Mind the Gaps
AUGUST 16, 2017
Throughout August, we are turning our focus toward workplace technology adoption—why it’s important, how it’s achieved, and how companies and employees can benefit from it. Why, then, is it ever acceptable to approach other costly endeavors, such as implementing new workplace technology, with a narrow focus on the technology and little consideration for its impact on business users? Understanding business user needs is a critical but often-overlooked element.