Remove Authoring Tools Remove Communities of Practice Remove Knowledge Work Remove Trust
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Thriving in the Net-Work Era

Jay Cross

Here are some practical examples for learning professionals: PROBE: Prototype; Field test; Accept Life in Beta; Welcome small failures. RESPOND: Support the work; Connect people; Share experiences; Develop tools. So what models will work for our complex environments? Inverting the Pyramid. A New Model for Training.

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Not Your Father’s ROI

Jay Cross

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. An overarching caveat here: Strategist and practitioner Stuart Henshall said trust is critical. Intangibles.

ROI 66