13 Call Center Conferences That Will Captivate You in 2019–2020
MARCH 1, 2019
There are plenty of sessions focused on AI and social media, but you’ll get call-center-specific options, too. You’ll also get expert perspectives from companies like Zoho, Freshdesk, and SAP. CX Strategy and Emerging Trends. Speakers from Trello, Slack, Guru, Lucid Software, Freshworks, Crazy Egg, and Microsoft will be sharing their tips on improving customer experience. Evaluating and Buying Tech Tools for CS & CX Teams.