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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. Performance Monitoring: Tracking metrics to measure product effectiveness and identify improvements.

Behavior 221
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Designing Learning for Behavior Change with Julie Dirksen

Upside Learning

In a recent installment of the Learning and Development (L&D) Insights podcast, Amit engages in a captivating conversation with Julie Dirksen, a renowned learning strategy consultant and author of Talk to the Elephant: Designing Learning for Behavior Change.

Behavior 147
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Leaders need to address bad employee behavior

KnowledgeCity

Corporate leaders and managers have plenty to focus on, but negative workplace behavioral issues may be the most critical issue to address. Disruptive behavior can negatively affect and disengage employees. When other employees are near these types of behavior, they can mirror it. What issues are we seeing?

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Employee Performance Reviews: How to Successfully Review Staff

Intellek

Employee performance reviews are a vital part of managing the performance of an organization as a whole. They are meant to provide a formal framework for evaluating employee behavior and success, but also provide a conversation between employees and management.

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How to Transform Training with Conversation Intelligence Technology

Speaker: Jonathan Carlson, Senior Director of Marketing, Allego & Jake Miller, Senior Product Marketing Manager, Allego

Imagine if you could go back and review every phone or video conversation at your company: training sessions, conferences, sales calls - anything and everything - and have a teachable analysis ready almost instantly. Conversation Intelligence makes this a reality. Understand teamwide behaviors and clone top performers.

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A Guide to Having Difficult Conversations with Employees

KnowledgeCity

There comes a time in every manager’s career when they must have a difficult conversation with an employee. Some managers may try to avoid having the conversation altogether to prevent any possible outbreak of negative emotions. Anyone can master challenging employee conversations using these seven steps.

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The Hitchhiker’s Guide to  WooCommerce Conversion Rate Optimization

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

In the vast and ever-evolving landscape of digital commerce, where most modern-day marketers focus on driving website traffic, one key metric that is often overlooked is the Conversion Rate. And you’d be surprised to know that companies spend just $1 on conversion rate optimization for every $92 spent on customer acquisition.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.