Accidental CLO, Intentional Learning

CLO Magazine

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. ” About four years ago, Jackson moved into his current role as CLO of consumer and community banking. As CLO, Jackson is responsible for strategy and execution of the learning approach and delivery across the enterprise. Photo by David Lubarsky.

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Do You Need a CCO and CLO?

The Performance Improvement Blog

Should your organization have a CCO and CLO? Hebert writes: …as soon as you codify, quantify and assign responsibility to something it ceases to be everyone’s responsibility…Culture is a defined as a set of shared values, behaviors, norms. I agree with Hebert and I have similar concerns with having a CLO (Chief Learning Officer). Don’t put all the emphasis on a course catalogue and don’t hire a CLO. Leadership for culture and learning should come from CEOs.

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Leadership development is creating a dilemma

CLO Magazine

These shifts create a need for most organizations to change, which demands more and better leadership development. The result is a record amount of investment in leadership development — more than $200 billion globally. Leadership descriptions come in all sizes, shapes and designs.

Behavioral Intelligence: The Missing Link and Next Frontier In L&D

CLO Magazine

These include training focused on understanding harassment and unconscious bias, as well as training focused on effective communication, leadership and collaboration. Behavioral Intelligence: The Missing Link. What is missing, or more accurately is misunderstood and poorly trained in corporate L&D, is behavioral intelligence. Behavioral intelligence refers to one’s ability to affect their environment through overt behavior.

Practical leadership development principles for a COVID-19 world

CLO Magazine

You may or may not have the ability to invest in leadership development right now, yet your organization needs effective leaders to stay competitive in this season of volatility. Why have traditional leadership development programs failed? Develop leadership by doing leadership.

Deploy brain-friendly leadership models in your organization

CLO Magazine

How does your organization define what “good” leadership looks like? Too often, there is a lack of alignment around an organization’s leadership model , a specific set of phrases that is designed to guide leadership behavior across a particular organization.

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Mind over matter: leadership mindsets and actions to drive results

CLO Magazine

Leadership happens in the nuanced shifts that occur first in the leader’s mind. If we can bring a different attitude to our role as a leader, if we can shift our mindset, we can impact our behaviors. And our behaviors, in turn, can alter our attitude long-term.

Effective Leadership is Transformational

CLO Magazine

Effective leadership is a transformational journey made up of four “spheres of influence.” These are self leadership, one-on-one leadership, team leadership and organizational leadership. The bull’s-eye in the middle — self leadership — is the heart of the four spheres. It comes first because effective leadership starts on the inside. The key to successful one-on-one leadership is the ability to develop a trusting relationship with another person.

How Leadership Training Must Change in a WFH World

CLO Magazine

Today’s dramatic shift toward an increasingly remote workforce — due in major part to COVID-19 — has extraordinary implications for the leadership training and coaching industries. As a result, there’s a need to change the ways people access leadership coaching and training. Over the past three months, the increase in remote workers has exposed many underlying problems in traditional coaching and leadership training methods. The reality is leadership training needs to evolve.

CLO Q&A: Leaders Need to Be Psychiatrists

CLO Magazine

and KPMG, Kennedy sat down with Chief Learning Officer at the CLO Breakfast Club event in New York in May to share his perspective on the role of the learning executive, his career path and the keys to effective leadership. For more on Kennedy’s talk along with highlights from the full event series, visit the CLO Breakfast Club library. You said much of leadership development is helping leaders become mini-psychiatrists.

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Creating a Culture of Servant Leadership

CLO Magazine

Servant leadership is all about enriching the lives of others, building better organizations and ultimately creating a world that is more caring and equitable. It is specifically good for business to practice servant leadership within your organization. Seven Pillars of Servant Leadership” by James W. Creating a culture of servant leadership requires certain behaviors and actions.

Investment in leadership development continues to be critically important

CLO Magazine

The truth is that the topic might not be new, but investment in leadership development continues to be critically important — and the need to spread the word persists. Organizational success is driven by strong leadership, and companies that invest in leadership training consistently appear on most-admired and best-of lists. And yet, some companies still need to be convinced that leadership development relates directly to organizational success.

The Evolution of Leadership Skills: Don’t Become Extinct

CLO Magazine

Leadership and management practices are evolving in today’s workplace. Leadership is no longer finding effective results through the command-and-control approach to executing a company’s strategy. Upgrade Traditional Leadership Skills. Flex Your Leadership Style.

The Power of Learning-Focused Leadership

CLO Magazine

The nature of change in careers and organizations justifies the need to continually learn, but even without this need the value of learning-focused leadership exists. Recent research published in a Harvard Business Review article, “Good Leaders Are Good Learners,” found that leaders who were in “learning mode” developed better leadership skills than their peers not in learning mode. Learning-focused leadership is not a leadership style.

Kraft Heinz CLO Pamay Bassey is reimagining corporate learning with laughter and passion

CLO Magazine

Ekpedeme “Pamay” Bassey, CLO of The Kraft Heinz Co., Now, after coming on board as CLO for Kraft Heinz in Chicago last December, Bassey is reimagining the company’s approach to corporate learning. Organized into different academies, Ownerversity has lessons in exercising functional skills, such as sales and marketing, as well as academies on leadership and methodology training for its entire global workforce.

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5 steps to better-informed leadership development decisions

CLO Magazine

A strong leadership pipeline is critical to the success of any organization. Here are 5 steps to get you started and help you use predictive analytics to make better-informed decisions about leadership. Pull together any available data on your culture, employee engagement, leadership behaviors and practices. Leadership assessment data shows your leaders aren’t great at managing poor performers, and you suspect that might be the issue.

Leadership Styles: One Size Does Not Fit All

CLO Magazine

When high performers move into leadership roles, one of the first choices they need to make is what kind of leader they want to be — and there are a lot of options to choose from. Others will lean toward transactional leadership, where delivering results is the measure of success. The truth is all leadership styles can be good choices — in the right situation. Leadership is much more complicated than that.”. Situational Leadership.

Collaboration, Integration and Leadership at Nationwide

CLO Magazine

And I think last, what makes us elite is the level of leadership sponsorship for the work. The NSuite consisted of several modules: Nspire and Nspired Leadership (focused on company culture and values and One Nationwide behaviors), Ncharge (focused on managing change), Nvision (focused on leaning into new opportunities), Nvite (focused on collaborating), and Nclude (focused on conscious inclusion). Tags: LearningElite , CLO LearningElite Awards , Nationwide.

3 Guidelines to Consider as a CLO

Training Industry

On the other, how do we actually impact behavior in a complex, diverse global environment? The goal is to inculcate an organizational culture, set of leadership principles, ethical standards, diversity and inclusion values, or strategic direction. Sharon Sloane, president and CEO of WILL Interactive, has 30 years designing leading-edge instructional systems for behavior modification and performance improvement. When discussing training, the debate rages.

It’s not about the ‘what.’ It’s about the ‘how’ and the ‘feel.’

CLO Magazine

As any employee or manager will attest to, and as an extensive body of research supports, good leadership attracts and retains talent, which can lead to greater productivity and increased profits. What does this mean to folks seeking a solution for leadership development?

Leadership Development Pushes Past Comfort

CLO Magazine

Leadership expert Lorraine Grubbs said a company CEO she worked with on the book “Beyond the Executive Comfort Zone” was certain of this when he approached her for leadership develop help for his team. But in order to accelerate the company’s growth and explore new opportunities, these senior leaders would have to change their mindsets and adopt some new behaviors, Grubbs said. Leadership Development comfort zone executives leadership development next generation leadership

There’s an Alternative to Leadership Development

CLO Magazine

Worse, most leadership development programs turn out to be ineffective and expensive. These programs provide little focus on the social, interpersonal and strategic aspects of leadership, and what’s learned is often difficult to apply. Details from “Action Learning and Leadership Development,” a research study on how action learning develops leaders were published in April. It’s often easy for team members to practice their leadership skills thanks to real-time feedback.

How can you remain profitable post-COVID-19? Invest in your workforce, particularly leaders

CLO Magazine

Behavioral Economic Theory. Behavioral economic theory demonstrates several non-pecuniary ways companies can increase intrinsic motivation and organizational commitment among their employees, which could help avoid being deflected to a less profitable equilibrium.

A Quick Survey Can Produce Long-lasting Leadership Results

CLO Magazine

Leadership development is a long-term strategic business imperative. Yet, very few organizations actually evaluate the value of leadership development initiatives. It is up to learning leaders to set expectations for leadership development programs, and to establish a system for evaluating leadership development efforts that may not produce hard data, but will generate enough information to determine whether programs are making a difference or not.

CLO Podcast: Stephanie Speights of Children’s Health on Centralizing Learning

CLO Magazine

Since this episode was recorded, Stephanie took on the CLO role at Parkland Hospital and Health System, one of the largest health systems in Dallas. Plus, co-host Justin Lombardo talks about the three things to look for in a new CLO role and why he thinks centralization is the way to go for the modern learning function. She just landed a new gig, it’s still in Dallas, as senior vice president, talent management and development and CLO at Parkland Hospital and Health System.

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Evidence Is Essential in Leadership Development

CLO Magazine

Provide proof that leadership development programs have an impact. You have been selected for our leadership development track. Do organizations know: • If leadership development programs really build better leaders? • What leadership or management behaviors the programs are more effective at changing? Leadership development programs are often more like induction programs. They bring the emerging leader into the leadership tribe.

Developing the next generation of physician leaders

CLO Magazine

As the face of the health care industry continues to change, there is an overriding need for leaders who possess both clinical expertise and substantial leadership abilities. Regardless of the concepts that will or won’t affect us even a few years from now, one thing is certain: The degree of leadership complexity and knowledge will need to increase substantially over time. Leadership used to be about getting results, regardless of the way they were obtained.

A Neuroscience Framework for Evaluating the Effectiveness of L&D Solutions

CLO Magazine

The ideal learning and development solution speeds initial learning, enhances long-term retention and builds strong behavioral repertoires. A more accurate distinction is between fact-based knowledge, which includes learning facts and figures such as rules and regulations, definitions of harassment, or the details of some product line, and behavior-based skills, which include leadership skills such as communication, collaboration and effective listening.

How to select candidates for executive coaching in your company

CLO Magazine

It’s a question leadership and talent development professionals as well as HR departments struggle with every year, as familiarity with coaching grows among new generations of managers and executives, and as the tangible benefits of coaching increasingly have been validated across multiple industries and in countless functional areas of focus. An engagement with a senior executive might last six to 12 months (or longer) and begin with a pre-engagement leadership assessment (e.g.,

Work, culture and COVID-19

CLO Magazine

This is an example of our belief in predicting the behavior of others, which then allows us to trust in their safe behavior. They won’t understand the resistance to strict behavioral limits that evolves in an individualistic culture like the U.S.

2 communication pitfalls (and how to avoid them)

CLO Magazine

In the words of American church figure and author Bill Hybels, “Many leadership problems are driven by low self-awareness.”. The Center for Creative Leadership Development suggests a simple framework for leadership development that consists of assessment, challenge and support.

There and Back Again: A Journey of Learning

CLO Magazine

Leadership at the $13.5 As such, expectations are high when it comes to the corporate capabilities and leadership strengths needed to deliver against the 2020 vision that includes growing its workforce. Nobody sat down and said here’s your journey to CLO.”. Lately, she’s been on a behavior economics kick to better understand what drives decision-making and change. Homepage Top Story - Left Column Performance Management CLO Ecolab leadership development

Putting Into Practice What We Preach

CLO Magazine

In the practice of leadership and among firms there have been many books and much talk about various leadership styles, including authentic, collaborative or even inspirational leadership to name a few. All these make sense and have value as frameworks to define and develop one’s leadership approach, so I am going to introduce a simple and practical way that I think about leadership. Next, take the actual behavior that an organization embodies.

Five Practices to Build Emotionally Intelligent Leaders

CLO Magazine

Emotional intelligence, or EQ, the capability of individuals to identify and manage their own emotions as well as recognize those of others, has been identified as a strong indicator and predictor of effective leadership. Individuals do not have to be in leadership roles to be leaders.

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Stepping Up to the ROI Challenge

CLO Magazine

In his 2017 Chief Learning Officer article, “The Business Case for Leadership Development,” William C. And the authors of an October 2016 article in Harvard Business Review referred to leadership development programs as the “great training robbery.”. Jack J.

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At Accenture, Truly Human Learning Pays Off

CLO Magazine

In 2014, Accenture also won the CLO LearningElite award, when they had 305,000 employees and $30 billion in revenue. Accenture Global Learning Lead Allison Horn said the firm’s leadership and culture of learning — “time away to learn and learning all the time” — have been key to that success. Learning Delivery Strategy accenture LearningElite CLO LearningElite AwardsTags: accenture , LearningElite , CLO LearningElite Awards.

Emotional intelligence is a critical skill for development

CLO Magazine

He is the CEO and founder of GuruMaker, a team of executive coaches and leadership development experts with a unique blend of experience in business, acting and psychology. According to Monarth, “Emotional intelligence is the ability to both recognize your own emotions [and] understand your own emotions, and the impact they have on your thinking, on your behavior, as well as how your emotions impact the thinking and behaviors of others, the feelings of others.”