November 1, 2018
Can’t save sound changes in Captivate 2019
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(8)
November 1, 2018
Can’t save sound changes in Captivate 2019
Newbie 1 posts
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(8)

I recorded a demonstration video. But when I try to make changes on the audio, by captivate of Audition and save it, it does’t save so I loose all the changes and can’t make any. Is it a new bug? I did’nt have this issue with the version 2017.

8 Comments
2020-03-12 19:58:32
2020-03-12 19:58:32

Captivate is the worst piece of software I have EVER been forced to use. Waiting for Lieve to show up and defend it in snotty, broken English.

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(1)
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angstboydev
's comment
2020-03-13 08:25:42
2020-03-13 08:25:42
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angstboydev
's comment

Lockdown for….

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2019-03-20 13:28:22
2019-03-20 13:28:22

Having same problem – the proposed fix works but it takes a lot of clicks

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2019-03-07 17:34:55
2019-03-07 17:34:55

Having same problem. Screen recording was done by a coworker, then sent to me.  I cannot save changes to the audio.

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(1)
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dalek60903645
's comment
2019-03-08 15:53:31
2019-03-08 15:53:31
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dalek60903645
's comment

Will repeat the question that was never answered: are you talking about a Video Demo or a Software simulation in Demo Mode? Big difference.

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2018-11-26 21:01:30
2018-11-26 21:01:30

I have had similar issues with Captivate 2019.  Adobe Rep told me to make sure I had my preference setting saving my project to my computer and not a network or external drive.  But it did not fix my problem.  So I have found that it takes several steps to get your changes on your clip.

Make your changes.(It saves as a (Clip) file in the Library) and save
I rename it to make it easier to find later.
Export it to a file folder
Delete the existing audio file from your video.
Right click on the video and Import audio from your folder.

I have tried dropping and dragging them to the video (has not worked).

Hopefully, someone has an easier fix but this is my current process.

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2018-11-02 08:40:06
2018-11-02 08:40:06

Are you talking about a Video Demo project or about a software simulation project?

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(1)
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Lieve Weymeis
's comment
2019-03-19 21:44:28
2019-03-19 21:44:28
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Lieve Weymeis
's comment

Video Demo

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