Reflecting on the first half of 2009

Jay Cross

MacWorld : learning infrastructure and social network infrastructure are converging. Learning and social networks and customer communications and partner relations and marketing and sales aren’t islands. Some astute companies are exploring how a social learning community can remove barriers separating customer and corporation. Continued to get my social network act together: Flickr /jaycross. Del.icio.us /jaycross. The scope of the job of the CLO is mushrooming.