From higher ed to PepsiCo CLO

CLO Magazine

It was like doing HR for faculty,” Nagler says. Knowing which faculty excelled in which topics and who had the case studies and business perspective to inspire an executive audience helped her thrive in the role. “I She wasn’t bogged down in the old ways of doing things,” he says.

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Do You Know How to Create an Actionable Learning Strategy?

CLO Magazine

For another, when they do review and/or develop learning strategies, those strategies don’t always mesh well with business priorities. Organizations where the CLO reports to the CEO are more likely to help the business to increase employee productivity, but few CLOs report directly to the CEO. Further, CLOs need to know how learning drives business-centric concerns like revenue and market penetration.


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Closing the Skills Gap with AI, VR, D&I, and Jazz


Closing the skills gap is an urgent issue. That’s just one of many insights shared during the Future Workplace CLO Leadership Summit on October 10-11, 2019 at Infor’s New York City headquarters. But why the urgency and what can we do about it? jobs are unfilled as of last June and the skills gap widened over the past year. Today, IBM leaders now point to behavioral skills as the most critical for the workforce. Bring on the skills gap.

What does corporate social responsibility look like in a post-pandemic era?

CLO Magazine

In order to do that, organizational practice has to change. For the past few years, there has been a lot of talk about the skills gap and the need for new ways of thinking about how to best utilize resources to address it. appeared first on Chief Learning Officer - CLO Media.

Skills aren’t soft or hard — they’re durable or perishable

CLO Magazine

Do they enable horizontal or vertical movement of talent within the organization? A learning and talent-development professional, for example, possesses a key durable skill: breaking down complex ideas and behaviors to communicate them to others. This approach has created managers who know how to navigate a performance management platform or follow employment law, but ultimately lack the empathy to keep employees engaged and productive.

Get on board with reverse mentoring

CLO Magazine

Reverse mentoring is the same concept but often featuring a younger employee imparting know-how and improved methods to an older, perhaps more workplace-experienced worker. It acknowledges that you can have gaps in skills on both sides and helps motivate the younger as well as more experienced employees to push out of their comfort zone. These differences add value to how we do our work, communicate and collaborate and can ultimately enhance performance.

Cammy Beans Learning Visions: Building Measurement into Our Training-Development Process

Learning Visions

Guest speaker today is Roy Pollock, CLO of Fort Hill Company. What will participants do different and better? Wills Learning Landscape Learning Intervention (Learner Learns) Performance Situation (Learner Retrieves/Learner Responds/Learner Applies Learning Outcomes (Learner Fulfillment, Learning Results) Usually do Level 1 eval as during Learning Intervention During Performance Situation -- Learner Applies -- could delay the L1 smile sheet. Fewer doing Level 3 and 4.

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When it comes to their own development, CLOs are too often MIA

CLO Magazine

Do as I say, not as I do. And when you’re dealing with someone, let’s say for example your 8-year-old son, who treats seeking out inconsistencies in your behavior like a full-time, salaried position with sweet benefits, it’s even more so. The CLO Accelerator is a next-?generation

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Committee work as intentional professional development and learning

CLO Magazine

As a matter of fact, there is real opportunity for tangible professional development through committee work, but how do we ensure it really occurs? When these are synthesized and integrated with what one already knows and applied in new contexts, professional growth occurs.

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Year In Review - 2017

The Performance Improvement Blog

As I usually do at this time of year, I’ve selected five blog posts from the past year that seem to have had the most interest from readers. In that kind of culture, trainers (under the direction of a CLO) drive learning…Whereas in a learning culture, responsibility for learning resides with each employee, each team, and each manager. Closing the Skills Gap by Improving Corporate Culture – July 20, 2017.

3 ways to overcome coaching resistance in an employee who needs it

CLO Magazine

Framing this to your employee as an investment in them — rather than as a chance to “correct” problematic behaviors or attitudes — will help the employee also view this as an opportunity for growth.

6 competencies leaders need to develop right now

CLO Magazine

As we all know, right now, years are happening in weeks: The pandemic has accelerated the shift away from physical stores to digital shopping by about five years. What may be out there that I don’t know about … that’s what I worry about the most.

Developing the next generation of physician leaders

CLO Magazine

Although the common vernacular may use the words “manager” and “leader” interchangeably, there is often a distinction between the skills and displayed behaviors of the two. In his article “What Leaders Really Do,” John P.

Broken or just bruised? Why traditional executive education is struggling, and how the right program can help

CLO Magazine

And, when your best hope is to “learn by doing,” a classroom isn’t an ideal place to spend the majority of your time. Less theorizing, more doing . But, you know, the real kind. Pop quiz, business leaders: Which of the following statements is inconsistent with the rest?

What does the future hold for AI-enabled coaching?

CLO Magazine

AI-enabled coaching aims to do essentially the same thing, though it comes with its own set of benefits and challenges. Where are the gaps, and what part of that comes from people? We know the more a person practices, the better, whether it’s a soft skill or some other skill.”.

Shattering the way L&D thinks about measurement

CLO Magazine

We know who completed the training, how long they took and what they clicked along the way. They don’t just know that you consumed an ad. Did they know that driving past a billboard caused you to buy a new breakfast cereal? Do you need to enable organizationwide reskilling?

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Putting Into Practice What We Preach

CLO Magazine

Simply put, are we really doing what we say? Essentially, their work affirms that espoused theory is the belief one’s intended behavior is based on, while theory-in-use is the actual action employed. Since there is potential for incongruence between one’s espoused theory and theory-in-use, raising one’s self-awareness to bridge this potential gap is key to efficacy and self-correction. Next, take the actual behavior that an organization embodies.

3 Employee-Centric Best Practices

CLO Magazine

Before determining business goals, ask yourself: What do employees need to learn to have the most impact? The challenge is how to identify knowledge and skills gaps to know where to start when crafting a personalized learning journey that is relevant and timely. This requires assessing baseline knowledge and behaviors through technology such as mobile microlearning, which can pinpoint areas for managers to provide personalized coaching support.

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To Improve Learning, Don’t Be Afraid of Failure

CLO Magazine

CLO : What is the learning economy? How do learning leaders fit into it? When we look at today’s world the challenge is that what we know right now is not going to get us where we need to go. I love the Satya Nadella quote, the Microsoft CEO, saying “The learn-it-all is going to do better than the know-it-all.” I think part of the CLO’s role is making sure that individuals see the need to prioritize learning.

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How to Get Your Chief Learning Officer to Buy-In For Training Ideas

Designing Digitally

Your employee training programs should be diligently designed to help employees, teams, and departments enhance mastery of behaviors, skills, and competencies which would later contribute towards realization of those goals. Title: Identify and Bridge Performance Gaps Description: Before you aim for needs analysis, it is prudent to conduct a thorough performance-gap analysis. Do sales rep need better negotiation skills, or perhaps better phone skills?

The 7 Trends Reshaping Talent Development

CLO Magazine

Tried and true ways of doing business are being rapidly upended by new technologies, new competitors and sky-high customer expectations. What you can do: Proactively identify the competencies first-time leaders need to succeed in your company and your market sector. What you can do: Help your team build its change endurance. What you can do: Help leaders at all levels to harness the power of technology and data to propel your business forward.

Virtual reality and augmented reality: overhyped or new industry standard?

CLO Magazine

When you hear the words “virtual reality,” do you feel like you’re in a sci-fi film? But do you? We know that classroom and e-learning modules only account for 10 percent of learning. VR promises to do just that via a simulated environment. How do companies use AR now?

5 moves that actually increase diversity, equity and inclusion

CLO Magazine

We’re sharing five things you can do that can help reduce bias and discrimination in your workplace. In addition, it’s smart to keep track of counterproductive work behaviors. Yet when Buffer made the salaries of every employee public, it did nothing to change the gender-wage gap.

10 Ways Experiential Learning Creates Long-Term Performance Impact

CLO Magazine

Doing, versus listening, has power. Learning is then translated back into daily choices made in the business world, thereby increasing performance through a change in behavior. Every CLO should be aware of these 10 benefits of experiential learning: It’s personal. Behavior change happens when individuals take ownership for the decisions they make and the consequences that follow. It leverages fun to encourage behavior change.

How to Build a Business Case for Workforce Readiness Technology


As a CLO, VP, or training director, you know this kind of insight is essential to remain competitive. Second, they can understand how individuals and teams engage with learning content to drive behavior change across the organization.

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Grow multicultural leaders with coaching, not just business English

CLO Magazine

In a recent survey conducted by Wiley Education Services and Future Workplace,“Closing the Skills Gap 2019,” fewer than half of the 600 surveyed HR leaders reported spending $500 or more to upskill individual employees.

The AGES Model can help learning stick

CLO Magazine

They are optimized to earn high ratings from participants during end-of-course assessments with little regard to how much they actually improve performance or change behavior. The reality is that program participation, course completion and net promoter scores are not necessarily indicative of behavior change. Luckily, neuroscientists actually know a great deal about how to make new learning stick. Most corporate learning programs are designed to be popular.

Navigating the Waters of Digital Adoption Through Data

CLO Magazine

Ensure learning initiatives align with the desired behavior change and offer multidimensional, multigenerational options. Knowing this data, learning leaders can develop a customized plan to provide learning options during lunch hours, with a curriculum that speaks to marketing-specific use-cases for collaboration using the application. There cannot be a large gap between the technology rollout and the application of learning the technology.

The Learning & Development Podcast: The Impact Of COVID-19 On L&D with Sukh Pabial


Before we get into it, if you’re enjoying this podcast, please do give us a five-star rating on your podcast app of choice, which will help others to find us. What did you have to do differently as a result of the impact of COVID-19? Oh, you know me.

Master the art of change management

CLO Magazine

My friend Tony Robbins often says that “doing what you’ve always done will get you what you’ve always gotten.” For organizations, doing what you’ve always done will only put you further behind. Smart organizations know to invest in change management initiatives.

A look at skills assessments, bias and stereotypes

CLO Magazine

We do an awful lot of stereotyping,” Buckingham said. The strength assessments that I’ve made are obviously trying to do the opposite of that.”. Some people say, ‘Who cares if people do different jobs and if you can see the divisions by gender?’

Transitioning to a Data Driven Learning Department

CLO Magazine

So why do we let the group responsible for improving the value of our most important asset get by without any accountability for results? How do we let them get by without being able to demonstrate and quantify the impact of improving the knowledge and performance of our people? It’s hard to get better not knowing if the changes are improving results. The post Transitioning to a Data Driven Learning Department appeared first on Chief Learning Officer - CLO Media.

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Dive In

CLO Magazine

Deloitte’s “High-Impact Leadership” report shows that these result in a widening capability gap for building great leaders, with weak cross-industry leadership pipelines. Leadership coach and author Marshall Goldsmith said, “Many of our leadership programs are based on the faulty assumption that if we show people what to do, they can automatically do it.” However, there is a difference between knowing what good leadership looks like and being able to do it.

Maneuver Mentoring Obstacles

CLO Magazine

Talented individuals, particularly women, often do not put themselves into a “mentoring mindset” because of a number of attitudinal barriers. Those seeking corporate advancement need to do more than simply do a great job in their department — they need to be able to decode organizational dynamics. For example, high-potential candidates often misconstrue how they are perceived by others in their organization, and mentors can help to close this perception gap.

The Power of Peers

CLO Magazine

You are telling us what we already know and use in my section,” she said. Everyone is doing their best to survive despite their ever-growing responsibilities, longer work hours and increasing stress. “We So, keep it to yourself and do the best you can.”. They keep what they know to themselves. “My Even though your employees may have been to college does not mean that they know how to learn. So, how do I start learning from others and with others?”

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Learning at Large Ep4: Decentralizing L&D to support a successful learning culture


We talked about how to demonstrate business value early on to control groups, identifying the right business problems to solve, knowing when to push back the role of a learning team, and how to decentralize learning and development to support a more scalable learning culture. And, you know, an organization is now a much more fluid term than it used to be. How deep do you go to make that effective? And it’s not about actually affecting some sort of behavior rethink.

Creating learning experiences that don’t suck

CLO Magazine

Instead, prioritize learning objectives and be willing to do less in the name of excellence. The learner needs to exit the learning engagement with a memorable experience that reminds them of resources, strongly imprints a personal understanding of what they need to do differently and leaves an indelible memory of what can happen if they do or don’t follow up. Experiential methodologies also are excellent at catching leadership styles and behaviors in action.

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