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Business Benefits of Customer Service Training Programs

Infopro Learning

Investing in customer service training is one of the best ways to increase customer retention and upscale customer satisfaction. But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training. Let us dive in.

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Re-evaluating Evaluation | Social Learning Blog

Dashe & Thomson

Some companies will use “Level 2: Learning” to measure whether the learners have mastered the training course content. The focus is on the training event itself and the follow-up to that event. Company executives are typically interested in the bottom line, not how well their employees apply the learning from a training class.

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The Power of Customized Training: Managed Learning Services Solutions for Addressing Specific Business Challenges in a Shifting Economy

Infopro Learning

However, the one-size-fits-all approach to training is no longer effective, businesses require customized training solutions that address their specific challenges. That’s where Managed Learning Services (MLS) solutions come in. This can help ensure a smoother transition to new processes or roles.

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7 Critical Tips While Developing eLearning for Remote Sales Teams

Hurix Digital

Businesses are moving away from traditional offices and towards a hybrid work model, and as a result, they are training their sales development representatives virtually. In this post, we will explore essential skills, tools, and knowledge you’d require to establish E-learning for remote sales teams.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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On-Demand Brilliance: Elevate Training with AI Chatbots

Infopro Learning

Traditional learning methods are falling behind, yet a new leader has emerged: the AI chatbot. These intelligent assistants, powered by clever algorithms and natural language processing, are transforming how organizations support on-demand employee training. billion, AI chatbots are projected to soar to an impressive $15.5

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Choosing the Right eLearning Content Development Service Provider

Hurix Digital

With digital footprint fast-growing in every walk of life, eLearning is taking center stage in enterprise training as well as academic learning. It is no longer looked at as an alternative or a supplementary tool to support learning objectives but a go-to choice to deliver customized and pointed content modules.