Remove Attitudes Remove Communities of Practice Remove Effectiveness Remove KnowledgeNet
article thumbnail

Why Corporate Training is Broken And How to Fix It

Jay Cross

Person-to-person instruction is no longer cost-effective. Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? Training departments are mired in Industrial Age, top-down attitudes, and that’s not playing well with Network Era, customer-focused workers.