The Performance Improvement Blog

MAY 10, 2012

Should your organization have a CCO and CLO? Hebert writes: …as soon as you codify, quantify and assign responsibility to something it ceases to be everyone’s responsibility…Culture is a defined as a set of shared values, behaviors, norms. I agree with Hebert and I have similar concerns with having a CLO (Chief Learning Officer).

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CLO Culture Performance Support Leadership 170

CLO Magazine

MARCH 19, 2018

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. ” About four years ago, Jackson moved into his current role as CLO of consumer and community banking. Photo by David Lubarsky.

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CLO Metrics Association Learning Management System Photo 68

CLO Magazine

SEPTEMBER 21, 2016

A lot of chief learning officers and college administrators spend time answering two questions to help people excel professionally or to embrace a new educational construct: If you can learn something online, then why provide instruction in person? And if you can teach something in person, why offer online instruction?

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Personal Personalization CLO Coaching 32

CLO Magazine

FEBRUARY 20, 2019

Behavioral Intelligence: The Missing Link. What is missing, or more accurately is misunderstood and poorly trained in corporate L&D, is behavioral intelligence. Behavioral intelligence refers to one’s ability to affect their environment through overt behavior.

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Behavior Cognitive Harassment Training Brain 86

CLO Magazine

JUNE 30, 2023

In this article, I will describe how coaching can augment leadership development, promote knowledge transfer and skills on the job and sustain leadership behaviors over time. Coaching aims to help the person move from where they are to where they want to be.

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Coaching CLO Compliance Training Leadership 78

CLO Magazine

OCTOBER 3, 2023

The role of CLO in fostering continuous learning As a CLO, how can you cultivate a culture of continuous learning within your organization? One of the most effective ways to do this is by modeling the behavior you want to see. As a CLO, your role is pivotal in driving this cultural shift. Lead by example.

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Culture Roles Create CLO 95

CLO Magazine

MARCH 21, 2024

Talespin’s extended reality learning technology encompasses virtual, augmented and mixed reality and allows employees to learn in the flow of work in contextually relevant virtual worlds that simulate real-life physical, behavioral and emotional situations, according to Cornerstone’s March 19 press release.

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Training Orchestra

JANUARY 9, 2024

The title of Chief Learning Officer (CLO) may not be as widely known as other C-suite members, but its importance is perhaps more significant now than ever before. While the CLO acronym had been used previously for other roles, Kerr’s title was the first of its kind. We’ll explore this fascinating area below.

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Blended Learning Compliance Training Management CLO 52

CLO Magazine

DECEMBER 29, 2020

In truth, a coach well-trained and versed in coaching principles will be far more successful than a person who has spent 30 years in your industry, largely because industry advice interrupts the real work. Coaching is just about behaviors. However, behaviors are only part — and a much smaller part — of the bigger goal of coaching.

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Coaching Behavior Attitudes CLO 106

CLO Magazine

JULY 19, 2023

Think about what that person did and how they made you feel. Self-management is your ability to use awareness of your emotions to stay flexible and positively direct your behavior. Some leaders find this idea frustrating and wish people would leave their “personal stuff” at home before they show up to work.

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Leadership Trust Behavior Performance Support 79

CLO Magazine

FEBRUARY 29, 2024

AI-powered personalized learning paths AI-powered personalized learning paths are transforming corporate training by offering customized learning experiences based on individual behaviors and preferences. This level of interactivity not only aids in knowledge retention but also fosters a sense of engagement among employees.

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Simulations Diversity Training Develop Metrics 55

CLO Magazine

SEPTEMBER 11, 2019

Ekpedeme “Pamay” Bassey, CLO of The Kraft Heinz Co., Now, after coming on board as CLO for Kraft Heinz in Chicago last December, Bassey is reimagining the company’s approach to corporate learning. One of Bassey’s areas of focus as the company’s CLO is developing the framework for new academies in Ownerversity. A Perfect Match.

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CLO Corporate Learning Blended Learning Diversity Training 60

CLO Magazine

SEPTEMBER 6, 2023

Incorporating exercises that assist individuals in recognizing the areas of unearned privilege and understanding how this privilege has positively impacted them both personally and professionally can be a powerful experience. This creates an opportunity for the behavior to be called out in a respectful way that the whole team can learn from.

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Diversity Training Behavior Learning Discussion 84

CLO Magazine

SEPTEMBER 27, 2023

Empathic leadership improves organizational culture While leadership focuses on the behaviors required to guide others, empathy is the ability to understand others in a way that guides your leadership behavior. A peer that is available to work remotely or in-person, functional area and previous work experience are factors to consider.

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Coaching Leadership Guidelines Culture 101

CLO Magazine

AUGUST 11, 2020

Employees expect learning experiences that are personal, engaging and authentic. It also amplifies the rate and pace at which t professionals acquire unique skills, from content curators to community managers, solution architects, data and behavioral scientists, instructional designers and digital marketers, and so on.

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Market Corporate Learning Digital Games 99

CLO Magazine

MAY 19, 2023

They can also support managers by showing leadership skills by example, so these skills become normalized and ingrained within day-to-day behaviors. L&D leaders can encourage managers to provide regular feedback to their employees by modeling this behavior themselves. Why is the manager-employee relationship important?

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Management Trust Performance Support Coaching 102

CLO Magazine

MAY 26, 2023

1: Leadership is a partnership In our 1969 book, “Management of Organizational Behavior,” Paul Hersey and I presented a situational approach to leadership, which our company now calls SLII ®. This approach is based on our findings that the best leadership style is the one that matches the developmental needs of the person you’re working with.

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Leadership Behavior Trust Report 101

CLO Magazine

MARCH 28, 2023

Every so often, a faculty member would decide to have words with him about his inconsistent behavior. Not one of them had personally connected with this man prior to confronting him. When attempting to influence up the hierarchy, it’s important to remember that you have no position power with the person. The problem?

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Leadership Journal CLO Teams 109

CLO Magazine

JULY 12, 2017

and KPMG, Kennedy sat down with Chief Learning Officer at the CLO Breakfast Club event in New York in May to share his perspective on the role of the learning executive, his career path and the keys to effective leadership. CLO: How prepared are leaders to think of themselves in that way? CLO: In your experience, is that trainable?

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CLO Leadership Library Attention 54

CLO Magazine

OCTOBER 19, 2021

It will also provide coaching models you can use to manage stress better and to grow personally and professionally. It contains powerful words and phrases such as personal responsibility, inner wisdom, setting goals, managing priorities, coping emotionally – all qualities required to be an effective leader. OPTIONS – What could you do?

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Coaching Help Cognitive Behavior 84

CLO Magazine

MARCH 21, 2018

” Few recent events have impacted beliefs and behaviors as rapidly as the federal tax code passed by U.S. What is most interesting about these recent national experiences are the changes in beliefs and behaviors that have resulted. The financial indices are the scorekeepers on these new behaviors. Stay tuned. Michael E.

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Behavior Apple Lesson Portfolio 59

CLO Magazine

NOVEMBER 10, 2021

A few examples: An analysis of actual performance evaluations found that more than 75 percent of women’s evaluations contained critical comments about their personalities versus 2 percent of men’s. Expectations of “feminine” behavior in the workplace. Unequal access for women to sponsors, mentors and other corporate influencers.

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Mentoring Coaching Attitudes CLO 98

CLO Magazine

MARCH 3, 2020

We are not one-dimensional beings — physicality wise, personality wise or otherwise. It just looks a little different depending on the environment and the authority of the person practicing it. We have certain default behaviors, but we can change them when we practice new behaviors. Who wields this complicated capability?

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Cognitive Skills Develop Brain 114

CLO Magazine

SEPTEMBER 29, 2023

Once a person is hired and paperwork is done, the organization’s comprehensive onboarding process should begin. The right attitude and behavior on this step pave the way for step two. This behavior often spreads and ultimately creates a companywide culture of caring. That’s no way to treat someone you want to keep!

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Trust Training Train Behavior 102

CLO Magazine

MARCH 6, 2023

Mindsets are essential drivers of behavior and they can be developed through training. They regard work as a chance for self-advancement, and they strive for the recognition associated with personal success. This can be especially challenging for more risk-averse personality types. Mindset No. Mindset No.

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Diversity Training Leadership Training Train 110

CLO Magazine

JANUARY 9, 2023

This phrase is also used to describe women being the first to do something or exceeding a limit — personal or otherwise. Based on our work with thousands of women on personal and professional development, we have seen that no matter where a woman sits in an organization or what title she possesses, every woman can be a leader.

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Leadership Develop Roles Study 108

CLO Magazine

JUNE 24, 2020

When it comes to advancing organizational diversity and inclusion, too often leaders rely on the latest off-the-shelf training program or policy, but these initiatives do little to change employee behavior. Encouraging employees to value each other’s differences and collaborate effectively requires changes in their behavior.

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Diversity Training Behavior CLO Mentoring 110

CLO Magazine

NOVEMBER 22, 2012

A gossiper is a tattler or a person given to idle talk. For the purpose of this study, gossip was considered neither positive nor negative; it was defined as messages that contain information about a person or persons not among the recipients. percent of the messages contained what would be considered gossip.

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Behavior Productivity Product CLO 79

CLO Magazine

APRIL 22, 2021

For the purposes of this article, at its core, professional development is the learning of a discrete set of new knowledge, skills, techniques, perspectives or behaviors. Some find committee work uninteresting, irrelevant and of little use to them personally or professionally. There are some simple ways to build this mindset.

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Develop CLO Performance Support Activities 77

CLO Magazine

OCTOBER 20, 2021

Whenever someone tries to influence the behavior of another person, they are engaging in leadership. Sharing your leadership point of view allows others to know you better as a person and as a leader, forging stronger bonds and improving relationships. Choose and define three to five values that guide your behavior as a leader.

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Leadership Communication Create Trust 84

CLO Magazine

MAY 6, 2021

Then there is the size of the kidney and height of the person. All too often, recruiters and hiring managers are seduced into hiring people who have impressive past accomplishments, name recognition or enviable personal contacts but who in practice are abrasive, intimidating or disrespectful. A 2018 survey of 1,509 U.S.

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Culture Companies Behavior Trust 98

CLO Magazine

DECEMBER 16, 2022

Only later do leaders have a chance to meet their new hires in person. All of this work is done without the nuances that an in-office setting can accommodate much more often and easily: leaders observing behavior, providing feedback, coaching on the fly and collaborating with their team members. Management 101: Back to the basics.

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Develop Leadership Coaching Network 114

CLO Magazine

MAY 27, 2021

It has become cliché to discuss the upheaval to our personal and professional lives as COVID-19 changed the world. In-person teams created a false impression that managers were effective – the pandemic showed us that is wrong. How to be sensitive to the personal challenges some people have when working at home.”.

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Metrics Management Coaching Behavior 101

CLO Magazine

JANUARY 27, 2023

To equip their senior leaders with the critical skills to help them thrive, Burberry joined forces with behavioral science specialists MindGym to enhance their Executive Development Program this year. Science-backed coaching turns learning into action Dedicated one-to-one coaching is a crucial part of EDP that makes the learning truly stick.

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Case Study Leadership Study Coaching 84

CLO Magazine

NOVEMBER 17, 2023

Recognizing the importance and desire of in-person events in a post-COVID era, the facilitators traveled (rather than the participants) to each region in a one-week period to conduct the opening and closing capstone sessions in person. Another aspect of self-directed learning leveraged the use of journaling and reflection.

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Leadership Develop Journal Case Study 92

CLO Magazine

JUNE 11, 2020

Smart watches are moving beyond e-health to integrate workflow performance, group collaboration and behavioral coaching. I predict the future of the smart watch as a powerful and personal device that can optimize learning, collaboration, performance support and “me data,” providing data dashboards for employees throughout the workday.

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Cognitive Simulations Microphone Coaching 88

CLO Magazine

JULY 7, 2023

You’ve probably heard that you’re more likely to achieve a goal if you make a concrete plan and commit to another person. A relationship with an executive coach marries personalized support with access to the right tools for the job. Every organization has its own personality and style.

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Coaching Leadership Develop Case Study 84