Putting Trust First
AUGUST 30, 2016
What does this have to do with trust? My trust was shaken when I entered the door and spotted no less than three signs (two of which were stenciled on the door) about what I couldn’t do in the store. It was further eroded when I saw the condition of the produce; it was shattered with the attitude of the produce team. Eroding Trust. The trust from participant to facilitator has just evaporated. We’ve built the wrong trust platform.