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Performance Support

Clark Quinn

Jay does speak to this in his post, but I'm not sure that the adoption of Enterprise 2.0 He later asks: Overall, what are corporate blogs, feeds, aggregators, wikis, mash-ups, locator systems, collaboration environments, and widgets, if not performance support? really gets you performance support.

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Web 2.0 Applications in Learning

Tony Karrer

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. Choose the top 3-5. There were a few others.

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