CLO Magazine

MARCH 19, 2018

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. Individuals should not necessarily be focused on a set of jobs as opposed to a set of skill sets and attributes needed to perform effectively.”

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CLO Metrics Association Learning Management System Photo 68

CLO Magazine

APRIL 12, 2023

The classic performance appraisal process has always been a much-debated system. Following a request to review to “fix” the performance management system, the head of a United Nations agency commented to us, “Our employees don’t like our performance management process, our managers hate it and our executives won’t support it.”

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Performance Support Performance Management Business 78

CLO Magazine

DECEMBER 27, 2016

In my first job, I was earning a bit more than Belichick did in his, but the common thread was our love of teaching, coaching and a desire to create an environment where the students could put their best effort forward to reach higher levels of performance. I feel fortunate to have both purposely and accidently found the CLO role.

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CLO Education Coaching Roles 69

CLO Magazine

FEBRUARY 20, 2019

Behavioral Intelligence: The Missing Link. What is missing, or more accurately is misunderstood and poorly trained in corporate L&D, is behavioral intelligence. Behavioral intelligence refers to one’s ability to affect their environment through overt behavior.

Behavior 86

Behavior Cognitive Harassment Training Brain 86

CLO Magazine

DECEMBER 2, 2020

Once small behaviors or habits begin to accumulate, they build on each other. Likewise, once leaders focus their attention on increasing psychological safety in small ways, the accumulation of those small behaviors across teams can lead to transformational changes at the organizational level. How do we do that?

Performance Support 116

Performance Support Performance Agile Diversity Training 116

Roundtable Learning

OCTOBER 22, 2021

We are thrilled to have worked on this CLO award-winning project with Lincoln Financial Group,” said Rose Robertson, Roundtable Learning’s Director of Learning Solutions. “The ingenuity and dedication of these individuals over the past 12-18 months has proven how influential a learning strategy can be to the performance of a workforce.

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CLO Blended Learning Diversity Training Learning 40

Degreed

MARCH 10, 2022

To give your people the development they seek, and to create real business value for your organization, it makes sense to embrace a performance enablement strategy. You can enable performance by connecting what your people learn to ongoing, real-time and internal experiential learning opportunities in which they can explore new types of work.

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Performance Support Performance Management Help 52

CLO Magazine

NOVEMBER 12, 2023

Many struggle to cope, let alone lead effectively, eroding confidence and trust in leadership and performance. Realizes that reactive, short-term decision-making can and often does impair future performance. Doing so can shift the trajectory of future performance and increase value creation for all stakeholders.

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Leadership Organization CLO Scanning 98

CLO Magazine

JULY 12, 2017

and KPMG, Kennedy sat down with Chief Learning Officer at the CLO Breakfast Club event in New York in May to share his perspective on the role of the learning executive, his career path and the keys to effective leadership. CLO: How prepared are leaders to think of themselves in that way? A veteran of Tiffany & Co.

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CLO Leadership Library Attention 54

CLO Magazine

SEPTEMBER 11, 2019

Ekpedeme “Pamay” Bassey, CLO of The Kraft Heinz Co., Now, after coming on board as CLO for Kraft Heinz in Chicago last December, Bassey is reimagining the company’s approach to corporate learning. One of Bassey’s areas of focus as the company’s CLO is developing the framework for new academies in Ownerversity.

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CLO Corporate Learning Blended Learning Diversity Training 60

CLO Magazine

MAY 8, 2017

Learning is then translated back into daily choices made in the business world, thereby increasing performance through a change in behavior. Every CLO should be aware of these 10 benefits of experiential learning: It’s personal. It leverages fun to encourage behavior change. It builds conviction to change.

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Performance Create Simulations Behavior 71

CLO Magazine

SEPTEMBER 18, 2020

They used a combination of “hard” performance metrics and “soft” evaluations by leaders, executives and team members to measure effectiveness and found eight attributes that contribute to it. Even at a highly technical, engineering-heavy company like Google, this feel of security was key to the best-performing teams. Methodology.

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Enterprise Teams Management IM 106

Training Orchestra

JANUARY 9, 2024

The title of Chief Learning Officer (CLO) may not be as widely known as other C-suite members, but its importance is perhaps more significant now than ever before. While the CLO acronym had been used previously for other roles, Kerr’s title was the first of its kind. Several behaviors and traits make for a truly great CLO.

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Blended Learning Compliance Training Management CLO 52

CLO Magazine

JULY 19, 2023

Research also correlates empathetic leadership with higher employee job satisfaction, performance and innovation. Self-management is your ability to use awareness of your emotions to stay flexible and positively direct your behavior. Bradberry’s research shows that 90 percent of top performers are high in emotional intelligence.

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Leadership Trust Behavior Performance Support 79

CLO Magazine

MARCH 23, 2017

We don’t expect surgeons or athletes or musicians to learn what they need to know simply by memorizing information; they have to practice so they’re ready to perform. As workplaces rapidly change, it’s up to learning leaders to teach employees the new habits, skills and behaviors they need to thrive personally and professionally.

Behavior 68

Behavior Change Diversity Training Grovo 68

CLO Magazine

NOVEMBER 14, 2023

With the destination clarified, we can identify the specific behavior or knowledge gap. What behaviors are you hoping to change, and how will you know it has worked? The post Measuring the impact of learning – the elephant in the room appeared first on Chief Learning Officer - CLO Media. Why is it important now?

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Sales Behavior Trust Expertise 89

CLO Magazine

SEPTEMBER 29, 2023

Most successful organizations know that a motivating environment, an inclusive and empowering culture and continuous opportunities for growth and development are elements that today’s high performers are looking for. The right attitude and behavior on this step pave the way for step two. This is done through self leadership.

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Trust Training Train Behavior 102

CLO Magazine

JULY 1, 2021

Two years ago, if someone asked you how performance would be impacted if people started working from home, what would you have said? He found working from home led to a 13 percent boost in performance, which is roughly getting six days of output for five days of work and a decrease in attrition by 50 percent.

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Management Gartner Develop Atlassian 110

CLO Magazine

JUNE 24, 2021

Before we dig into non-formal learning measurements, let’s look briefly at the benefits of designing non-formal learning assets, including lower talent development (TD) staffing needs, increased employee learning, increased knowledge retention and improved workplace performance. Next, design a tool to measure for the desired behavior.

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Blended Learning Learning Objects Forum Behavior 116

CLO Magazine

DECEMBER 8, 2017

The major cause of poor corporate leadership development is its partial approach, an inability to get to the root cause due to a lack of knowledge of the whole human structure of psychometrics, behavior or technology. Others might need more specific learning or behavioral interventions. Use the right formula in people analytics.

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Performance Support Teams Performance Leadership 67

Learnnovators

MAY 23, 2021

ABOUT BOB MOSHER: Bob Mosher is a senior partner, and the Chief Learning Evangelist, at APPLY Synergies , a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet The 5 Moments of Learning Need.

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Performance Support Authoring Tools Masie Compliance Training 321

CLO Magazine

MAY 26, 2023

1: Leadership is a partnership In our 1969 book, “Management of Organizational Behavior,” Paul Hersey and I presented a situational approach to leadership, which our company now calls SLII ®. Managers would evaluate someone’s performance, reprimand them, demand improvement and disappear until it happened again. Principle no.

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Leadership Behavior Trust Report 101

CLO Magazine

FEBRUARY 29, 2024

The integration of AI applications in corporate learning is not just a trend but a strategic move toward enhancing employee skills, knowledge retention and overall performance. Through the utilization of AI analytics, organizations can monitor and assess employee progress and performance metrics in real time.

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Simulations Diversity Training Develop Metrics 55

CLO Magazine

MAY 25, 2021

These descriptions are not behavior-based or fact-based. We actually have no idea what any of these descriptions really mean and we can’t tell from these types of descriptions if there is a behavior that requires a development action. Once the actual behaviors are identified, then development.

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Metrics Diversity Training Behavior Leadership 110

CLO Magazine

DECEMBER 5, 2022

It’s about behavior change, and that’s the tough part — the thing that keeps business leaders awake at night. Behaviors that lead to a growth mindset, where there is an openness to new ideas and an ability to collaborate with colleagues with diverse minds and backgrounds so the best ideas and solutions to problems can be uncovered.

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Skills Diversity Training SAP Behavior 95

CLO Magazine

AUGUST 26, 2021

What is not so obvious is that the demand for training transfer — the turning of learning into job performance — varies from very heavy, to little or none. 6, for instance, the simple availability of such training meets the business need, and if the training is not designed to have any impact on job performance, it is no big deal.

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Sexual Harassment Training Harassment Training Diversity Training Blended Learning 112

CLO Magazine

JULY 8, 2021

Coaching engagements typically take place throughout several months and gradual behavior change can be hard to monitor, much less attribute to the coaching intervention. Level Three, “Behavior,” evaluates whether participants were affected by the learning and if they’re applying new knowledge and skills.

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Coaching Kirkpatrick Management Leadership 108

CLO Magazine

FEBRUARY 5, 2020

They also have behavioral skills of leadership — or the “how” — leading with strong communication that shows empathy and respect for others in most interactions, including those that are challenging (e.g., performance evaluations or during conflict resolution). In fact, “overthinking it” hinders behavioral skills learning.

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Cognitive Behavior Leadership vendor 95

CLO Magazine

JULY 7, 2016

If the learning and development function was a 400-meter run, its impact would barely make it down the first straightaway, said Gary Wise, workforce capability architect at Human Performance Outfitters, LLC. To sustain workforce capabilities, CLOs need to shift how they view and deliver learning and development.

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Alternatives Performance Comparison CLO 59

CLO Magazine

NOVEMBER 10, 2021

A few examples: An analysis of actual performance evaluations found that more than 75 percent of women’s evaluations contained critical comments about their personalities versus 2 percent of men’s. Expectations of “feminine” behavior in the workplace. Unequal access for women to sponsors, mentors and other corporate influencers.

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Mentoring Coaching Attitudes CLO 98

CLO Magazine

MARCH 16, 2021

Even some award-winning training programs are missing the critical element that will ensure program success and demonstrate organizational value: Level 3 data connecting on-the-job performance to program results. Define critical behaviors. Even when people know what they are supposed to do, many factors influence their behavior.

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Analytics Kirkpatrick Training Train 106

CLO Magazine

JULY 20, 2021

For most professionals, performance management evokes thoughts of feedback, weekly check-in’s, annual reviews and key performance indicators that measure productivity, efficiency and ability. Performance management is more than feedback and coaching. Find the root cause.

Organization 89

Organization Performance Support Attitudes Metrics 89

CLO Magazine

OCTOBER 26, 2023

This alone can have devastating effects on decision-making, ethical behavior and culture cornerstones like psychological safety. While high-performing executive teams meet weekly, some may need the training time to actively implement the tools and decide on action plans.

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Leadership Training Train Cornerstone 98

CLO Magazine

JUNE 13, 2023

Some organizations connect coaching and/or mentoring to the “develops others” competency, the use of which might at least be captured in performance reviews. Coaching is often used to describe what others might think of as basic performance management. appeared first on Chief Learning Officer - CLO Media.

Mentoring 83

Mentoring Coaching Management Help 83

CLO Magazine

NOVEMBER 1, 2021

This article presents organizational learner presence theory as an amalgamation of andragogy, social presence theory, organizational citizenship behavior and impression management. It discusses the intersectionality of these theoretical underpinnings and implications for understanding organizational learners’ training participation behaviors.

Learner 95

Learner Management Theory Pedagogy 95

CLO Magazine

DECEMBER 10, 2020

It is possible for learning functions to benchmark well and to perform poorly. Benchmarking can effectively measure facets of learning operations and finances, but it is much less effective at creating meaningful comparisons between the impact and performance shifts that occur. We know which side we’d like to be standing on.

Corporate Learning 113

Corporate Learning Comparison Metrics Behavior 113

CLO Magazine

OCTOBER 19, 2021

It involves self-reflection and inner dialogue that allows continuous checking of one’s thoughts, feelings, and behaviors. Self-coaching allows one to model acceptable behaviors. C onsequence — The impact — emotional, cognitive and behavioral, that our beliefs have on us. GOAL – What do you want to achieve?

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Coaching Help Cognitive Behavior 84