Malicious metrics

Clark Quinn

Ultimately that initial model built by the questions would get refined by learner behavior in the system (and we also intended a suite of interventions ‘layered’ on top that would help improve learner characteristics that were malleable). Like others, I have been seduced by the “what X are you” quizzes on FaceBook. I certainly understand why they’re compelling, but I’ve begun to worry about just why they’re so prevalent.

What Are Your Training Metrics Actually Measuring?

Your Training Edge

Much has been written on the subject and many experts have weighed in on what they consider to be the most crucial training metrics ( here are my top 10 ). So, assuming that you are tracking some metrics for your training programs, what are they actually measuring and how can you gain more insight into what’s working and what’s not? Still others have argued for separating behavior metrics from performance metrics, and other modifications.

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Metrics for Measuring Training Effectiveness

KnowledgeCity

There is a lot of buzz about metrics when it comes to e-learning, but do you understand what metrics are in relation to your training program? Metrics are quantifiable measures to track, monitor and assess whether your employees have learned and can apply the knowledge acquired through these e-learning opportunities. That’s why it is critical to have metrics in place whenever you provide e-learning opportunities for your workers.

Customer Engagement Metrics: What Marketers Can Teach Learning Pros

Talented Learning

Today we feature engagement metrics advice from Laura Patterson , President of VisionEdge Marketing. Why Do Engagement Metrics Matter? In other words, according to Gallup research , engagement metrics matter. 3 Powerful Engagement Metrics. Truthfully, there is no magic one-size-fits-all metric. However, we do recommend that customer-focused professionals consider three broader engagement metrics. How to define and interpret relevant metrics.

From Sales Enablement to Sales Performance: Moving the Needle on the Metrics That Matter

Speaker: Mike Kunkle, Founder & Sales Transformation Architect, Transforming Sales Results LLC

What’s missing is a clear focus on driving measurable improvement in sales performance and the expertise required to truly move the needle on the metrics that matter. How to perpetuate success with systems thinking, including the 5 Stages of Sales Mastery & Behavior Change. More than 8 analyst firms, the Association for Talent Development, and the Sales Enablement Society have all defined “sales enablement” – each slightly differently.

Training metrics you should include in your learning analytics report

Wizcabin

However, that makes it difficult to determine what training metrics are the most essential to be included in your report. In this article, we will talk about the vital training metrics that you should consider in your learning analytics report.

6 Top Tips To Measure Online Training With LMS Metrics

Litmos

In this article, I’ll share six tips to measure online training with the help of LMS metrics. . How To Measure Online Training With LMS Metrics. So how can use LMS metrics to measure online training? LMS metrics allow you to identify areas for improvement and provide follow-up online training resources, such as microlearning online training tutorials that bridge skill gaps and improve comprehension.

When Bad Metrics Happen in Good Companies: 3 Examples of Flawed Metrics

Coreaxis

Here are a few examples of companies with flawed performance metrics. This is an instance of a counterproductive metric: the organization’s own goals (providing excellent patient care) cannot be met because of the new requirements. Rankings that Reinforce Bad Behaviors. Given that his manager’s own rating hinges on the performance of her staff, it looks like Tobias will be getting away with it until the metrics are revised. Flawed Metrics

How to Use Training Metrics to Measure eLearning Effectiveness

eFront

But it’s not all doom and gloom because training metrics can help you catch those nasty issues before they’re repeated, and improve the value of your training efforts. Let’s say you’ve created a high-quality online assessment for an eLearning course, but you discover (through training metrics ) that learners aren’t performing very well. Now, catching issues before they’re out of control is great, but it’s far from the only advantage of using the right training metrics.

A conversation on measurement and metrics (#ASTDLN)

Learning Visions

conversation on metrics and measurement. are useful, it allows them to understand behavior. answers, not bothering others (measurable, observable behaviors). These are my notes from the final workshop session at ASTD Learn Now in. San Francisco. Bob Mosher and Conrad Gottfredson of Ontuitive are leading a. The things that we currently measure about learning are things that the learner doesn't really care about. (% of course completions, pass/fail rate, # student days, etc.).

Developing a Results Driven Curriculum

behaviors. old behaviors, which obviously. Is it a knowledge or skills gap, or does a behavior need. How are your other metrics? Developing a. Results-Driven. Curriculum. 3C O N T E N T S Contents Introduction PA G E 4 Five Steps to a. Results-Driven. Curriculum.

Behavior Change Metrics: How to Set Up Your Programs to Measure Them

Intrepid by VitalSource

A company recently migrated to LinkedIn Learning, and sent out an email to associates proclaiming that the three employees who did the most hours of training in the next month would be recognized by the learning & development department

7 Ways To Use LMS Metrics To Create More Targeted eLearning Resources

TalentLMS

In this article, we’ll share seven tips to transform LMS metrics into a targeted plan of eLearning action. How To Use LMS Metrics For Targeted Online Training Resources. LMS metrics will show which method is the most popular and which one your online learners bypass. As a result, you’re able to modify your eLearning course based on learners’ preferences and behaviors. This metric is outside the LMS.

Training Strategy for Changing Behavior

LearnDash

If you need to change the current behavior of an organization through education on new policies and practices, then you need to have a proven training strategy. When you are trying to change organizational behavior you need to make sure that the course structure is conducive to the desired change, and that it is presented in a way that naturally guides people through the changes. Throughout all of the steps you should be collecting metrics.

Get Actionable Learning + Performance Data into Managers’ Hands with Axonify Team Metrics + Compare

Axonify

L&D must evolve its measurement practices beyond traditional metrics like completions, training hours, quiz scores and satisfaction. Rather than emailing around difficult-to-decipher spreadsheets weeks or months after a training event, L&D must provide real-time insights into employee knowledge gaps, behavior challenges and compliance issues. Today we’re taking this idea a step further with our newest insight capabilities— Axonify Team Metrics and Compare.

Learning Evaluation, Step 2: Define Metrics

Watershed

Here, we'll discuss the second step in the learning evaluation process—identifying the success metrics most appropriate to the organization. With the program goals aligned, now it's time to divide them into individual evaluation metrics to show the program's success and monitor progress toward the program's goal. How do I select success metrics? When choosing success metrics, we recommend a collection of metrics that cover as many of the five areas below.

Get Actionable Learning + Performance Data into Managers’ Hands with Axonify Team Metrics + Compare

Axonify

L&D must evolve its measurement practices beyond traditional metrics like completions, training hours, quiz scores and satisfaction. Rather than emailing around difficult-to-decipher spreadsheets weeks or months after a training event, L&D must provide real-time insights into employee knowledge gaps, behavior challenges and compliance issues. Today we’re taking this idea a step further with our newest insight capabilities— Axonify Team Metrics and Compare.

Using Metrics to be a Course Better Facilitator

NovoEd

We believe in the concept of facilitation, the process of supporting and guiding learners as they develop and apply new skills and behaviors. Learn more about the metrics that matter most to facilitation below. Facilitation Blog Series: Part 3 – Metrics that Matter. While learning more about the metrics below use the data to inform your facilitation plan for version 2.0 If learners aren’t completing your course they aren’t making any behavior changes!

Metrics that Matter - Thoughts from a West Texas Road Trip

The Learning Dispatch

The dashboard computer for the vehicle supplied a mind boggling number of metrics including arrival time at destination, trip mileage, miles to empty, average miles per gallon, instantaneous miles per gallon, etc. On the ten hour drive through the monotonous scenery of West Texas I got a bit bored and started trying to optimize some of the results reflected by these metrics. Recently, my wife and I rented a minivan for a family trip to Taos, NM.

Get Data Smart: How to Measure Effectiveness Using Learner Engagement Metrics

Leo Learning

This blog post explores how, with a little planning, you can link learner engagement in content generated by colleagues to an improvement in their critical performance behaviors—providing you with the data you need to demonstrate the value of social learning. Examples of IHG’s Learner Engagement Metrics.

How a Training Management System Fosters Consistent Learning Outcomes

Absorb LMS

Core training fosters employee behaviors that are consistent with organizational goals across individuals and teams. It then provides individualized learning pathways based on capability metrics and individual strength assessments. A training management system can scale learning messages into experiences while providing a variety of tools and modalities for learners to achieve shared success metrics. Most importantly, measure consistency with downstream behavioral metrics.

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How to Measure Customer Value (And Why It Matters)

Talented Learning

Today we feature advice about customer value metrics from Laura Patterson , President of VisionEdge Marketing. And how can you reflect this in customer-focused metrics? So it’s not surprising that customer metrics are featured in many CEO scorecards. But which customer metrics matter most? But it’s important to quantify these behaviors in a specific way. Creating a Customer Value Metric: 3 Variables.

Measuring Leadership Effectiveness

Your Training Edge

From the subjective, you can move into numbers-based metrics. You can look at the metrics that are used to determine the health of the organization and make a link back to leadership, especially on those metrics that are not linked to pay or bonuses. But also keep in mind that by taking a serious look at these metrics, you can adjust leadership accordingly. The organization must determine what skills and behaviors are most appropriate to its leaders.

Podcast 35: How Advanced Reporting Transforms Training – With Tamer Ali

Talented Learning

But this reporting approach hides a lot of very important factors involving deeper learner behaviors and relevant business impact. Within only a minute, these executives could view the latest key metrics. 5 must-have metrics for every executive dashboard. WELCOME TO EPISODE 35 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page.

Measurement Matters: 3 Data Analytics Lessons to Remember

Talented Learning

Imagine how much more you could achieve by investing some time and effort to put metrics on your side. Here are three of the most memorable examples: Lesson 1: Find Your “North Star” Metric. But just because you can track many metrics doesn’t mean you should. Isolating the one metric that matters most to your organization may not be easy. Each of us worked toward performance metric s tied to that central objective.

What Gets Measured Gets Done.Revisited

The Performance Improvement Blog

An organization has to do something with those metrics in order to “get done” what needs to get done, i.e., organizational learning, performance improvement, and change. Terry goes on to describe performance improvement and cost savings he achieved in a former company because he had measures of employee behavior and customer satisfaction and he and others used those numbers to develop solutions for improving performance.

Are you answering the question, “Did training work?”

Caveo Learning

Kevin's guiding principle is, “Find one thing about a person's behavior or performance you can attribute to training or learning, and let that lead to the facts about impact.”. Interviews with Learning Leaders Metrics & MeasurementThis is part of our ongoing series, Interviews with Learning Leaders. Kevin M. Yates , Learning Technology Manager at McDonald's, uses his expertise to answer the question, “Did training work?” with facts, evidence, and data.

Why We Should Stop Talking About ROI in Training

Mindflash

Level 3: Behavior. Another model and methodology from Jack Phillips includes a fifth level – ROI – which adds an added financial metric to the mix. Most organizations track reaction and learning , but few collect or utilize any data related to behavior or results — the things that really matter to organization. Behavior and Results? In many cases they are not being tracked, and when they are, we’re too focused on the metric itself. We Don’t Need New Metrics.

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Data Storytelling: How to Change L&D Behavior by 'Reporting Out Loud'

Watershed

In this post, David Rosenfeld of athenahealth shares how he used “Reporting Out Loud” to encourage a behavior change within an L&D team so learning analytics isn’t just icing on the cake, but rather, it’s baked into their strategy and programs. And a great way to do that is to tell meaningful stories with reports that incorporate key metrics and data.

Data Storytelling: How to Change L&D Behavior by 'Reporting Out Loud'

Watershed

In this post, David Rosenfeld of athenahealth shares how he used “Reporting Out Loud” to encourage a behavior change within an L&D team so learning analytics isn’t just icing on the cake, but rather, it’s baked into their strategy and programs. And a great way to do that is to tell meaningful stories with reports that incorporate key metrics and data.

How Employee Performance determines the Success of Your Training Program

eFront

The evaluation process usually involves both the manager and staff in scrutinizing and justifying employee performance metrics together. Also included in these evaluations are the ‘intangibles’ – performance metrics that aren’t based on any quantifiable indicators per se; but rather are observable behaviors and competencies required for an employee to do the job well. Level 3: Observable Behavioral Change.

Measuring Success (ROI) of a Training MOOC, Part 1

Your Training Edge

The first metric to be considered was the number of students completing the courses with passing grades (usually defined as 70 percent or better). Depending how you look at it, this metric leads to either an excellent or a terrible conclusion. Behavior – How well the new knowledge, skills, and attitudes are applied on the job. Second, decide how each metric will be determined. As much as possible, tie each metric to a specific number or dollar value.

ROI 118

Reputation in Social Learning Technologies

CLO Magazine

Best known for uses on the Web, these systems collect, distribute and aggregate behaviors of those who operate somewhat anonymously. There are other systems that do not explicitly evaluate a contributor or content, but rather implicitly evaluate past behaviors and contributions to assess the likelihood of current content being trustworthy. Social Workforce learning metrics and measurement reputation social learning social workforce

Planning, Executing & Measuring Microlearning Efforts To Drive Competitive Success

G-Cube

When micro content is delivered in a consistent way, organizations gain the ability to impart a continuous learning experience, develop knowledge competency and drive long-term behavioral changes. Few key metrics that measure every micro content effort are discussed here: ? Engagement metrics- Engagement metrics help to examine the geographic reach of the e-learning content and improve communications among learners.

The Happy Bottom Line

Jay Cross

Psychologist Daniel Kahneman won the Nobel Prize in Economics for inventing Behavioral Economics. Metrics of organizational learning Psychology Well-beingCLO , October 2012. When I was 5 years old my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up. I wrote down ‘happy.’ They told me I didn’t understand the assignment, and I told them they didn’t understand life.” John Lennon.

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