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the entire customer service division needs active listening skills), it may be more cost-effective to look for a ready-made solution. If you haven’t read it yet, and if cost is important to you, stop what you’re doing and review our comparison of off-the-shelf and custom eLearning up-front and long-term costs. The best of both worlds!

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In recent years, with the inclusion of various features in Flash and the vast installation base of Flash Player amongst internet users, Flash has become be first choice for eLearning development and delivery over web. An average eLearning developer will find the installation a daunting process.

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