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How to Develop Product Knowledge Training for your Business

LearnUpon

Every business wants one thing – happy customers. This happens when you have the perfect combination of a great product and, importantly, a team that has the product knowledge needed to support and satisfy customers. The answer: product knowledge training.

BLOG: Where do businesses find their LMS content?

Unicorn Training

Yet, like with third-party content, massive leaps forward are also being made in the production of in-house content too. Increasingly, customers are looking for simple authoring tools to be built into their LMS.

LIVE BLOG - Craig Weiss 'eLearning 2020' Seminar

Unicorn Training

Tin Can - most customers don't know what it is. Like to see: Language option diagnotics Non-linear Toolbox of tools depending on output required - no product out there that has toolbox yet. Flash/HTML5 - customers moving away from Flash as want future proofing and HTML5 is providing an interim if not actually the final answer. Still love a PDF download! Holy grail of learning is adaptive learning, 95% of products don't enable that 'exploration' capability.

User Onboarding with an LMS: The Complete Guide

LearnUpon

Winning more customers helps your business grow. All that time, money and resources put into acquisition goes to waste if new users don’t turn into long-term, engaged customers. This educates them on your product/service and leads them to success. Blog Customer Training

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Best eLearning Resources of 2014

eLearning Brothers

If you happened to meet with us personally at an eLearning Conferences this year, you know that we released tons of great eLearning products in 2014: eLearning Stock. Here’s a collection of the popular posts and blogs from the past year. 3 Productivity Tips for Naming Files in Lectora.

Whom Should You Outsource Healthcare Product Training To?

CommLab India

“The important thing about outsourcing or global sourcing is that it becomes a very powerful tool to leverage talent, improve productivity and reduce work cycles.” In this environment, training, sales teams on every new product is a big challenge for Jason.

Global eTraining Releases Bluebeam Revu 2018 Intermediate

Global eTraining

Now, with the Bluebeam Revu 2018 Intermediate release, you can learn and explore more advanced tools and features such as Batch PDF creation, Measurement markups, Sequences and Actions, and Custom Columns. Blog Press Release

How to Make Online Courses Engaging

LearnUpon

From PDF docs to video tutorials to webinars, you’ve got lots of options. Specific: A customer will be able to create an account and be able to demonstrate how to use our software’s interface. . For customers using software, a friendly, supportive video could do the trick. .

Tips & tricks for self publishers – Part 3

E-Learning Provocateur

And so are many of your potential customers! I was also thinking about publishing a selection of my blog musings under the title E‑Learning Provocateur: Volume 1. When converting to PDF – which CreateSpace requires – check the page size again in the printer settings.

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Tips & tricks for self publishers – Part 3

E-Learning Provocateur

And so are many of your potential customers! I was also thinking about publishing a selection of my blog musings under the title E‑Learning Provocateur: Volume 1. When converting to PDF – which CreateSpace requires – check the page size again in the printer settings. I used BullZip’s free PDF Printer ; if you do too, I recommend picking “Flate” for your image compression and “Prepress” for the output quality.

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4 Ways Virtual Lab Environments Can Supercharge Your Sales Strategy

Appsembler

Have you ever considered educating your potential customers about your IT software in a virtual lab environment ? LET CUSTOMERS TRY BEFORE THEY BUY. The big value of virtual labs is that they allow customers to try before they buy – education is the new marketing/sales. In today’s age of advanced technology, businesses will rarely buy a product they have no knowledge about. The customer is not able to interact with the product. Blog Business

How will new digital accessibility regulations impact the eLearning sector?

Learning Pool

eLearning professionals who understand the benefits of creating products and services which are accessible for everyone, including people with permanent, temporary or situational impairments, have long been disappointed by the lack of engagement with digital accessibility in the eLearning sector.

eLearning Glossary: Definitions for the Most Commonly Used Terms

Association eLearning

Digitec, Instructional Designer, Jennifer Ritter wrote a blog about this recently explaining, “I now realize that I was raised with game-based learning. Some examples of learning objects include Microsoft® Word or PowerPoint files, PDF files, video, and audio.

Adaptive eLearning in Corporate Space – Opportunities and Challenges

G-Cube

With all the data that gets collated on the learning platform, it becomes difficult for any institute to move to a new platform – so there is a strong tie-in once the customer is in. For example – as a lesson or as a reference PDF link.

Simple Anatomy of SCORM-based E-Learning

Integrated Learnings

I was a software developer working on a quizzing product that needed to export data to a variety of e-learning systems. I just want to get my content to my customer in a form that they can use it! For example, to add a referenced file like a PDF or video. By Jonathan Shoaf.

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Learning Should Include all Stakeholders

Adobe Captivate

The three-day training was a combination of 90% watching PowerPoint slides and 10% of actual product handling. However, that lead to a quick fifteen-minute update of the new products and little else. 5 Star Customer Service. Sales of Product Warranties have increased by 70%.

7 Must-See Corporate Induction And Onboarding Training Examples Featuring Strategies That Work

Adobe Captivate

A well-designed corporate induction and onboarding training program provides the following benefits to the new employees: Enables the new employees to become productive fast and in the planned timeframe. These are highly customized to suit the requirements.

Blended Learning For Better Results

Adobe Captivate

Using blended has proven to bring better results to the trainees as they get to us a wide variety of tools to complete their learning, from pretests, videos, text, interactions, PDF’s evaluation quizzes, practicals and face-to-face mentors. Using Blended Learning.

How BigCommerce Has Changed B2B Online Retail Trend In 2018

Adobe Captivate

There are a large number of eCommerce platforms coming up these days, but BigCommerce is creating a huge difference in how customer segmentation works. Under this blog, we will discuss trending B2B online retail opportunities to be followed in 2018. Customer segmentation is the best advantage. Hence, it becomes more complex to segment the customers based on the price list. It is easy to sort potential customers through better pricing segmentation.

How Personalized Gamification Can Increase Learner Engagement

Adobe Captivate

Product training. Personalization of training is the customization of training so that it is aligned to meet a specific learner’s needs. Techniques that can be used for creating unique and customized learning experiences through personalization typically include: A Unique Experience To Each learner. This option could range from an avatar selection to the kind of learning nuggets he or she wants to select (with audio/without audio, or pdf vs video and so on).

Micro-learning Tutorial: how to create micro-learning in under 1 hour

eLearningArt

Sales or product: (New product release/update). What’s the #1 problem you’re running into with selling the [PRODUCT]? What’s your best tip for addressing that with customers? What’s the single best thing you’ve been doing when communicating the [PRODUCT] with customers?

Job Aids – What you should know

Adobe Captivate

For example, a customer service executive dealing with product returns or exchanges on an online portal, could use a video tutorial to understand the steps required to fulfill a return request. Supported formats include: PDF. Blog Content Setup Job Aids Administrator adobe captivate prime Author blog Catalogs content setup job aids Manager reportsWhat is a Job Aid?

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Why Your Software Company Needs Virtual Training Labs

Appsembler

That’s because instructors can use real-world examples and use cases of software or applications without posing any risk to the company’s production IT infrastructure. Train customers, partners, and employees across the globe. Blog Business software training virtual labs

Odessa College Builds Student Success with TechSmith Relay

TechSmith Camtasia

They needed a tool that was easy to use, cost efficient, and one that provided high-quality customer support. If you enjoyed this customer story and would like a hard copy, feel free to download this polished PDF version to take with you.

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

He frequently shares about accessible elearning development through our Learning Dispatch blog and newsletter. Elearning can include: PDF files that are available to be downloaded and read on a device such as a tablet or computer. And some, like Lectora and SoftChalk (PDF, 2.7

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

Elearning can include: PDF files that are available to be downloaded and read on a device such as a tablet or computer. For more on this topic, see Grove’s blog posts on accessibility business case arguments ). And some, like Lectora and SoftChalk (PDF, 2.7

5 Reasons Your LMS Should Be On ServiceNow

PlatCore

or 2004 or support other content types such as PDF or videos. 3) Provide better customer support. Interact with your customers based on their demonstrated knowledge. Check out this blog post to see how. Integration Product ServiceNow

Breaking Down Language Barriers with Visual Communication

TechSmith Camtasia

Then, they send the information in a simple, easy-to-read PDF. With the annotations, fewer questions arise and more understanding occurs resulting in productive action. The post Breaking Down Language Barriers with Visual Communication appeared first on TechSmith Blogs.

LMS Review: Litmos

Talented Learning

An advanced Training Ops product for organizations that run training as a business. Productized integrations, with about 20 third-party applications, including Webex, GotoWebinar, Salesforce, Shopify, Dropbox, ADP and MailChimp. Product: Litmos LMS. Customer learning.

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How Technology Partners Help Associations Comply with GDPR

WBT Systems

An EU citizen with a Gmail address who signs up for a newsletter or downloads a PDF. Members, customers, and system users are “data subjects.”. Require GDPR training for anyone who has access to member, customer, prospect, and user data. Establish data protection safeguards in products and services from the very start, not as an afterthought, and strengthen contract language around data privacy.”. Blog Association LMS GDPR learning management system LMS user data

User Friendly or Hype?

eLearning 24-7

Our customers find our system user friendly and easy to use. We have the highest repeat customers in the industry. The number one reason people leave their current system or purchase a different e-learning product? Every time I see a product, two statements seem to be universal. If I am a potential customer, I would expect nothing less to come out of the vendor’s mouth on their product and user friendliness. Add a PDF or attachment.

Stop Planning, Start Doing

LearnDash

I then used this collective experience when I started a simple blog in 2012 about learning management on WordPress — and well, here we are today. The blog I started in 2012… it looked awful. It had a simple theme with two pages (homepage and blog). The sole purpose of this blog was to collect email addresses from people interested in a WordPress LMS. I blogged every day for 20 days straight to gain a little momentum in the beginning.

Web-Based Authoring Tools for Scalable eLearning Development: The Time Has Come

Web Courseworks

As more organizations and associations embrace rapid eLearning development to keep pace with new products and services, evolving business needs, and industry and government regulations, the need for distributed authoring solutions that enable collaborative, team-based development continues to grow.

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Linkedin Learning Mini Review

eLearning 24-7

What makes mini reviews different than my other product reviews? Just text to paper, err blog in this case. Once the “custom content” is added to the system, the learner will see the info including the source. Let’s dive right in.

Your Ideal LMS. Have Your Cake And Eat It Too.

Gyrus

In modern business, we are afforded the ability to check and double check before selecting a product or service. Almost all LMS vendors will provide a demo or trial period for testing their product before your purchase. Take a closer look at our product.