How to Measure Social Learning
SEPTEMBER 28, 2012
How does Facebook — or a site built under a similar model, like many firms have — create measurable return? “It is part of the problem, which is there are some people just looking at transactions of hits and so on,” Pontefract said. ” Telus does keep detailed track of its social learning participation — in 2011, for instance, 16,600 of its employees joined its Buzz micro-blogging tool.