Expert insights. Personalized for you.
Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. While there are many components of customer experience, few are more important than product knowledge training. Adding elements of game play in your product knowledge training program can help motivate employees by providing Incentives and fun. MORE
When I attend webinars or participate in online courses and conferences, I usually live blog my notes. That helps me remember what I attended and what I learned, and it lets me share that knowledge with others. Because I have done so much live blogging, I was able to provide proof of my ongoing professional development efforts. Personal Knowledge Management. Wikis and Blogs and Tags: Oh Why? MORE
I have been blogging for some time now, and I can honestly say that it’s been a growth journey. I started blogging primarily for myself – essentially to organise and articulate the thoughts in my own head. Recently, a few people have been asking me for blogging advice, mainly around getting started. This got me thinking… What are my guiding principles for blogging? I call these my 4 pillars of blogging. Tags: blogging writing cartoon MORE
So Freire didn't actually live to see the power and potential of social media, or the impact blogging would have on education. But what would he have said about blogs if he had been witness to the participatory web in all its present glory? Here is my interpretation of some of his ideas, drawn from his most celebrated book 'Pedagogy of the Oppressed', and presented in six key points as they might apply to the art of educational blogging. 5) Use blogging to support thinking. MORE
Regular readers know we strive to make this blog a hub for corporate learning professionals. That’s because we started a second blog in 2013 on TheKnowledgeGuru.com , solely dedicated to using games for learning. We simply had too much content for one blog! Look for a “best of” post on the Knowledge Guru blog very soon. Why do we all love ‘best of’ posts so much at the end of the year? MORE
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Kirkpatrick Revisited by Barbara on April 18, 2011 in Instructional Design After I finished my post a few weeks ago on Reevaluating Evaluation , I found out that Donald Kirkpatrick , the granddaddy of the Four Levels of Evaluation, was taking a farewell tour before his retirement and would be presenting a workshop at the American Society of Training and Development (ASTD) in Minneapolis. MORE
Rendering knowledge from Cognitive Edge 14. 2010 in Review Part 3: My year in reflective blogging by Jane Hart 21. Page The Drive by Daniel Pink The Adventures of Johnny Bunko by Daniel Pink Beyond E-Learning: Approaches and Technologies to Enhance Organizational Knowledge, Learning, and Performance by Marc J. Blogs Reading 2010 Books ReflectionThis post should have made its appearance a few days back—at least a day back—but procrastination sometimes overtakes me. MORE
Something I (probably too often) talk about is learning via a blog. In other words, I'm learning via blog comments and blog posts by other bloggers - likely much more than anyone reading the blog itself. Blog learning! One one hand - a person who knows the answer immediately sounds more professional (gives a sense of knowledge when speaking to the customer), and resolves problems more quickly. Blog Learning! MORE
MORNING!So So we're back at King's Place for our annual Client Day and this is where you can follow all the updates from the day.Here's what's going on.Be sure to follow us on Twitter #UTGForum all day too.Right off to get some coffee.Room filling up nicely! MORE
Since rolling it out in September 2014, the number of users has jumped to 14,000 from 250, and 80 percent of the content is socially generated through blogs, forums, discussions and Q&As.”. So positioning it as a learning and knowledge platform forself-development is what works. Can individual performance and expertise be assessed and made a part of performance appraisals in a non-intrusive way? Is it possible to capture the metrics in an engaging and effective way ? MORE
There are adult learning and instructional design blogs galore that sing the praises of the “next big thing” in the training and development space… whatever it happens to be on a given day. We strive to do more with our Bottom-Line Performance and Knowledge Guru blogs. Seven of them appeared here on our Bottom-Line Performance blog… while three appeared on our Knowledge Guru website. From the Bottom-Line Performance Blog. Trends! MORE
To encourage the culture of learning and sharing, most modern organizations create blogs which not only showcase latest achievements of the organization but also become the hotbed for collaborative discussions and learning. Blogs are also a way to market your content and invite the right kind of audience to see what you are all about. And the way your blog looks and feels will make sure they think of you when they need your services. MORE
These days, excellent communication skills and in-depth product knowledge might not be enough to make the grade. If our blog kept you good company throughout the past 12 months, don’t forget to come back for another round. The post Our Top Blog Posts for 2017 appeared first on eFront Blog. eLearning 2017 Best of eFront Blog MORE
It’s time to do a little year-end reflecting on my blog posts from 2012. Throughout last year I used this blog to illuminate important leadership and management issues. Out of all of these blog posts I’ve selected five that seem to have had the most interest for readers. The blog post must have hit a nerve because it has broken the record for most comments to a single HBR Blog Network post. . MORE
Scratch out knowledge gaps, and they’re more likely to make actual progress and develop consistently. Now, go have a great new year’s celebration and let the knowledge sink in. The post Top 11 Blog Posts for 2017 appeared first on TalentLMS Blog. TalentLMS Features & Updates 2017 Best of TalentLMS BlogAnother excellent year for TalentLMS, marked by our 5th anniversary, is coming to an end. MORE
As 2010 draws to a close, I thought I’d take a moment to recap my blog posts during the year. Knowledge management. Blogging. blogging 2010 cartoons e-books engagement events government 2.0 informal learning instructional design knowledge management learning theory social mediaI hope you take the opportunity to read any that you may have missed. Oh, and please leave a comment or two or three…! Learning theory & instructional design. MORE
Games not only help to leverage the workforce’s competitive nature, but also helps to boost their overall engagement and knowledge retention levels. As a result, gamified learning approach within a classroom setting motivated the players to access more courses and improve their overall knowledge competency. ? Video Blog BFSI BFSI sector elearning for BFSI MORE
I recently gave a presentation to the Online Network of Independent Learning Professionals about blogging to build your business. This is specifically about what I have learned about blogging to build your reputation as a learning consultant over my 9+ years of blogging. I started blogging in December 2006 as a tool for my own professional development. Now I have my business in one place and my blog in another, which splits my online identity. MORE
In early May we launched our Learning Game Design Blog on the Knowledge Guru website. The blog has become a great source of information for anyone interested in game based learning and gamification—thanks in large part to an incredibly in-depth blog series by Sharon Boller. On top of creating the Knowledge Guru game engine, she has worked extensively with Dr. Karl Kapp, author and Assistant Director of Bloomsburg University’s Institute for Interactive Technologies. MORE
Which blogs offer the best advice about customer education practices, strategies and technologies? And that’s where our quest to find the best blog content begins. 25 Must-Read Customer Education Blogs. Published on the Amity blog). Published in the TrainingIndustry.com blog). by Kevin Hanegan , VP Knowledge and Learning. The post Best Customer Education Blogs: 25 Must-Reads for Learning Professionals appeared first on Talented Learning. MORE
Product knowledge is important for improving sales performance, but the most successful training programs focus on filling employee knowledge gaps. Infopro Learning assisted this organization first by measuring the existing knowledge gaps of their sales team. MORE
Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales. Product knowledge training helps your employees answer even the most complicated questions with ease and confidence. Equip Employees with Essential Knowledge. MORE
It's the end of the year and, in case you've missed the most popular blog posts throughout 2016, I've compiled the top 5 for you here. The act of reflection is a major learning theme for me this year and reviewing the year's blog posts is a great reflection exercise. What got my attention was the scientific approach they took to solving a knowledge problem. The post The Most Popular Blog Posts for 2016 appeared first on Litmos. MORE
However, you might be surprised to learn that the key to providing quality customer experiences is to improve your employee’s product knowledge skills. Product knowledge is an important component of providing quality service. Identifying Knowledge Gaps and Barriers to Training. MORE
They have a lot of knowledge in the subject they want to teach—but they haven’t ever actually taught it. They want to share their knowledge, but they don’t know how to take what’s in their brain and translate it into a course others can learn from. MORE
So in line with that mission, we’d like to recommend 5 great blogs about serious games and gamification (besides our own of course). We’ll start with the blog that will keep you in the know. The other major reason we’re including this blog is their affiliation with GSummit, one of the biggest conferences for learning about gamification. Karl Kapp partnered with Sharon Boller, the creator of Knowledge Guru, to put on the successful Play to Learn workshop. MORE
We want you to read our eLearning blog, of course, and we work hard to serve up useful content for you. So we wanted to share a few other eLearning blogs that we think are great too! . eLearning Leadership Blog. Our friends over at Allen Interactions have a great blog on instructional design and more. Adobe eLearning Blog. With multiple contributors, the Adobe eLearning blog covers a spectrum of topics from tutorials to industry news. MORE
Photo by Hence The Book on unsplash Today I was notified that this blog has been listed in the top ten of the UK's most influential education blogs by Vuelio for 2019. There are thousands of blogs dedicated to education in the UK, and many of them have great content that can inspire, inform or challenge. The PIE blog - The PIE company 2016 Top Ten 1. Mr. P’s ICT Blog (ranked 7th in 2015) 5. The Whiteboard Blog (ranked 6th in 2015) 10. MORE
Julie is doing research for the university of Amsterdam (VU) into (micro-)blogging as part of her PdD research about knowledge and power in the development sector. This research had the goal to investigate how knowledge related to a shared organising vision (in this case (ICT4D, about ICT for development). She interviewed 7 professional ICT4D bloggers (used interviews to identify those) and analysed their blogs. knowledge workers blogging knowledge management MORE
My knowledge of blogging was initially acquired as a graduate student for a social media course. Dr. Andrew Klobucar, who was the professor at NJIT for my social media course, stressed that social media as a whole—which included blogs—had the role of creating community. Our assignment involved choosing one of these categories, then creating and/or curating content to support a particular community through a blog. I discovered that blogging was a self-learning tool. MORE
In our own, considered, humble opinion, we have an awesome blog that every eLearning professional should read. But sometimes we like to see what our colleagues are doing, which means taking a look at the multitude of eLearning knowledge that exists all over the web. Here are a few blogs that you simply must bookmark and read on a consistent basis: 1. An eLearning blog created by accomplished scientist and Educational Developer at Queen’s University, Eric Tremblay. MORE
Creating blogging quizzes can do more for your site than just entertain readers. Click here to find out how blogging quizzes also work great when you’re running out of content. . Quizzes are known to be a sure-fire way to success in the blogging space and bloggers are well positioned to write quizzes, because they already have a knack of communicating with their audience. The quiz should be closely related to your target audience (the people you want to read your blog). MORE
Back when I wrote my instructional design careers series in 2007, I was only aware of a few blogs by instructional designers. Since then, I’ve discovered a wealth of blogs by instructional designers, e-learning developers, and workplace learning specialists. Design for Learning is written by Natalie Laderas-Kilkenny, a former coworker of mine who blogs on education and technology. In the Middle of the Curve is one of the first blogs I linked to, back in January 2007. MORE
Each November, we look back to the previous 12 months, and then all the way back to the very first post published on the MATRIX Blog, to reflect upon our progress in the e-learning blogging sphere. We blog about e-learning, and the online environment is our perfect host. MORE
Training blogs provide intricate insights into the ‘how-to’s’ and benefits of mobile learning employee training strategy. We provide you with five of the best training blogs to motivate the learning of your employees. Information organized into chunks makes the knowledge more digestible for learners. EdApp provides an informative and relevant blog for training adult and younger learners. MORE
LearnDash
NOVEMBER 10, 2020
They have a lot of knowledge in the subject they want to teach—but they haven’t ever actually taught it. They want to share their knowledge, but they don’t know how to take what’s in their brain and translate it into a course others can learn from.
Experiencing eLearning
MAY 3, 2016
I recently gave a presentation to the Online Network of Independent Learning Professionals about blogging to build your business. This is specifically about what I have learned about blogging to build your reputation as a learning consultant over my 9+ years of blogging. I started blogging in December 2006 as a tool for my own professional development. Now I have my business in one place and my blog in another, which splits my online identity.
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Experiencing eLearning
JULY 6, 2010
Back when I wrote my instructional design careers series in 2007, I was only aware of a few blogs by instructional designers. Since then, I’ve discovered a wealth of blogs by instructional designers, e-learning developers, and workplace learning specialists. Design for Learning is written by Natalie Laderas-Kilkenny, a former coworker of mine who blogs on education and technology. In the Middle of the Curve is one of the first blogs I linked to, back in January 2007.
Matrix
NOVEMBER 12, 2020
Each November, we look back to the previous 12 months, and then all the way back to the very first post published on the MATRIX Blog, to reflect upon our progress in the e-learning blogging sphere. We blog about e-learning, and the online environment is our perfect host.
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In a knowledge-sharing sense, user-generated videos put learners in the driving. voluntarily sharing knowledge on a daily basis, so offering them a simple way of doing. Peer-to-peer learning achieves this through credible, real-life knowledge sharing. 12 Ways to Get the Most.
Experiencing eLearning
JANUARY 27, 2015
When I attend webinars or participate in online courses and conferences, I usually live blog my notes. That helps me remember what I attended and what I learned, and it lets me share that knowledge with others. Because I have done so much live blogging, I was able to provide proof of my ongoing professional development efforts. Personal Knowledge Management. Wikis and Blogs and Tags: Oh Why?
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eLearning Brothers
JULY 11, 2018
We want you to read our eLearning blog, of course, and we work hard to serve up useful content for you. So we wanted to share a few other eLearning blogs that we think are great too! . eLearning Leadership Blog. Our friends over at Allen Interactions have a great blog on instructional design and more. Adobe eLearning Blog. With multiple contributors, the Adobe eLearning blog covers a spectrum of topics from tutorials to industry news.
Infopro Learning
NOVEMBER 3, 2020
Product knowledge is important for improving sales performance, but the most successful training programs focus on filling employee knowledge gaps. Infopro Learning assisted this organization first by measuring the existing knowledge gaps of their sales team.
Infopro Learning
SEPTEMBER 28, 2020
However, you might be surprised to learn that the key to providing quality customer experiences is to improve your employee’s product knowledge skills. Product knowledge is an important component of providing quality service. Identifying Knowledge Gaps and Barriers to Training.
Joitske Hulsebosch eLearning
JUNE 15, 2011
Julie is doing research for the university of Amsterdam (VU) into (micro-)blogging as part of her PdD research about knowledge and power in the development sector. This research had the goal to investigate how knowledge related to a shared organising vision (in this case (ICT4D, about ICT for development). She interviewed 7 professional ICT4D bloggers (used interviews to identify those) and analysed their blogs. knowledge workers blogging knowledge management
eLearning Brothers
APRIL 10, 2015
In our own, considered, humble opinion, we have an awesome blog that every eLearning professional should read. But sometimes we like to see what our colleagues are doing, which means taking a look at the multitude of eLearning knowledge that exists all over the web. Here are a few blogs that you simply must bookmark and read on a consistent basis: 1. An eLearning blog created by accomplished scientist and Educational Developer at Queen’s University, Eric Tremblay.
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G-Cube
JANUARY 17, 2019
Games not only help to leverage the workforce’s competitive nature, but also helps to boost their overall engagement and knowledge retention levels. As a result, gamified learning approach within a classroom setting motivated the players to access more courses and improve their overall knowledge competency. ? Video Blog BFSI BFSI sector elearning for BFSI
Bottom-Line Performance
SEPTEMBER 14, 2013
In early May we launched our Learning Game Design Blog on the Knowledge Guru website. The blog has become a great source of information for anyone interested in game based learning and gamification—thanks in large part to an incredibly in-depth blog series by Sharon Boller. On top of creating the Knowledge Guru game engine, she has worked extensively with Dr. Karl Kapp, author and Assistant Director of Bloomsburg University’s Institute for Interactive Technologies.
G-Cube
APRIL 18, 2016
To encourage the culture of learning and sharing, most modern organizations create blogs which not only showcase latest achievements of the organization but also become the hotbed for collaborative discussions and learning. Blogs are also a way to market your content and invite the right kind of audience to see what you are all about. And the way your blog looks and feels will make sure they think of you when they need your services.
E-Learning Provocateur
DECEMBER 27, 2010
As 2010 draws to a close, I thought I’d take a moment to recap my blog posts during the year. Knowledge management. Blogging. blogging 2010 cartoons e-books engagement events government 2.0 informal learning instructional design knowledge management learning theory social mediaI hope you take the opportunity to read any that you may have missed. Oh, and please leave a comment or two or three…! Learning theory & instructional design.
Dashe & Thomson
APRIL 17, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Kirkpatrick Revisited by Barbara on April 18, 2011 in Instructional Design After I finished my post a few weeks ago on Reevaluating Evaluation , I found out that Donald Kirkpatrick , the granddaddy of the Four Levels of Evaluation, was taking a farewell tour before his retirement and would be presenting a workshop at the American Society of Training and Development (ASTD) in Minneapolis.
E-Learning Provocateur
APRIL 19, 2010
I have been blogging for some time now, and I can honestly say that it’s been a growth journey. I started blogging primarily for myself – essentially to organise and articulate the thoughts in my own head. Recently, a few people have been asking me for blogging advice, mainly around getting started. This got me thinking… What are my guiding principles for blogging? I call these my 4 pillars of blogging. Tags: blogging writing cartoon
Talented Learning
SEPTEMBER 25, 2018
Which blogs offer the best advice about customer education practices, strategies and technologies? And that’s where our quest to find the best blog content begins. 25 Must-Read Customer Education Blogs. Published on the Amity blog). Published in the TrainingIndustry.com blog). by Kevin Hanegan , VP Knowledge and Learning. The post Best Customer Education Blogs: 25 Must-Reads for Learning Professionals appeared first on Talented Learning.
Learning with 'e's
AUGUST 21, 2019
Photo by Hence The Book on unsplash Today I was notified that this blog has been listed in the top ten of the UK's most influential education blogs by Vuelio for 2019. There are thousands of blogs dedicated to education in the UK, and many of them have great content that can inspire, inform or challenge. The PIE blog - The PIE company 2016 Top Ten 1. Mr. P’s ICT Blog (ranked 7th in 2015) 5. The Whiteboard Blog (ranked 6th in 2015) 10.
Infopro Learning
FEBRUARY 5, 2020
Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales. Product knowledge training helps your employees answer even the most complicated questions with ease and confidence. Equip Employees with Essential Knowledge.
Bottom-Line Performance
NOVEMBER 25, 2013
Regular readers know we strive to make this blog a hub for corporate learning professionals. That’s because we started a second blog in 2013 on TheKnowledgeGuru.com , solely dedicated to using games for learning. We simply had too much content for one blog! Look for a “best of” post on the Knowledge Guru blog very soon. Why do we all love ‘best of’ posts so much at the end of the year?
eFront
DECEMBER 28, 2017
These days, excellent communication skills and in-depth product knowledge might not be enough to make the grade. If our blog kept you good company throughout the past 12 months, don’t forget to come back for another round. The post Our Top Blog Posts for 2017 appeared first on eFront Blog. eLearning 2017 Best of eFront Blog
Bottom-Line Performance
DECEMBER 8, 2015
There are adult learning and instructional design blogs galore that sing the praises of the “next big thing” in the training and development space… whatever it happens to be on a given day. We strive to do more with our Bottom-Line Performance and Knowledge Guru blogs. Seven of them appeared here on our Bottom-Line Performance blog… while three appeared on our Knowledge Guru website. From the Bottom-Line Performance Blog. Trends!
The Performance Improvement Blog
JANUARY 2, 2013
It’s time to do a little year-end reflecting on my blog posts from 2012. Throughout last year I used this blog to illuminate important leadership and management issues. Out of all of these blog posts I’ve selected five that seem to have had the most interest for readers. The blog post must have hit a nerve because it has broken the record for most comments to a single HBR Blog Network post. .
ID Reflections
JANUARY 1, 2011
Rendering knowledge from Cognitive Edge 14. 2010 in Review Part 3: My year in reflective blogging by Jane Hart 21. Page The Drive by Daniel Pink The Adventures of Johnny Bunko by Daniel Pink Beyond E-Learning: Approaches and Technologies to Enhance Organizational Knowledge, Learning, and Performance by Marc J. Blogs Reading 2010 Books ReflectionThis post should have made its appearance a few days back—at least a day back—but procrastination sometimes overtakes me.
ProProfs
JANUARY 28, 2019
Creating blogging quizzes can do more for your site than just entertain readers. Click here to find out how blogging quizzes also work great when you’re running out of content. . Quizzes are known to be a sure-fire way to success in the blogging space and bloggers are well positioned to write quizzes, because they already have a knack of communicating with their audience. The quiz should be closely related to your target audience (the people you want to read your blog).
Knowledge Guru
OCTOBER 5, 2013
So in line with that mission, we’d like to recommend 5 great blogs about serious games and gamification (besides our own of course). We’ll start with the blog that will keep you in the know. The other major reason we’re including this blog is their affiliation with GSummit, one of the biggest conferences for learning about gamification. Karl Kapp partnered with Sharon Boller, the creator of Knowledge Guru, to put on the successful Play to Learn workshop.
Infopro Learning
JUNE 6, 2019
Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. While there are many components of customer experience, few are more important than product knowledge training. Adding elements of game play in your product knowledge training program can help motivate employees by providing Incentives and fun.
Ed App
SEPTEMBER 11, 2019
Training blogs provide intricate insights into the ‘how-to’s’ and benefits of mobile learning employee training strategy. We provide you with five of the best training blogs to motivate the learning of your employees. Information organized into chunks makes the knowledge more digestible for learners. EdApp provides an informative and relevant blog for training adult and younger learners.
Litmos
DECEMBER 8, 2016
It's the end of the year and, in case you've missed the most popular blog posts throughout 2016, I've compiled the top 5 for you here. The act of reflection is a major learning theme for me this year and reviewing the year's blog posts is a great reflection exercise. What got my attention was the scientific approach they took to solving a knowledge problem. The post The Most Popular Blog Posts for 2016 appeared first on Litmos.
Tony Karrer
APRIL 21, 2008
Something I (probably too often) talk about is learning via a blog. In other words, I'm learning via blog comments and blog posts by other bloggers - likely much more than anyone reading the blog itself. Blog learning! One one hand - a person who knows the answer immediately sounds more professional (gives a sense of knowledge when speaking to the customer), and resolves problems more quickly. Blog Learning!
Learning with 'e's
APRIL 28, 2012
So Freire didn't actually live to see the power and potential of social media, or the impact blogging would have on education. But what would he have said about blogs if he had been witness to the participatory web in all its present glory? Here is my interpretation of some of his ideas, drawn from his most celebrated book 'Pedagogy of the Oppressed', and presented in six key points as they might apply to the art of educational blogging. 5) Use blogging to support thinking.
TalentLMS
DECEMBER 27, 2017
Scratch out knowledge gaps, and they’re more likely to make actual progress and develop consistently. Now, go have a great new year’s celebration and let the knowledge sink in. The post Top 11 Blog Posts for 2017 appeared first on TalentLMS Blog. TalentLMS Features & Updates 2017 Best of TalentLMS BlogAnother excellent year for TalentLMS, marked by our 5th anniversary, is coming to an end.
Unicorn Training
OCTOBER 28, 2015
MORNING!So So we're back at King's Place for our annual Client Day and this is where you can follow all the updates from the day.Here's what's going on.Be sure to follow us on Twitter #UTGForum all day too.Right off to get some coffee.Room filling up nicely!
Origin Learning
OCTOBER 19, 2015
Since rolling it out in September 2014, the number of users has jumped to 14,000 from 250, and 80 percent of the content is socially generated through blogs, forums, discussions and Q&As.”. So positioning it as a learning and knowledge platform forself-development is what works. Can individual performance and expertise be assessed and made a part of performance appraisals in a non-intrusive way? Is it possible to capture the metrics in an engaging and effective way ?
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