Manager's Role in Learning and Performance Improvement

The Performance Improvement Blog

What should be a manager’s role in employee learning? By “learning” I mean acquiring the knowledge, skills, attitudes, and beliefs that help individuals, teams, and whole organizations improve performance. One of the major barriers to learning is a culture that does not value learning. So back to the question: “What should be a manager’s role in employee learning?” The answer is that managers have an essential role.

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Why Your Training Strategy Probably Needs an Attitude Adjustment


If you’re taking on the paternal role for workplace training and notice that employees are more sullen teens than willing participants, you have a serious problem. Often, the issue with training initiatives isn’t only centered around the content, the delivery system, or even the strategy: It’s the attitude behind the training. If your organization is open to eLearning, but doesn’t take the time to adapt material to an eLearning approach, employee attitude stays the same.


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Learning culture

Ed App

Before we get into the what’s and how’s of a learning culture, you might want to know why you should even care. The real “treatment” is establishing not only a learning culture but a new culture of learning. What is a learning culture or cultures of learning?

On-boarding for a Job Role STACK


Similarly, I believe that every business role has a stack. A stack that has to be mastered by anybody looking to do that role. Every role demands certain core functional skills, that are essential for the employee to function in that job. Attitudes.

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Developing a Results Driven Curriculum

Roles are clear • Staff know who to turn. management role within a station. How to Segment an Audience One way to segment an audience is based on roles. Role-based perspectives. consider differences in individuals’ roles and how each role will relate to the.

How To Build a Learning Culture: You Asked, We Answered


Companies often struggle to establish a learning culture. It can mean adjusting people’s attitudes, day-to-day work life, and job descriptions. That’s why we sought to provide as many insightful perspectives as possible at Degreed VIEW: Creating a Learning Culture.

Are simulations changing the role for Learning & Development

Your Training Edge

One such method that is changing the role of learning and development to a great extent is simulation, which we would be discussing in this post. Simulation based learning and development is the way to enhance professionals’ skills, knowledge and attitudes, while protecting them from unnecessary risks. It provides a realistic estimation of the business temperament and develops interaction that enable participants to experience their role in developing outcomes.

ASTD Webcast on Manager's Role in Employee Learning and Performance Improvement

The Performance Improvement Blog

I did a webcast for the American Society for Training & Development (ASTD) on the topic of the manager’s role in employee learning and performance improvement. First, I defined learning in organizations as “acquiring and applying the knowledge, skills, attitudes, and beliefs that help individuals, teams, and whole organizations improve performance.”

Cultural success

Clark Quinn

The interesting bit was that there were two widely different cultures, and yet each was successful. Normally, we look at the elements of successful learning cultures as providing safety and reward for contributing, acceptance of diversity, and other dimensions. The other culture is similarly committed to quality, but the leader has a much different personality. Instead of warm and fuzzy, there’s much more attitude and edge.

L&D's Role in the VUCA World: Part 1

ID Reflections

Each area is critical today in building an organization and an organizational culture that will not only attract the best employees but will also provide them with the necessary platform to give their best. An organization may attract the best and then lose them due to an overly repressive culture, a hierarchical structure or a closed environment. Here, I will explore the role of L&D in the VUCA ( volatility , uncertainty , complexity and ambiguity ) world.

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7 Ways to Emphasize Respect and Build Culture While Working Remotely


Here are some common traits of a remote workforce where respect is prioritized: The company culture is based on trust: Employees are not constantly monitored for productivity. Why Fostering a Respectful Remote Work Culture Benefits Business.

The Key to an Ethical Company Culture: Learner-Centered Training

Interactive Services

Every company wants to have an ethical culture. But, while having an ethical culture is a competitive advantage, getting there – and staying there – can be challenging. Specific roles or departments.

Maintaining Your Company Culture During Stay-At-Home Mandates


The question has turned to how to maintain company culture when employees can’t get together and share the same physical space anymore. Let’s explore the many ways organizations can not only maintain company culture, but enhance it as well. This is why company culture is so important.

How an LMS Can Help Create a Thriving Workplace Culture

eThink Education

Why is a Good Workplace Culture I mportant? . If there’s one thing that most organizations can agree on, it’ s that a positive workplace culture is a key element for business success. Evaluating Your Company’s Current Culture.

What role will technology play with compliance training in a post-COVID world?

Mobile Coach

And what role can technology play in facilitating effective safety training? . How chatbots are being used to support safety: At Seimens, ZACH is being used to promote their Zero Harm culture. Spark BC Technical is using a chatbot to evaluate behavior change and attitudes toward safety.



Regardless of the role, at the heart of everything Keith does centers around problem solving. If re-skilling is the future of workplace learning and an integral part of the future of work, what would be the role of the learning leader in this scenario?

Becoming a learning enterprise is a culture-change journey

CLO Magazine

Yet top-down power relationships, decision-making and attitudes toward failure still exude “traditional enterprise.”. So what role do the learning leaders play? Becoming a learning enterprise is a culture-change journey. It is a pervasive capability and attitude of the business.

The Cultural Revolution

CLO Magazine

I believe the L&D function has a fiduciary obligation to the organization’s culture, its purpose and overarching future. The L&D profession has to become an instigator, a leader and a catalyst for culture change. The organization is in need of a culture change leader. Thus, the L&D department needs to shift its mandate and the CLO role has to become more than a learning leader. The role should be viewed as an equal report into the CEO.”.

Everyone is an SME

E-Learning Provocateur

When we view the concept of subject matter expertise through this lens, we realise our roles as learning professionals need to change: We need to stop deifying the few. We need to cultivate a participatory culture. The best technology in the world is useless in an organisation with inhibitive policies and attitudes. One of the recurring themes on my blog is a call for Subject Matter Experts (SMEs) to share their knowledge with the wider organisation.

The 4 pillars of an engaging organizational and learning culture


Turnover rates are rocketing as employees no longer think that holding down a job is important but prefer to often change roles, employers and even industries. Building strong, engaging workplace cultures that rely on collaboration and continuous learning is the only way of (at least partially) addressing the shift in generations. Hire those who fit into the culture, not into the job description. There is a lot of talk these days about how modern employees are very volatile.

The Role of Training in the Wider Productivity Puzzle


They are eager to learn and have a curious, open attitude towards learning and development. How does this evidence of a lack of focus on training tally with its key role in increasing productivity? Left Guest Posts eLearning culture; elearning eLearning Initatives WorkforceSkills have a major bearing on workforce productivity – especially in developed economies where the majority of employees are knowledge workers.

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The importance of a Knowledge Sharing Culture

Growth Engineering

We’ll also see how the learning and development community is innovating to combat this trend and pave the way for a more collaborative culture. This could be attributed to the sense of insecurity created by the 2008 financial crisis, but Tom Turner, president of , thinks it has more to do with a shift in management culture. Because of this, a culture of performance where everyone understands the expectations and is held accountable for performing to them is key.”

3 Essentials for Nurturing a Positive Compliance Culture

Interactive Services

According to a recent Deloitte study , 94-per cent of executives and 80-per cent of employees believe that corporate culture is important. Within a workplace culture, employees share assumptions, attitudes, beliefs and values. Companies with a strong culture of compliance perform better, retain staff longer, and elevate their brand every single day. That’s why integrity should be at the heart of your culture and your brand.

What is social learning (and how to adopt it)


People learn by observing the behavior of others, their attitudes, and the outcomes of their behaviors. Reinforcement plays a significant role in learning but is not entirely responsible for it. Learning Culture Magazine Learning technology solutions lms

Everyone is an SME

E-Learning Provocateur

When we view the concept of subject matter expertise through this lens, we realise our roles as learning professionals need to change: We need to stop deifying the few. We need to cultivate a participatory culture. The best technology in the world is useless in an organisation with inhibitive policies and attitudes. One of the recurring themes on my blog is a call for Subject Matter Experts (SMEs) to share their knowledge with the wider organisation.



Bob has been an active and influential leader in the learning and training industry for over 30 years and is renowned worldwide for his pioneering role in new approaches to learning. Second is building a learning culture. BOB MOSHER - CRYSTAL BALLING WITH LEARNNOVATORS.

This Is What I Believe About Learning in Organizations

The Performance Improvement Blog

Manager’s Role is People. The biggest barrier to learning in organizations are the beliefs and attitudes of managers and leaders. The most important role of a manager (and leader) is the learning and development of its employees. . It’s the Culture. Learning is not the result of a program; it is ingrained in the culture of an organization. A learning culture is expressed in the assumptions, values, environment, and behaviors of the organization.

7 Ways to Create a Coaching Culture

CLO Magazine

I magine your organization with a culture of coaching, where every interaction is an opportunity to learn, gain insight and increase performance. Extending the coaching role beyond the managerial level can lighten the burden on those who are already overwhelmed, and equip others to step up. As you start to make coaching everyone’s business, it won’t just be an activity that occurs in scheduled sessions but a culture that pervades organizational life. By Gregg Thompson.

Is Your Sexual Harassment Training Designed to Drive a Culture of Change?

Interactive Services

“Many of us want to be heard, very few of us want to be identified, but all of us want this culture to change.” At a newly created Committee on Culture, Montgomery told state lawmakers how a “code of silence” operated at the Oregon State Capitol building, and described a longstanding culture of sexual harassment. What this often leads to, however, is training that may technically meet the mandated requirements but that does little to affect the workplace culture.

Is automation enhancing or harming your employee experience?

CLO Magazine

Those are the moments when you want to establish a connection with a real person who has an understanding of the company culture and practices. Create a cohesive culture, fight off the competition and retain your best . And that’s where culture ambassadors come in.

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The Dos and Don’ts of Creating a Learning and Development Culture

The Training by Nelle Blog | Corporate Training and Consulting

Creating a culture of learning and development is one of the best things you can do for your organization. Understanding Learning Cultures Learning cultures are one of the most important aspects of your organization. What does your learning culture look like?

Ethics in the Workplace: 3 Ways to Build and Maintain An Ethical Workplace Culture

CommLab India

Working with a Positive Attitude : Being pleasant and polite, and take on difficult tasks with a cheerful attitude. Role Models: If your employees have a role model in you, it would be easier for them to adhere to the company’s code of conduct and ethics.

Bridge the Women and Leadership Gap With Mentors, Training

Absorb LMS

When seeking to increase the number of women in senior roles, it’s helpful to start with a look at hard numbers—how many women your organization employs, their roles and promotion histories and their pay relative to professional peers. Companies that foster a culture of learning often encourage entry-level employees to seek training beyond what is required in their current roles. Corporate culture plays a role. Best Practices Culture management

Cultivate a Culture of Customer Service

CLO Magazine

Training was key to drive a companywide culture that strives to deliver flawless execution on time, the first time, every time. To do that, everyone in the region needed to learn new skills, attitudes and behaviors. To do that, the training program had to provide the necessary teaching and skills to cultivate an organizational culture where everyone in every job feels a sense of ownership for customer success.

Learning to Lead in the Time of Disruption

The Performance Improvement Blog

This extends to all employees, who are being asked to flex in their roles and handle more and more responsibility. Leadership today is less about learning a specific set of skills and more about an attitude that embraces the challenges that come from disruption. Leadership Leadership Development Learning Culture Management Organization Culture Organizational Learning Training

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The Stay Conversation: It’s How to Retain Top Talent


They listen, answer questions, and strive to share the vision of a new future together – where each employee plays an important role in the company’s success. . That information will provide a backdrop for bringing each person’s role and responsibilities into alignment with company priorities.

50 Ways to Lever Learning

The Performance Improvement Blog

In a learning culture , formal training is just one of many methods used to facilitate employee learning. In a learning culture, we start with the performance goal and then select the mix of methods that will help employees acquire and retain the knowledge, skills, attitudes, and beliefs they need in order to achieve those goals. Roleplay – people (usually two or three) acting out roles to learn about themselves and others by putting themselves in somebody else’s shoes.

Resources to develop leadership in the post-COVID-19 era

CLO Magazine

They argued that this can be enhanced by the crucial role of decentralized structures in facilitating the exchange of ideas and the implementation of more innovative solutions based on stipulating the power of decision-making at all levels of the organization. Corporate culture.

How to Be the Best Place to Work (for the Things that Matter Most)


Once you are, it will be easier to recruit, develop and retain the kinds of employees that thrive in your workplace culture and drive success in your organization. Do you value diversity of cultures? Does your Culture Reflect the “Best” of your Organization? But for those areas where companies shine, it’s usually palpable in the workplace culture. Innovative cultures are usually collaborative, intense and results-oriented. Is yours a learning culture?

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Performance Management at Deloitte

The Performance Improvement Blog

This conversation, as I have written in a previous post , is an essential aspect of any leader’s role. However, it still requires rating by managers who are affected by their own attitudes and biases. Coaching Employee Engagement Evaluation Leadership Learning Culture Teamwork Buckingham check-ins Deloitte feedback leader learning management performance rating