CLO Magazine

MAY 6, 2021

Where creating a culture of openness, collaboration and high performance is a priority, we cannot turn a blind eye to uncivil behavior. In my case, after I had done all I could to maintain my health through diet, sleep and exercise, I had to let go of the “I alone can fix this” mindset. We should be clear about standards for civility.

Culture 98

Culture Companies Behavior Trust 98

CLO Magazine

DECEMBER 2, 2020

We have been part of teams that came together rapidly, agreed on a common understanding of next steps (though it took challenging conversations to come to agreement), executed flawlessly and then disbanded and moved on to other initiatives. Once small behaviors or habits begin to accumulate, they build on each other. How do we do that?

Performance Support 116

Performance Support Performance Agile Diversity Training 116

CLO Magazine

NOVEMBER 2, 2021

Although we want this content to drive understanding and behavioral changes for all employees, the profession is not diverse. The optics for the career conversion funnel to leadership roles do not look good and raise the question — what criteria are being measured and valued when it comes to leadership positions in the L&D field?

Diversity Training 115

Diversity Training Leadership Behavior Google 115

CLO Magazine

AUGUST 28, 2023

You may have any number of outcomes, but it’s generally important to complete the mapping exercise separately for each outcome that you have documented. Behaviors: Which actions must each role undertake or cease undertaking to obtain the outcome. These behaviors are required for victory in most cooperative board games.

Behavior 41

Behavior Player Analysis Games 41

CLO Magazine

AUGUST 12, 2019

In this podcast recorded live in front of an audience at the House of Blues in Dallas, the chief learning officer of Children’s Health shares how to navigate centralization conversations with executives, tips to overcome organizational skepticism and how important it is to focus on getting the right people on the learning team. Justin: Yes.

CLO 36

CLO Podcasts Podcaster Podcasting 36

CLO Magazine

AUGUST 10, 2021

These same individuals can have similar conversations with their direct reports. One of our guest speakers completed this exercise for all the managers in her area and can share the experience and answer questions. The LPI is a robust instrument that captures observable behaviors.

Case Study 99

Case Study Study Program Design 99

CLO Magazine

NOVEMBER 10, 2020

An engaging virtual learning experience can comprise shorter interventions that are either synchronous or asynchronous: live sessions, group exercises, quizzes, group discussions, learner competitions through gamification, individual assignments and peer-to-peer coaching. Changing behaviors is an ongoing journey, not an event.

Corporate Learning 84

Corporate Learning Virtual Classroom Virtual World Asynchronous 84

Experiencing eLearning

JUNE 21, 2022

This makes sense, as DEI (diversity, equity, and inclusion) is both a popular topic for a lot of training right now, and a topic that often involves nuanced conversations. In the CLO article “ Can you teach diversity and inclusion? This is more likely if the training is mandatory or used as a punishment for poor behavior.

Diversity Training 422

Diversity Training Harassment Training Training Train 422

CLO Magazine

OCTOBER 10, 2018

Companies can even change their culture by influencing behavior. VR training currently fits into one of three models: skills-based, knowledge-based and behavioral. There she can access an entire catalog of case studies, animated scenarios and interactive exercises that bring her up to speed. VR Training and Development Today.

Simulations 75

Simulations Off-shore Case Study Virtual World 75

CLO Magazine

MAY 16, 2017

Without the right kind of culture in place — where employees embrace difference, senior leaders model inclusive behaviors and value the innovation and market accessibility that diversity can provide, and promote diverse thinking and risk-taking so people don’t have to hide their mistakes — diversity and inclusion training will not work.

Diversity Training 76

Diversity Training Teach Kaplan Authoring Tools 76

CLO Magazine

APRIL 15, 2021

Chief Learning Officer sat down for a conversation with Lisa Doyle, learning strategist and advisor, and faculty member for the CLO Accelerator program. Department of Veterans Affairs Acquisition Academy, where she was awarded CLO of the Year in 2011. CLO: How did you first become interested in learning and development?

CLO 75

CLO Consulting Metrics Coaching 75

CLO Magazine

OCTOBER 27, 2020

Too often, a strategic conversation about learning becomes a tactical discussion about programs and capabilities. This is our attempt to begin a global conversation about reinventing what learning does for the organization. We suspect that most Chief Learning Officer readers will agree with this statement, too. Three needed shifts.

Job 99

Job Strategy Develop Metrics 99

CLO Magazine

JANUARY 25, 2021

During Woolsey’s own tenure, and due to his leadership, DAU continued in its excellence journey and was repeatedly recognized and ranked in the top 10 by Chief Learning Officer’s LearningElite awards, culminating in its recognition as CLO’s Organization of the Year in 2018. appeared first on Chief Learning Officer - CLO Media.

Platform 84

Platform Virtual World Metrics Classroom 84

CLO Magazine

JUNE 18, 2019

Environment refers to how the center itself is designed to promote positive learning behaviors like reflecting on what you’ve learned and networking with colleagues. Ninety percent of participants agreed the program helped enable richer client conversations. Company size: 40,974. Location: United States.

Classroom 36

Classroom Metrics Simulations Agile 36

CLO Magazine

JANUARY 5, 2018

People who show personal responsibility are likely to engage in proactive behaviors and persist in the face of adversity. People who can effectively initiate and manage difficult conversations elevate their influence and are more productive. Research shows that ambitious but specific goals are powerful drivers of behavior.

Change 80

Change Brain Performance Support Activities 80

CLO Magazine

OCTOBER 29, 2012

As we design or select learning programs, these and other intensity dimensions are chosen; yet, the learning field rarely has an open, honest conversation about intensity and behavioral and instructional assumptions. Elliott Masie is the chairman and CLO of The Masie Center’s Learning Consortium.

Compliance Training 79

Compliance Training Masie Taxonomy Learning 79

CLO Magazine

JANUARY 3, 2018

As chief learning officers and professionals responsible for human resource development, this is the behavior we want to elicit from all employees: high levels of proficiency in tasks while also ensuring care in follow through with others while accomplishing said tasks. Behavioral change is hard. Behavioral change is hard.

Skills 75

Skills Authoring Tools Engineering Behavior 75

CLO Magazine

JULY 13, 2013

Ratings were the center of many annual review conversations, and whether a rating was good or bad, it drove everything, said Jane Takushi, Expedia’s senior manager of global performance and engagement. Managers also were urged to stop using adjectives to describe desired behaviors, such as “be proactive,” Takushi said.

Performance Support 63

Performance Support Performance Module Behavior 63

CLO Magazine

APRIL 6, 2017

But only in roughly the past decade have conversations on how the brain learns appeared in talent management circles. Sitting down to learn, getting information into learners’ memory and then applying that information in practice, ultimately changes behavior. That’s a very important thing that exercises our brain.”.

Brain 73

Brain Learning Coaching Research 73

CLO Magazine

JUNE 8, 2018

A moderator leads the exercises and conversation and carries a stopwatch as they run through seven or eight scenarios per day. Mutchnick stressed that the drills are not a test or a “gotcha exercise” but, rather, a conversation, so he can approach policy and procedure with the help of the employees.

Activities 71

Activities SkillSoft Compliance Training Security 71

CLO Magazine

DECEMBER 15, 2013

Participants receive five one-hour coaching sessions where they converse one-on-one over the phone with a certified external coach. “We use coaching as a method to drive a change in behavior,” he said. American Red Cross’ Sack said the nonprofit brought in a coach to work on the team dynamic for its entire C-suite.

Coaching 42

Coaching Picture Director Leadership 42

CLO Magazine

MARCH 13, 2013

“… In this way, social media is like an ongoing team-building exercise. When C-suite members join that conversation, they become more in touch with their employees, and only then can they use those channels to drive internal engagement.”

Suite 63

Suite Social Authoring Tools Social Networks 63

CLO Magazine

MARCH 1, 2013

For some time, the efficacy and utility of authentic leadership, emotional intelligence and other similar skill sets in the workplace have been considered secondary, soft skill conversations. Karen Gardner, executive director of training and organizational development for technical services company ManTech International Corp.,

Leadership 80

Leadership Develop Authoring Tools Social Networks 80

CLO Magazine

FEBRUARY 8, 2013

The evaluations examined the leaders’ behaviors in several business simulations addressing interconnected business and people issues. Sample exercises within the simulations included prioritizing an overflowing inbox, dealing with an underperforming business area, reacting to an angry customer and coaching a direct report.

Ninth House 77

Ninth House PDI Leadership Simulations 77

CLO Magazine

AUGUST 28, 2019

” So when you look at that and we used to see it in the CLO sample. Mike: We used to ask CLOs year over year what are you investing in? We get into that in this conversation as well as a lot more. I know you’re going to enjoy this conversation so let’s get learning. Audience Applause. We have a dollar.

Strategy 54

Strategy Podcasts Podcaster Podcasting 54

CLO Magazine

FEBRUARY 26, 2020

CLOs can help define and state clear inclusive leadership expectations for organization leaders. They can further hold leaders accountable for demonstrating these expectations by measuring leaders’ demonstration of inclusive behaviors over time, along with tying their impact directly to performance and total rewards.

Diversity Training 95

Diversity Training Organization Leadership Cognitive 95

CLO Magazine

NOVEMBER 13, 2019

And that means we don’t have the right ecosystem in place to enable and track the behavior and mindset shifts needed to achieve our employees’ performance goals and execute on our business strategy. Exercise discipline when assigning an importance index. The assessment can range from simple to complex.

Learning Strategy 85

Learning Strategy Adoption Adopt Digital 85

CLO Magazine

OCTOBER 8, 2018

This malady afflicts leaders of all levels, but it’s especially pernicious at the more senior levels of any organization, since it’s the behaviors of senior leaders, for better or worse, that determines the organization’s culture. It should be directed toward pragmatic solutions and productive behavioral change. Championing the Effort.

Help 83

Help Create Leadership Coaching 83

CLO Magazine

APRIL 30, 2019

In 2009, she joined Fierce Conversations as an account executive/marketing lead, and as of November 2018, she was running the leadership development and training company that focuses on helping clients have effective conversations. The post Searching for a Higher Purpose appeared first on Chief Learning Officer - CLO Media.

Search 59

Search Leadership Survey Skills 59

CLO Magazine

OCTOBER 2, 2019

D&I efforts have now become some kind of PR exercise, she said. D&I training for the workplace is an ongoing topic of conversation surrounding a decades-old problem in corporate America. Conversations need to go beyond the HR office, because they affect “every person, at every level, every day.”.

Diversity Training 62

Diversity Training Culture Engineering Association LMS 62

CLO Magazine

JUNE 28, 2021

Through a mix of assessments, one-on-one coaching conversations and microlearning opportunities, these platforms empower employees hungry for development to unlock their own personal and professional growth. In the two months they’ve piloted the program, they’ve matched close to 1,300 people and enabled 2,100 hours of conversation. .

Culture 105

Culture Diversity Training Synchronous Asynchronous 105

Elucidat

SEPTEMBER 3, 2019

Prior to working as a consultant, Jon was CLO of Discover , managing a team of over 200 to build the skills of a workforce of over 17,000 people. In most call centers, the customer behavior after that customer interaction is measured. So, you can tie the customer’s behavior to the employee, both pre- and post-learning experience. . [

Kaplan 40

Kaplan Organization Skills xapi 40

CLO Magazine

JULY 26, 2016

How do I have a performance conversation with someone I view as a friend? The trend toward authentic leadership can skew which behaviors are right for managers and lead to too much openness and a lack of appropriateness. For others it’s a colleague dominating a conversation. How do I balance being liked with being respected?

Management 32

Management Trust Performance Support Social Media 32

CLO Magazine

DECEMBER 6, 2012

This behavior is improper; in this case, the system won since it put a major barrier in the watchman’s way by making it unnecessarily difficult to comply. A great coach engages direct reports by changing/reframing the coaching conversation from perceived cause and solution to a solution-neutral, inquiry-based conversational model.

Coaching 77

Coaching Performance Sales Predictions 77

CLO Magazine

MARCH 30, 2017

As educators groom and develop leaders, it is important to depoliticize learning conversations. House advocated cultivating leadership behaviors that produce results and show effective leadership in different cultures and settings. Dorfman, Mary Sully de Luque and Robert J.

Leadership 32

Leadership Blended Learning Effectiveness Blended 32

CLO Magazine

FEBRUARY 12, 2014

Instead, Bregman advocates management and communication training that teaches “how to have real conversations with real people,” with “courage, empathy and assertiveness.” ” Peter Bregman, CEO of Bregman Partners Inc., The benchmark for the service industry was 59 percent.

Diversity Training 70

Diversity Training Cognitive Training Train 70