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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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Learning Challenges for the Insurance Business in the New Normal

Infopro Learning

Many insurance organizations are still struggling with the evolution of technology and how businesses are transforming from being product-focused to customer-centric. Driving Customer Excellence. Creating an effective customer service training for quality customer experiences gives a competitive advantage to businesses.

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Behind the Scenes with Maestro: Our Innovative and Effective eLearning Development Process

Maestro

Here at Maestro, we’re the experts at creating amazing custom eLearning programs that create change. Key players Practices and principles Maestro’s step-by-step process Discovery and working session Outlining and storyboarding Design Development Reflection and delivery What is the eLearning development process?

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The Power of Product-Led Growth

Appsembler

Unravel the intricate world of Product-Led Growth (PLG) in this comprehensive guide. Learn the key pillars of PLG: product usage metrics, customer feedback, and product as the primary acquisition channel. The harbinger of this change is none other than the Product-Led Growth (PLG) strategy.

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Avilar is 25! Three Cheers for Our Customers and Team

Avilar

We marked 25 years in business, expanded services to new and existing customers, earned industry recognition for our thought leadership, and continued product enhancements to help our clients solve their workforce issues. Joe Jaynes , our Director of Customer Operations, joined the company in 2000. Ongoing Product Advancements.

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Leveraging Content Gamification to Engage and Retain Customers

Hurix Digital

Consequently, the competition in the market is immense, and each business is struggling to engage and retain customers. Positive customer engagement not only provides a competitive edge to a business but also allows it to increase its sales through repeat purchases and recommendations. Table of Contents: What is Customer Engagement?

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Friday Finds — Primitive Brain, ChatGPT Productivity, Steal Like an Artist

Mike Taylor

Learn more → The Science of Context This article discusses the importance of understanding the impact of context on behavior. By being aware of how context can shape behavior, we can design environments and situations that encourage positive behavior and discourage negative behavior.

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