Best practices on measuring the impact of organizational learning

Matrix

Learning measurement is one of those topics that constantly seems to need revisiting. Much of the corporate learning has moved online – even something as personal as one on one coaching is often done via some communication app between individuals situated in different geographical areas.

This Is What I Believe About Learning in Organizations

The Performance Improvement Blog

The Purpose of Business is Learning. But none of this is possible without learning. At its core, any high performing organization is about learning; continually using new information to become smarter, better, and more effective. Training Is Not Learning.

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Active and Passive Learning in Organizations

The Performance Improvement Blog

Many of the typical methods of learning in the workplace make the learner a passive recipient of knowledge and skills. Jane Hart has provided us with an excellent list of “passive” ways in which people learn in their workplaces.

Manager's Role in Learning and Performance Improvement

The Performance Improvement Blog

What should be a manager’s role in employee learning? In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Learning isn’t in addition to a manager’s job; it IS a manager’s job.

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Barriers to Learning in Organizations

The Performance Improvement Blog

However, barriers to this learning are common in organizations. Limited resources – learning is not given adequate funding and support, e.g., staff are not given resources to experiment with new ideas before risking large scale implementation.

Elearning Adoption in Organisations 3: Stages of Diffusion

The E-Learning Curve

Rogers, peoples' attitude to a new technology is a key element in its diffusion. Continue Reading → The post Elearning Adoption in Organisations 3: Stages of Diffusion appeared first on E-Learning Curve Blog. According to Everett M.

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Personal Learning Networks: For Ongoing Learning in a Connected World

ID Reflections

I have recently joined the open section of #MSLOC 430 - a graduate course in the Master''s Program in Learning and Organizational Change at Northwestern University. Here''s a list of related posts on learning in a networked world. A PLN is an enabler of such learning.

Learn From Success or Learn From Failure: You Decide

The Performance Improvement Blog

We learn more from studying successes than we do from studying failure. Humans have a strong tendency to gravitate to things-gone-wrong when the best course of action often is to learn from things-gone-right. However, there is a time to learn from failure.

A Year of “The Performance Improvement Blog” in Review

The Performance Improvement Blog

The topics ranged from creating a learning culture to increasing employee engagement to improving organizational communication to evaluating executive coaching, and more. It’s time to do a little year-end reflecting on my blog posts from 2012.

7 Characteristics Of A Digital Mindset

Learnnovators

Having a digital mindset is the ability to grasp this spectrum of impact of the Network Era, and the capabilities and attitudes required to face it with equanimity. This in turn makes it difficult for them to be learning agile or to adjust to a rapidly changing and ambiguous world.

The Great Training Robbery Continues

The Performance Improvement Blog

Then the training must be followed up with more learning on-the-job. Rob Brinkerhoff and I wrote about the shortcomings of training in our 1994 book, The Learning Alliance , which was based on the research and experience of others who came before us.

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Continuous Workplace Learning

The Performance Improvement Blog

I might quibble with Jane Hart’s assertion that continuous learning is a new role for learning and development professionals. Workers don’t need a course schedule ; they need to continually acquire new knowledge, new skills, and new attitudes.

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Learning to Lead in the Time of Disruption

The Performance Improvement Blog

Organizations must be learning constantly to ensure survival. Everyone needs to continually learn fast, learn collaboratively, and learn flexibly. Leadership Leadership Development Learning Culture Management Organization Culture Organizational Learning Training

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“Digital Mindset”: What Is It All About?

Learnnovators

“Digital mindset” seems to have become another buzzword–rather buzz-phrase to be grammatically precise–whenever the conversation (online or offline) veers toward social business, social learning, collaboration, and other 21st Century phenomenon in general.

7 Strategies to Facilitate “Working Out Loud”

Learnnovators

Community members learn together, share feedback, take onus of building the domain. Talented coders and developers come together to learn, share and co-create. The organizational hive mind gets captured, context is built and conversation takes place.

The Future of Work and Learning

The Performance Improvement Blog

It’s fun but risky to speculate about the future of work and learning. Lifelong learning – Workers need to be learning continually because of a world that is constantly changing. New technologies and new consumer attitudes make these kinds of endeavors possible.

Imagining Workplaces of Tomorrow: Managing Minds

The Performance Improvement Blog

Imagine a company in which: Continuous learning, and learning fast, is key, even in the face of unprecedented change: managing tremendous amounts of information, creating new products and processes in response to global competition, using new apps to be more efficient and effective, and responding to the learning preferences of a multigenerational, diverse workforce. Employees are hired because they are excited about learning and improving themselves.

Imagining Workplaces of Tomorrow: Managing Minds

The Performance Improvement Blog

Imagine a company in which: Continuous learning, and learning fast, is key, even in the face of unprecedented change: managing tremendous amounts of information, creating new products and processes in response to global competition, using new apps to be more efficient and effective, and responding to the learning preferences of a multigenerational, diverse workforce. Employees are hired because they are excited about learning and improving themselves.

Design Thinking Culture Change in IBM

The Performance Improvement Blog

The need for creating and sustaining a learning culture in organizations is critical given the rise of digital technology, the rapid pace of change, the complexities of globalization, and the growing development demands of a diverse workforce.

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Integrating Social Learning In The Workplace

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. The catch is that “social learning” cannot just be implemented or enforced. For social learning to thrive (i.e.,

Games To Gamification

Learnnovators

Then, as man evolved to the agrarian stage, around 12,000 years ago, he learned to domesticate a few animals and, alongside, grow crops. So we know that game based learning and gamification are not new. All these activities can be turned to games to learn physics or any related subject.

The Unexamined Leadership Program is Not Worth Doing

The Performance Improvement Blog

I’m talking about a systematic, evidence-based look at why it was done, what was done, how it was done, what happened as a result, how it can be improved, and what the organization learned from the process. I would add: Reinforcement of learning.

How to Manage Temporary Employees

The Performance Improvement Blog

And if they are customer-facing, then they are shaping customer attitudes toward the company. When they go elsewhere, they take the goodwill and learning with them which is good for the community and good for the reputation of the organization.

ASTD Webcast on Manager's Role in Employee Learning and Performance Improvement

The Performance Improvement Blog

I did a webcast for the American Society for Training & Development (ASTD) on the topic of the manager’s role in employee learning and performance improvement. First, I defined learning in organizations as “acquiring and applying the knowledge, skills, attitudes, and beliefs that help individuals, teams, and whole organizations improve performance.” Supporting learning is not in addition to a manager’s job; it IS a manager’s job.

50 Ways to Lever Learning

The Performance Improvement Blog

In a learning culture , formal training is just one of many methods used to facilitate employee learning. Instructor-centered class (fact to face) – traditional classroom in which instructor controls the content and learning process. (My apologies to Paul Simon.).

Why Evaluate Executive Coaching

The Performance Improvement Blog

Surveys are helpful for knowing the extent of coaching and the general attitude of employees toward coaching. What did the executive learn? Evaluation of coaching is also important to do because it reinforces client learning.

Re-thinking Learning and Performance from a Business Standpoint

ID Reflections

Yesterday, I wrote a post on Learning vs. Performance – the Dichotomy. It was more of a theoretical exposition on why learning doesn’t necessarily translate into performance, and delved into some of the psychological and behavioral aspects of the same. Why is it that learning and training don’t translate into performance? In today’s post, I have tried to analyze the learning – performance dichotomy from a more practical standpoint.

How to Use Feedback From Employee Surveys to Change Organizations

The Performance Improvement Blog

You name it, somebody is trying to measure it: employee satisfaction, employee engagement,   organizational pulse, leadership, attitudes toward a recent change, etc. What will be changed that will improve the work environment and increase organizational success?

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Clive Shepherd – Crystal Balling with Learnnovators

Learnnovators

ABOUT CLIVE SHEPHERD (Founding Director – The More Than Blended Learning Company): Clive Shepherd is a consultant learning technologist. He works with a broad range of public and private sector organisations internationally, helping them to build capability in the application of new media to learning, and to transform workplace learning through the effective integration of formal, informal, on-demand and experiential learning.

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Employee Surveys: How is as Important as What

The Performance Improvement Blog

And it means their attitudes and opinions are used in decision-making. A survey can be a very useful tool for assessing employee opinions and attitudes, as well as building employee engagement, but only if it is designed, administered, and followed-up in a professional way.

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What do we know and how do we know it?

The Performance Improvement Blog

Surveys say that only 30% of employees are engaged in their work, 54% of employees are likely to look for a different job as the economy improves, and 96% of CEOs believe their companies should be doing more to measure the business impact of learning and development programs. Every day it seems, a new measure of employee attitudes and behavior is reported in the press.     Tags: Evaluation Organizational Learning evaluation learning measurement research

2015 - Year of the Learning Culture

The Performance Improvement Blog

The theme that cuts across most of my blog posts from last year is creating and sustaining a learning culture in organizations. As a way of review, I’ve selected five blog posts about a learning culture from 2015 that have the most interest for readers.

E-Learning Adoption in Organizations 3: Stages of Diffusion

The E-Learning Curve

Rogers, people’s attitude toward a new technology is a key element in its diffusion. The E-learning Curve blog shares thought-provoking commentary and practical knowledge for e-learning professionals. Tags: organizational learning diffusion of innovation innovation elearning adoption learning strategy organizational development According to Everett M. Roger’s Innovation Decision Process theory asserts that innovation diffusion is a process.

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Origins of “eLearning”

Jay Cross

The meme of learning was replacing training. Learning is whatever gets past their personal firewalls (AKA skulls) and lodges in the brain. I can learn something; you can’t learn me something. e + learning.

X Marks the Spot: What Lies Under the ‘X’ in LXP?

Learning Pool

There is a degree of uncertainty about what we should call the learning experience platform. And does the lack of agreement signal a deeper unease about the concept of ‘a learning experience’ ? And yet more and more people are talking about learning experiences.

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