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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. Now, you might be wondering, “Wait, isn’t sales supposed to be the job of the sales team?” Various methods emerged in later years, each with unique strengths.

Behavior 221
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Leaders need to address bad employee behavior

KnowledgeCity

Corporate leaders and managers have plenty to focus on, but negative workplace behavioral issues may be the most critical issue to address. Disruptive behavior can negatively affect and disengage employees. When other employees are near these types of behavior, they can mirror it. What issues are we seeing?

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Learning Challenges for the Insurance Business in the New Normal

Infopro Learning

The last year had seen some extraordinary business shifts that were not expected for a very long time. While the insurance business was already undergoing a lot of significant changes before the pandemic, the novel Coronavirus added to the challenges that were underway. Improved Tech Fluency. Bolstering Cyber Security.

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SMEs Shouldn’t Write Branching Scenarios (And What To Do Instead)

Experiencing eLearning

I genuinely don’t think it’s a subject matter expert’s job to write a full branching scenario. Being an instructional designer isn’t their job–that’s your role in the process. But asking your SMEs to write branching scenarios is basically outsourcing your job to them. That’s OK though!

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Moving from check box compliance training to targeted behavior change

Elucidat

Hear how he’s refocusing compliance training on behavior. Find out how to target your business’ risks with integrated compliance training. Here are some top tips from Jason: Make behavior change your goal: Compliance shouldn’t just happen to check a box. Make your goal behavior change and help people do the right thing.

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The Power of Customized Training: Managed Learning Services Solutions for Addressing Specific Business Challenges in a Shifting Economy

Infopro Learning

Businesses are constantly adjusting to new market conditions, from consumer behavior shifts to supply chain interruptions. However, the one-size-fits-all approach to training is no longer effective, businesses require customized training solutions that address their specific challenges.

Services 221