Dashe & Thomson

FEBRUARY 10, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

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Social Networks Social Social Learning Blended Learning 124

Infopro Learning

JUNE 19, 2023

Transparency Market Research (TMR) report states that managed learning services provide a wide range of expertise while reducing training costs by 15% to 20%. In this blog, we will delve into the business of learning and the crucial role that MLS plays in enabling organizations to achieve their learning goals.

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Services Management Agile Metrics 221

Infopro Learning

OCTOBER 18, 2023

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

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Behavior Metrics Teams Custom 221

Infopro Learning

MAY 30, 2023

That’s where Managed Learning Services (MLS) comes in. The TMR market research study suggests that the Managed Learning Services (MLS) market will experience a Compound Annual Growth Rate (CAGR) of 5.4% However, managing these initiatives can be daunting, especially for large organizations with hundreds or thousands of employees.

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ROI eLearning Strategy Services Strategy 221

Infopro Learning

MAY 23, 2022

Here is where managed learning services came into the picture with the ability to unlock human potential at each level of L&D. Managed learning services refer to outsourcing training activities and services. managed learning services providers ?that that gained due attention was supplier management services.

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Services Management Compliance Training LMS 221

Folio3

NOVEMBER 10, 2023

Executive Summary: In this blog, we’ll discuss the benefits of using eLearning templates in the quick eLearning development process along with the effectiveness of eLearning development services. Delivering regularly prepared courses is a mark of professionalism and skill for eLearning development services.

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Templates Rapid eLearning eLearning Developer Benefits 52

Aptara

JULY 13, 2023

This blog explores the benefits of outsourcing eLearning and provides insights into best practices while partnering with Aptara. This will help us align our services with your specific requirements. Collaborative Approach : Maintain open communication channels with us throughout the development process.

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Outsource Diversity Training Benefits Custom eLearning Development 98

Paradiso

JANUARY 24, 2024

Customer training is a critical aspect of ensuring the success of your products or services. This guide is designed to provide you with a comprehensive understanding of customer training , its importance, and how to implement effective strategies. What is Customer Training? What are the Benefits of Customer Training?

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Compliance Training Custom Guide Authoring Tools 91

Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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Custom Education Authoring Tools Miro 188

Brilliant Teams

SEPTEMBER 27, 2023

10 Compelling Reasons to Choose Our Custom eLearning Services for Business Training - Introduction In the fast-paced and ever-changing landscape of modern business, the significance of effective training and development cannot be overstated. Are you looking for eLearning Solutions?

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Compliance Training Diversity Training Custom eLearning Development Services 59

Kitaboo

DECEMBER 15, 2023

In this blog, we’ll explore the significance and transformative power of strategic partnerships , highlighting how CEOs can utilize these relationships to broaden their reach and access new markets. Utilizing Collaboration for Competitive Advantage Strategic collaborations enable CEOs to reduce costs and access a broader talent pool.

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Collaboration eBook Trust Digital 59

Ed App

OCTOBER 27, 2022

We’ve compiled a list of customer service training software to give your teams the skills and knowledge to deliver the best customer experience to your customers. Customer Service Training Software #1 – EdApp. Sign Up For Free and Start Using The Best Customer Service Training Software Today!

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Ed App

DECEMBER 21, 2021

Equipping your team with tips for quality customer service is essential so they can help customers find value before and after their purchases. This goes to show how customer service is central to every business’s operations. Tip for Quality Customer Service #1 – Sharpen your product knowledge.

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Customer Service Quality Services Custom 52

Ed App

MARCH 21, 2021

Why improve customer service training? Great customer service is not a skill that all people are born with. But like any other skill, practice in the presence of a competent educator will help take average customer service employees to a whole new level. Customer service training idea #2 – Icebreakers.

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Customer Service Services Ideas Custom 52

TalentLMS

JULY 10, 2023

Chatbots that act as customer service representatives. This human-robot collaboration has created a new form of a blended workforce, shaping AI and the future of work. What it means to have bots in the workplace When talking about human-robot collaboration, we’re not (necessarily) referring to actual human-like robots.

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Collaboration Blended Learning Scanning Performance Support 98

TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. In this article, we will explore effective strategies for supporting your customer support team, focusing on open communication, teamwork, motivation, training, and work-life balance. How to do that?

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Performance Support Support Teams Custom 93

Matrix

JULY 13, 2022

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

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Customer Service Compliance Training Ideas Services 74

Ed App

MAY 3, 2022

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. To help you with this, we’ve rounded up 10 tools to improve retail customer service to help rack up sales and meet your goals. Tool to Improve Retail Customer Service #1 – EdApp.

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Customer Service Services Authoring Tools Custom 40

Ed App

JULY 29, 2022

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

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Customer Service Coaching Services Authoring Tools 40

Thinkdom

OCTOBER 10, 2023

This precise understanding sets the stage for fruitful collaboration with a top-tier eLearning provider to garner optimal results for your teams. The essence of this blog is to spotlight those who are distinguished by their enduring, enterprise-wide dedication to eLearning content development excellence. Strategic Consulting Services​.

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Custom eLearning Development Blended Learning Content Developer Collaboration 52

Coursera

NOVEMBER 7, 2023

These latest courses, Specialization, and Professional Certificates cover everything from Extended Reality (XR) and customer service to project management and AI. Akamai Customer Consulting and Support Professional Certificate by Akamai Are you interested in end-to-end project management? What will you learn next?

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Customer Service Services Project Custom 52

Infopro Learning

NOVEMBER 3, 2023

In this blog, we will delve deep into the concept of agile team augmentation and how team augmentation services can be harnessed to overcome the unique challenges faced by the L&D industry. Fostering Greater Teamwork and Collaboration When aiming to enhance collaboration within your team, consider agile team augmentation.

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Agile Teams Custom eLearning Development Outsource 221

Hurix Digital

APRIL 14, 2024

However, managing cloud infrastructure and services can be complex and demanding, requiring specialized expertise and resources. This is where cloud-managed services step in, offering a tailored solution to effectively oversee and optimize cloud environments. In this blog, we delve into the world of cloud-managed services.

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Services Guide Management Cyber Security Training 40

BrainCert

FEBRUARY 13, 2024

By incorporating gamified learning paths into your customer experience, you can unlock a powerful tool to drive engagement, boost loyalty, and ultimately, achieve your business goals. In this blog, we delve into the strategies and benefits of using gamified learning paths to boost customer engagement and enhance the learning experience.

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Custom Gamification Diversity Training Games 52

Kitaboo

MARCH 20, 2024

As the demand rises, white label eBook readers help authors reach a wider audience as they can be customized for use. You can customize your eBook store with 100% control over your marketing and branding efforts and establish a credible reputation among your audience as a publisher. Here are some key benefits of such solutions: 1.

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White Label eBook Platform Custom 59

TalentLMS

SEPTEMBER 11, 2023

Neck and neck on the leaderboard, their approaches catered to different customer preferences. Lilly used emotional intelligence to build a friendly rapport with customers. Which meant balancing competition with collaboration. In the world of sales, two distinct forces shape success: collaboration vs competition.

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Collaboration Sales Metrics Blended Learning 52

Integranxt

FEBRUARY 22, 2024

The customer journey has undergone a remarkable transformation in recent years, driven by the relentless march of technology. Gone are the days of static websites and impersonal interactions; today’s customers crave dynamic, personalized experiences that anticipate their needs and exceed expectations. from 2024 through 2030.

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Conversation Personal Personalization Custom 52

Learning Management System Software India | Webnox Technologies

JANUARY 25, 2024

How to improve field technician productivity using field service management software? Real-Time Data Accessibility Improved Customer Satisfaction How Can You Improve Field Technician Productivity? This not only streamlines the workflow but also enhances the overall efficiency of the field service operations.

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Services Software Productivity Product 52

Learning Management System Software India | Webnox Technologies

JANUARY 25, 2024

How to improve field technician productivity using field service management software? Overview Rathinakumar // 25-01-2024 Field service management software plays a pivotal role in enhancing technician productivity by streamlining operations and optimizing workflow. Why Should Field Technician Productivity Be Enhanced?

Services 52

Services Software Productivity Product 52

Paradiso

SEPTEMBER 13, 2023

In this blog post, we will delve into the issues that a customized LMS addresses, explore the latest trends in LMS development, and provide guidance on selecting the ideal software provider for your specific needs. How Does Custom LMS Development Enhance Business Performance?

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Association Learning Management System LMS Diversity Training Compliance Training 91

Kitaboo

MARCH 30, 2024

With extensive distribution networks and print-on-demand services, it caters to diverse publishing needs. The white label app comes with formatting options and enables collaborations with industry giants to provide high-end accessibility and quality.

White Label 52

White Label eBook Authoring Tools Custom 52

Hurix Digital

MAY 2, 2023

End-to-end services for a journal publisher typically include a range of activities related to the publication process, from manuscript submission to final publication. Professional Services: Publishers may also choose to outsource copyediting and proofreading to professional editors who specialize in the field.

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Journal Services Authoring Tools Hosting 52

Brilliant Teams

AUGUST 29, 2023

Tailoring eLearning Through Brilliant Teams' Expert eLearning Localization Services - Introduction In the modern educational landscape, eLearning has revolutionized the way knowledge is accessed and shared. Let’s explore the advantages of eLearning localization services: 2.1 Are you looking for eLearning Solutions?

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Internationalization Diversity Training Expert Services 52

Ninja Tropic

JANUARY 18, 2024

Instructional Design Services Done Right: Best Instructional Design Consulting (2023) In the world of corporate training and education, the demand for effective and efficient instructional design services is always on the rise. How do you choose the best instructional design services? But that’s when things get tricky.

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Instructional Design eLearning Consultant Consulting Instructional 52

Brilliant Teams

SEPTEMBER 11, 2023

What Factors to Consider When Choosing Translation and Localization Services for Your Content - Introduction Discover the essential factors for choosing the right translation and localization services for your content. This is precisely where the significance of translation and localization services emerges.

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Internationalization Services Diversity Training Content 59

Tesseract Learning

JUNE 6, 2023

Tesseract Learning , a pioneering name in the eLearning industry, has achieved a remarkable feat by securing a coveted spot on Training Industry’s prestigious watchlist for custom content development for the fourth consecutive year in seven years of existence.

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Custom eLearning Development Content Developer Industry Custom 52

ReadyTech

OCTOBER 5, 2022

People expect more of their employees in terms of learning and personal development, which is why many businesses are turning to Software as a Service (SaaS) platforms as the best way to provide this type of training. Software as a Service Red Flags to Avoid. Poor Customer Service. So let’s take a look at some red flags.

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