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Reflecting on the first half of 2009

Jay Cross

MacWorld : learning infrastructure and social network infrastructure are converging. Any remaining training staff will become mentors, coaches and facilitators who work on improving core business processes, strengthening relationships with customers and cutting costs. Workplace learning is morphing from blocks of training followed by working to a merger of work and learning: they are becoming the same thing. Del.icio.us /jaycross. eLearning.