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Off-Shore Call Center Experience

Tony Karrer

While I've been somewhat agnostic on the issue of having on-shore vs. off-shore call centers, an experience five minutes ago may have changed my mind. The person who picked up initially was from an off-shore call center in India. One of my business credit cards changed aspects of the card and sent me the new card.

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Workplace Trends from 2004…Still Trending

Integrated Learnings

Globalization is making our workforces increasingly interconnected, with a rise in offshoring many business functions. --4-- This eLearning blog is brought to you by Integrated Learning Services , an eLearning design & development company. Organizational structures are becoming flatter and more people are working at home. --3--

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Rethinking L&D Procurement in The New Era of Globalization

Infopro Learning

With teams working offshore and onsite, organizations can benefit from third-party L&D procurement services that will handle training initiatives and navigate through complicated cultural environments. Growing skill gaps can significantly and negatively impact existing teams and the business at large. Address Global Challenges.

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3 Steps to Transition From Teacher to Trainer (and One Word of Caution)

Learningtogo

Once the self-inflicted pressure is off, you’ll discover that most of your skills translate to working with learners of any age. You’ll find some great tips on how to market those skills in Lisa Spinelli’s ATD book Teachers to Trainers and some excellent ways to shore your knowledge base on td.org.

Pedagogy 130
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eLearning Australia

Upside Learning

This blog claims that analysts predict Australia is likely to become the 2nd biggest market for eLearning after the USA. A little googling and I discovered this report from The Canadian Trade Service, claiming the y-o-y growth rates in Australian elearning market to be around 27.3% between 2004 & 2009 and 12.8% for next 5 years.

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Skills and Competencies: What is the Difference?

Avilar

Writing a blog is a skill. Where there are important skills gaps, you may want to provide training opportunities to introduce or shore up those skills. For a ready snapshot of which skills and competencies your employees have (or need), you’re best off to use technology. appeared first on The Avilar Blog.

Skills 59
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5 benefits of using Paradiso LMS Mobile Learning App for your training programs

Paradiso

We already serve companies in the pharmaceutical, food and beverage industry, sales companies or even offshore companies that may need offline training mode to develop their programs. Also, you can read our blog for interesting eLearning topics, webinar reviews, LMS, integrations , features and more information about Paradiso LMS.