If the User Experience Annoys, Fix It.
Association eLearning
AUGUST 27, 2015
I’m not talking about customer service, but actual UX design. If you roll out the best eLearning your association has ever had but it doesn’t work correctly it won’t do anyone any good. I had a bad user experience (UX) at a dollar store a while back. I swiped my card into the card reader to pay.
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