The individual or the organization: Identifying the root of employee underperformance

CLO Magazine

In order for managers to effectively address gaps in performance, they must start by asking four questions: Does my direct report have the information, abilities and attitude to be effective in their position? If yes, share your priorities and working style so they can better manage up.

Grow multicultural leaders with coaching, not just business English

CLO Magazine

Conflicting working styles across diverse teams. Here’s an example that achieved a firm’s dual goals: to better leverage senior staff by reducing their involvement in lower-level delegable work, and to boost advancement and promotion, especially at certain career levels.

Highlights From Day Two of the Spring 2011 Chief Learning Officer Magazine Symposium

CLO Magazine

He mentioned that strong leadership increases employee attitude by 10 percent and customer service by 4 percent on average. The late afternoon included a series of workshops and a CLO town hall. to be competitive with other countries, we have to bring our whole selves to work and embrace our differences. After that is a secondary level which includes religion, income, language, work style, education, work experience, relationship status, recreational habits and family.