Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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Infopro Learning

MAY 1, 2018

In this article, I’ll highlight 8 unexpected ways to incorporate serious games into your online training strategy. How To Use Serious Games In Online Training. Serious games engage employees and make the online training experience enjoyable, which is the last thing your staff might expect from a formal online training session.

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Hurix Digital

DECEMBER 15, 2023

As per the findings of sales market research, rather than dealing with sales representatives who aim to close deals, 79% of customers would rather deal with trusted advisors who can provide value to their enterprise. Sales techniques and product knowledge can both be effectively taught through simulations.

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Infopro Learning

DECEMBER 28, 2023

The traditional more transactional sales methods from the past are adapting to accommodate the needs of a tech-savvy and well-informed customer base who requires a consultative partner. This strategy should align the business goals of the organization with the behavioral requirements of the sellers.

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Unboxed

DECEMBER 14, 2020

How to Set Standards of Behavior in the Workplace. That’s right; if your employees aren’t practicing appropriate workplace behavior, which creates an unhealthy work environment, they could be costing you some serious money. 5 Signs Your Employees Need Office Behavior Training. Follow Follow Follow.

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Sexual Harassment Training Code of Conduct Behavior Standards 97

Knowledge Guru

FEBRUARY 5, 2014

Thinking about using games for learning? Using a serious game or gamification platform in corporate learning, can be a great option, but it’s not the the right solution for every situation. Challenges, motivation, and feedback are all characteristics of games that make them ideal in a corporate learning curriculum.

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Knowledge Guru

SEPTEMBER 14, 2017

Designing a game is no easy task, but do you know what’s even more difficult? Designing a game that helps people actually learn something. The BLP team (creators of Knowledge Guru) is no stranger to the challenges that come with learning game creation. But how do you become the Milton Bradley of learning games?

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Appsembler

JULY 31, 2023

This comprehensive guide delves into the strategies and techniques essential to increase product adoption. Key Takeaways The significance of user onboarding in product adoption. Techniques to increase product adoption: free trials, customer training, proactive support, and user-friendly design.

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Integranxt

FEBRUARY 22, 2024

The customer journey has undergone a remarkable transformation in recent years, driven by the relentless march of technology. Gone are the days of static websites and impersonal interactions; today’s customers crave dynamic, personalized experiences that anticipate their needs and exceed expectations. from 2024 through 2030.

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Avilar

MARCH 15, 2024

Take these five steps to up your competency management game in 2024. If you’re not there yet, there’s still time to take these five steps to up your competency management game in 2024. A list for employees and managers to use to measure productivity. READ TIME: 4 minutes. NOTE: This blog was originally published on Jan.

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Kitaboo

DECEMBER 22, 2023

This groundwork lays the foundation for creating personas and customer journey maps, both essential tools in visualizing the user’s experience with the content. At its core, it focuses on understanding the users’ experiences and designing products or services that enhance their lives.

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Hurix Digital

JUNE 1, 2023

Consequently, the competition in the market is immense, and each business is struggling to engage and retain customers. Positive customer engagement not only provides a competitive edge to a business but also allows it to increase its sales through repeat purchases and recommendations. Table of Contents: What is Customer Engagement?

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Appsembler

JULY 31, 2023

In this comprehensive guide, we delve into the dynamics of Product-Led Growth (PLG) and Marketing-Led Growth (MLG), unraveling their strengths, differences, and practical applications. Key Takeaways: PLG and MLG represent distinct but complementary growth strategies, with PLG focusing on product strengths and MLG leveraging marketing efforts.

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Appsembler

JULY 27, 2023

Unravel the intricate world of Product-Led Growth (PLG) in this comprehensive guide. Learn the key pillars of PLG: product usage metrics, customer feedback, and product as the primary acquisition channel. The harbinger of this change is none other than the Product-Led Growth (PLG) strategy.

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Infopro Learning

NOVEMBER 20, 2023

from 2023 to 2030, signifying its role as a game-changer in the L&D landscape. Consider this statistic from Forbes: 64% of companies think artificial intelligence would help them become more productive overall. However, AI in Learning and Development changes the game with its personalized touch.

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Mike Taylor

FEBRUARY 10, 2023

Learn more → Conditions that trigger behavior change In this article, Paul Matthews provides insight into the conditions that drive behavior change. To trigger behavior change, it’s crucial to establish the right conditions. To trigger behavior change, it’s crucial to establish the right conditions.

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Infopro Learning

FEBRUARY 16, 2022

You may be thinking how to top up your leadership game during these unprecedented times? These programs aim at unlocking the potential of corporate leaders by reflecting their diverse styles and behaviors. These programs aim at unlocking the potential of corporate leaders by reflecting their diverse styles and behaviors.

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Infopro Learning

MAY 2, 2022

Gamification simply means applying game-based approaches and techniques to non-gaming environments and making them more fun, interesting, engaging, and interactive. becomes a rich source of motivation and positive user behavior change. Two critical components of a gaming application are the game mechanics and the dynamics.

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Hurix Digital

DECEMBER 15, 2023

With 71% of buyers expecting customer services, meeting their unique needs is essential. It allows you to analyze user data, find patterns, and create custom solutions. Leverage AI to Segment Customers B2B e-commerce is a vast and growing field. Enable AI-powered lead scoring models to focus on potential customers.

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Hurix Digital

JUNE 8, 2023

The value of games in K12 learning cannot be underscored. But how exactly does game-based learning help students? Read on for 8 benefits of educational video games in K12 learning. Games Make K12 Learning Fun Multiple studies have shown that students learn complex information best when they are enjoying themselves.

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Kitaboo

DECEMBER 22, 2023

The once chalk-and-talk classrooms have transformed into realms of immersive learning environments, with AI as our personal tutor and generative AI customizing education to individual needs. Yet, the true test for Chief Product Officers is integrating these advancements seamlessly with existing educational structures.

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Kitaboo

SEPTEMBER 27, 2023

Customization. It’s a term that’s been tossed around a lot recently, as the benefits of adopting products and services to our specific requirements are continuously reinforced. Yes, customized learning is a much-needed advancement and will only grow from here. Overview of Customized Learning II.

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Axonify

DECEMBER 13, 2017

Although I can’t take any credit for the first 75 versions, I can say — I’m extremely proud of the team who has created not only a world-class product, but an entire approach to employee learning and training that’s transforming organizations worldwide. It needed a continuous learning experience to truly impact employee behavior.

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Knowledge Guru

FEBRUARY 19, 2014

Organizations of all sizes are turning to game-based learning , serious games , and gamification to solve a range of learning and development challenges. Serious games can be a part of the solution to increasing engagement and retention. A growing body of research has been published supporting the use of games for learning.

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Hurix Digital

FEBRUARY 28, 2023

They comprise several techniques, such as audio and video recordings, quizzes, presentations, games, surveys, discussion forums, and more. In this post, we discuss some of the proven ways to leverage eLearning solutions for enhanced employee productivity.

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Fly Plugins

DECEMBER 5, 2023

Remote Work Productivity and Collaboration I have been working from home since 2014 before it was cool and long before the COVID-19 pandemic accelerated the adoption of remote work. With practical strategies and tools, you can teach how to manage time effectively, prioritize tasks, and increase productivity.

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Ed App

OCTOBER 12, 2021

Game based learning platforms are designed to increase learner engagement and productivity by incorporating gaming elements into the training strategy. We’ve curated a list of game based learning platforms below that highlights their key features such as game elements and templates. Custom Achievements.

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Games Platform Authoring Tools Blended Learning 52

Infopro Learning

JANUARY 12, 2024

This personalized approach enhances their learning experience and boosts motivation and productivity.  The Role of AI in Corporate eLearning: Breaking the Mold To address the limitations of traditional corporate training , enter the game-changer – Artificial Intelligence. between 2023 and 2032, with a valuation of USD 141.2

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Hurix Digital

DECEMBER 14, 2022

It involves analyzing the financial, operational, and customer data to identify problems and recommend potential solutions. Predictive Analytics Foresees Customer Behavior – Top-class business analysis consulting services use predictive analysis to foresee future events. Industry Analysis. Validation of Solution.

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learnWorlds

AUGUST 2, 2023

Recent research by Deloitte indicates that client-centric companies are 60% more profitable compared to companies not focused on the customer. A client-centric philosophy manifests in several ways – starting with a deep understanding of customer needs and desires , combined with a proactive rather than reactive approach to those.

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Mike Taylor

MARCH 17, 2023

Learn more → The Science of Context This article discusses the importance of understanding the impact of context on behavior. By being aware of how context can shape behavior, we can design environments and situations that encourage positive behavior and discourage negative behavior.

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eLearning Brothers

NOVEMBER 3, 2017

The platform invites candidates to play a series of games that allow Unilever to gain insight into their skills and potential, which may not show up on a résumé. Hint, short-form challenges—aka games—and microcontent are a great way to do this.). Yes, the same Game Agency that I just quoted from Forbes. It’s kind of a big deal.

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TechSmith Camtasia

JUNE 23, 2021

Helped customers are happy customers, and happy customers are loyal customers. Often, the main aim of customer education is to help users. Whether this is giving them a hand in their moment of need or using training to educate them about the finer features of your product.

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Ed App

MARCH 17, 2021

Here are 10 customer service remote training activities. Customer Service Remote Training Activity #1 – Internal courses and knowledge testing. There are numerous LMS systems out there for managers and course creators to create courses for employees to learn and improve their existing customer service skills.

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Wizcabin

DECEMBER 10, 2019

In this article, we’ll be looking at a few challenges in serious game development for corporate training. Serious games help employees/learners to put knowledge and skills into practice. Serious games help to deliver engaging and inspiring training for employees.

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Clark Quinn

JULY 4, 2023

Ideally, we can engage with clients in a productive conversation. If we hear “too many errors in manufacturing” or “customer service ratings aren’t high enough”, that’s quantifiable, and we have a target. After we design practice, we can develop the associated content, etc. I see several ways.

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BrainCert

FEBRUARY 2, 2024

Let's venture on an exciting journey into the dynamic convergence of two powerhouse systems that are reshaping the corporate landscape: Customer Relationship Management (CRM) and Learning Management Systems (LMS). Understanding CRM and LMS CRM: CRM stands for Customer Relationship Management.

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