How does microlearning support deep learning? . Deep learning strategies .

Free L&D webinars for August 2019

Limestone Learning

Thursday, August 1, 2019, 9AM – 10AM PT: gomo Authoring: Authoring technology for Modern Learning Design Today’s modern learner demands specific requirements when it comes to skill development. During this session, you’ll learn what you can do to be successful in the virtual environment and avoid having everyone ask for a recording or a copy of the slides five minutes into your next virtual event. How different generations view blended learning and microlearning.

Free 60