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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. It’s like adding a sprinkle of sales magic to their already impressive skill set. Customer Support: Providing timely solutions to enhance the customer experience and reduce churn.

Behavior 221
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Checklist to Improve Workplace Leadership Skills

Infopro Learning

Leadership development is a crucial aspect of any workplace, as it helps to ensure that individuals have the necessary skills and knowledge to lead and manage teams effectively. A checklist can be a useful tool for identifying areas where you can improve your leadership skills and track your progress.

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Leaders need to address bad employee behavior

KnowledgeCity

Corporate leaders and managers have plenty to focus on, but negative workplace behavioral issues may be the most critical issue to address. Successfully navigating this challenge means giving leaders the support, training, and guidance they need. Disruptive behavior can negatively affect and disengage employees.

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Evaluating soft skills

Clark Quinn

As has become a pattern, someone recently asked me how to evaluate soft skills. And without being an expert on soft skill or evaluation, I tried to answer on principle. So here’s an extended riff on evaluating soft skills. I started with wondering what performance outcomes would you expect for soft skills.

Evalution 210
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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Transforming Life Science Sales through Behavioral Change

PDG

sales coaching Transforming Life Science Sales through Behavioral Change Written By: Sean Frontz December 14, 2023 – 7 min read In my 25+ years working with sales teams, I’ve witnessed firsthand how changing behavior creates a transformative impact. Sales leaders play a crucial role here. Was it fear?

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Inclusive Leadership: Enhancing Diversity and Collaboration through Training

Infopro Learning

Based on a compilation of research , companies that foster an inclusive culture are shown to be: Twice as likely to achieve or exceed financial goals, three times more prone to performing at a superior level, six times more likely to adapt and innovate, and eight times more inclined to generate better business outcomes.