CLO Magazine

AUGUST 24, 2013

The framework for learning evaluation and measurement embraced by most in the industry starts with Kirkpatrick. The framework for learning evaluation and measurement embraced by most in the industry starts with Kirkpatrick. The most important indicator of value, Kirkpatrick said, is return on expectations, or ROE.

Phillips 65

Phillips Kirkpatrick Ratio ROI 65

Obsidian Learning

OCTOBER 30, 2015

The Kirkpatrick four levels of training evaluation. Kirkpatrick and Kirkpatrick (2006) compare it to measuring customer satisfaction and note that when learners are satisfied with training, they are more motivated to learn. Determination of Return On Investment , or ROI. Quality Control (QC). See Level 4 Evaluation example.).

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Kirkpatrick Effectiveness Course Evalution 40

Obsidian Learning

MAY 10, 2016

Return on investment (ROI) is a quantification of the relation between the benefits of a program and its costs [benefit-cost ratio (BCR)]. In the L&D world, we are all familiar with Kirkpatrick’s Four Levels of Evaluation. The Phillips ROI Methodology took this model a step further, adding the ROI calculation as a fifth level.

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ROI Evalution Benefits Blended Learning 40