Dashe & Thomson
MAY 8, 2011
The questions prompt quite a lively and interesting discussion among online community members. The Learning Circuits Big Question for May is: How do we need to change in what we do in order to address learning/performance needs that are on-demand? So, there you have it…my answer to this month’s big question.
eLearning Cyclops
MARCH 1, 2009
The March Big Question from Learning Circuits is What will workplace learning look like in 10 years? sales, customer service, leadership, etc.), Here are some of the things I see in 10 years: We will see much more informal learning and knowledge management. Soft skills training (e.g.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
The Learning Circuits
MARCH 5, 2007
And that means that we can ask this month's big question - a few days late. This month's big question actually was a question asked by an attendee at Jay Cross' presentation on informal learning at ASTD TechKnowledge. So, this month, The Big Question is. What Would You Do to Support New Managers?
Capytech
NOVEMBER 25, 2020
The big question to answer is: are you hiring people with the right skills? For example, if you want to improve project management capabilities in your business, a project management app might help, while a CRM tool might be effective in helping to bridge gaps related to customer service skills. Create a Learning Culture.
TechSmith Camtasia
JANUARY 7, 2015
Imagine someone asks you, “Can you create some training videos to help our customer service team?”. What is the customer service team actually struggling with? But the most important follow up to questions like this is to ask, “why?”. But the most important follow up to questions like this is to ask, “why?”.
Mark Oehlert
NOVEMBER 12, 2007
This is NOT Customer Service! This is NOT Customer Service! e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « DevLearn 2007 Update | Main | More DevLearn 2007 Notes: The Great ILS Challenge Results » November 12, 2007 Zone Alarm Listen UP!!
Ed App
MAY 27, 2022
Personal experiences during the last several years encouraged people to ask the big questions about their goals, expectations, and dreams. For example: Answering a customer service call [CS5]. . Another huge change is the employment mindset. Pandemic events have resulted in the Great Resignation or the Great Rethink.
Expert insights. Personalized for you.
162 
Let's personalize your content