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10 Customer Service Coaching Tools

Ed App

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. SCORM-compliant authoring tool .

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Best eBook Software: Tools to Create Your Digital Bestseller

Kitaboo

eBook software is an integral application or digital tool that helps in the creation, formatting, and distribution of eBooks. It is used by content creators, authors, and publishers to design, edit, read, and publish electronic books in various formats. 3 Best eBook Software of 2024 KITABOO Canva Ulysses III.

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Learning Pool claims ‘Best eLearning Authoring Tools’ 2022 Badge

Learning Pool

Learning Pool, providers of one of the most feature-rich learning suites on the market, and the leading eLearning solutions provider are thrilled to have made the 2022 list for ‘Best eLearning Authoring Tools ’ by eLearning Industry. . Customer support. Customer Experience. Software features. Software innovation.

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10 Customer Service Training Topics

Ed App

Identifying the most important customer service training topics is a crucial step in developing your employees, and ensuring that they are fully equipped with relevant information and vital skills in representing the business with your customers. Check out these customer service training topics you shouldn’t miss out on. .

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10 SCORM Authoring Tools

Ed App

SCORM authoring tools allow you to easily craft interactive courses that can be uploaded and managed on any SCORM compliant LMS. Nowadays, there are tons of these tools available online, each with its own distinct features and perks. SCORM Authoring Tool #1 – EdApp. SCORM Authoring Tool #2 – dominKnow.

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Boost Employee Performance with Employee Training Software

Appsembler

That’s where employee training software streamlines and enhances training processes, resulting in improved employee performance and overall organizational growth. In this article, we will explore the benefits of employee training software and delve into the key features that make it a must-have tool for modern businesses.

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10 Tools for Training Managers

Ed App

By investing in tools for training managers, you’re able to streamline the process of administering and managing training programs, and equally ensure that the training approach is effective for the learners. . Keep reading to discover the tool that perfectly aligns with your objectives and the needs of your learners. .